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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 For the quarterly period ended March 31, 2021
 
Or 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from          to                        
Commission file number: 000-49799

OVERSTOCK.COM, INC.
(Exact name of registrant as specified in its charter) 
Delaware   87-0634302
(State or other jurisdiction of incorporation or organization)   (I.R.S. Employer Identification Number)
799 West Coliseum Way
Midvale
Utah 84047
(Address of principal executive offices) (Zip Code)
 
(801) 947-3100
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol(s) Name of each exchange on which registered
Common Stock, $0.0001 par value OSTK NASDAQ Global Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  No 
 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes  No 
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer Accelerated filer
Non-accelerated filer Smaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No 

43,006,587 shares of the Registrant's common stock, par value $0.0001, outstanding on April 30, 2021.



OVERSTOCK.COM, INC.
TABLE OF CONTENTS TO QUARTERLY REPORT ON FORM 10-Q
For the Quarterly Period Ended March 31, 2021
 
Page
 
Item 1.
5
5
7
8
9
   
Item 2.
   
Item 3.
   
Item 4.
   
   
Item 1.
   
Item 1A.
   
Item 2.
   
Item 3.
   
Item 4.
   
Item 5.
   
Item 6.
   

2

Special Cautionary Note Regarding Forward-Looking Statements
This Report on Form 10-Q and the documents incorporated herein by reference, as well as other public documents and statements our officers and representatives may make from time to time, contain forward-looking statements within the meaning of the federal securities laws. These statements are therefore entitled to the protection of the safe harbor provisions of these laws. You can find many of these statements by looking for words such as "may," "would," "could," "should," "will," "expect," "anticipate," "predict," "project," "potential," "continue," "contemplate," "seek," "assume," "believe," "intend," "plan," "forecast," "goal," "estimate," or other similar expressions which identify these forward-looking statements.

These forward-looking statements involve risks and uncertainties and relate to future events or our future financial or operating performance. These forward-looking statements are not historical facts, and are based on current expectations, estimates and projections about our industry and business, and on management's beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, you are cautioned that any such forward-looking statements are not guarantees of future performance and are subject to assumptions, risks and uncertainties that are difficult to predict, and that actual results may be materially different from the results expressed or implied by any of our forward-looking statements.

Actual events or results may differ materially from those contemplated by our forward-looking statements for a variety of reasons, including among others:

the impact that the novel coronavirus, or COVID-19, pandemic may have on our business and the industries in which we operate, including the impact that our business may experience at such time as the pandemic subsides;
the impact that any litigation, claims, or regulatory matters could have on our business, financial condition, results of operations, and cash flows;
any increases in the price of importing into the U.S. the types of merchandise we sell in our retail business or other supply chain challenges that limit our access to merchandise we sell in our retail business;
any difficulties we may encounter as a result of our reliance on third-parties that we do not control for the performance of critical functions material to our business;
any inability to convert new customers into repeat customers or maintain increased sales volumes, in particular at such time as the pandemic subsides;
any downturn in the U.S. housing industry or other changes in U.S. and global economic conditions or U.S. consumer spending;
any inability of Pelion to successfully manage the limited partnership;
our exposure to cyber security risks, risks of data loss and other security breaches;
any strategic transactions, restructurings or other changes we may make to our business;
any challenges that result in the unavailability of our Website or reduced performance of our transaction systems;
the possibility that we are unable to protect our proprietary technology and to obtain trademark protection for our marks;
current claims of intellectual property infringement to which we are subject and additional infringement claims to which we may become subject in the future;
the commercial, competitive, technical, operational, financial, regulatory, legal, reputational, marketing and other obstacles Pelion faces in trying to create economic success for the blockchain assets held within the Medici Ventures Fund it manages;
as the company owns a direct minority interest in tZERO, the extensive regulatory regimes applicable to tZERO and the possibility that various tZERO subsidiaries or ventures do not receive the regulatory approval required to operate their anticipated businesses;
any losses or issues we may encounter as a consequence of accepting or holding bitcoin or other cryptocurrencies;
the adequacy of our liquidity and our ability to fund our capital requirements;
our inability to attract and retain key personnel;
the possibility that the cost of our current insurance policies may increase significantly or fail to adequately protect us as expected; and
the other risks described in this report or in our other public filings.

In evaluating all forward-looking statements, you should specifically consider the risks outlined above and in this Report, especially under the headings "Special Cautionary Note Regarding Forward-Looking Statements," "Risk Factors," "Legal Proceedings," and "Management's Discussion and Analysis of Financial Condition and Results of Operations." These
3

factors may cause our actual results to differ materially from those contemplated by any forward-looking statement. Although we believe that our expectations reflected in the forward-looking statements are reasonable, we cannot guarantee or offer any assurance of future results, levels of activity, performance or achievements or other future events. Our forward-looking statements contained in this report speak only as of the date of this report and, except as required by law, we undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this report or any changes in our expectations or any change in any events, conditions or circumstances on which any of our forward-looking statements are based.
4

PART I. FINANCIAL INFORMATION
 
ITEM 1. FINANCIAL STATEMENTS (UNAUDITED)

Overstock.com, Inc.
Consolidated Balance Sheets (Unaudited)
(in thousands, except per share data)
March 31,
2021
December 31,
2020
Assets    
Current assets:    
Cash and cash equivalents $ 534,776  $ 495,425 
Restricted cash 1,232  1,197 
Accounts receivable, net of allowance for credit losses of $1,875 and $1,417 as of March 31, 2021 and December 31, 2020, respectively
38,518  22,867 
Inventories 6,711  6,243 
Prepaids and other current assets 23,019  22,879 
Current assets held for sale —  34,129 
Total current assets 604,256  582,740 
Property and equipment, net 110,804  113,767 
Goodwill 6,160  6,160 
Operating lease right-of-use assets 15,450  17,297 
Other long-term assets, net 3,692  4,095 
Long-term assets held for sale 153,362  106,155 
Total assets $ 893,724  $ 830,214 
Liabilities and Stockholders' Equity    
Current liabilities:    
Accounts payable $ 135,383  $ 109,759 
Accrued liabilities 130,093  123,646 
Unearned revenue 96,308  72,165 
Operating lease liabilities, current 4,837  5,152 
Other current liabilities 3,372  2,935 
Current liabilities held for sale —  13,924 
Total current liabilities 369,993  327,581 
Long-term debt, net 40,505  41,334 
Operating lease liabilities, non-current 11,572  13,206 
Other long-term liabilities 3,680  4,082 
Long-term liabilities held for sale 19,034  7,685 
Total liabilities 444,784  393,888 
Commitments and contingencies (Note 7)
Continued on the following page

See accompanying notes to unaudited consolidated financial statements.
5

Overstock.com, Inc.
Consolidated Balance Sheets (Unaudited)
(in thousands, except per share data)
March 31, 2021 December 31,
2020
Stockholders' equity:    
Preferred stock, $0.0001 par value, authorized shares - 5,000
   
Series A-1, issued and outstanding - 4,204 and 4,204
—  — 
Series B, issued and outstanding - 357 and 357
—  — 
Common stock, $0.0001 par value, authorized shares - 100,000
   
Issued shares - 46,589 and 46,331
   
Outstanding shares - 43,000 and 42,768
Additional paid-in capital 951,615  970,873 
Accumulated deficit (509,140) (525,233)
Accumulated other comprehensive loss (549) (553)
Treasury stock at cost - 3,589 and 3,563
(78,048) (71,399)
Equity attributable to stockholders of Overstock.com, Inc. 363,882  373,692 
Equity attributable to noncontrolling interests 85,058  62,634 
Total stockholders' equity 448,940  436,326 
Total liabilities and stockholders' equity $ 893,724  $ 830,214 

See accompanying notes to unaudited consolidated financial statements.
6

Overstock.com, Inc.
Consolidated Statements of Operations (Unaudited)
(in thousands, except per share data)
 
  Three months ended
March 31,
  2021 2020
Net revenue $ 659,861  $ 339,598 
Cost of goods sold 506,337  265,392 
Gross profit 153,524  74,206 
Operating expenses    
Sales and marketing 73,538  36,345 
Technology 30,523  27,281 
General and administrative 22,871  23,885 
Total operating expenses 126,932  87,511 
Operating income (loss) 26,592  (13,305)
Interest expense, net (155) (11)
Other expense, net (226) (287)
Income (loss) from continuing operations before income taxes 26,211  (13,603)
Provision for income taxes 193  163 
Income (loss) from continuing operations 26,018  (13,766)
Loss from discontinued operations, net of tax (10,126) (5,799)
Consolidated net income (loss) $ 15,892  $ (19,565)
Less: Net loss attributable to noncontrolling interests—discontinued operations (201) (3,232)
Net income (loss) attributable to stockholders of Overstock.com, Inc. $ 16,093  $ (16,333)
Net income (loss) per share of common stock:    
Net income (loss) attributable to common shares—basic
Continuing operations $ 0.57  $ (0.34)
Discontinued operations (0.23) (0.06)
Total $ 0.34  $ (0.40)
Net income (loss) attributable to common shares—diluted
Continuing operations $ 0.56  $ (0.34)
Discontinued operations (0.23) (0.06)
Total $ 0.33  $ (0.40)
Weighted average shares of common stock outstanding:
Basic 42,885  40,158 
Diluted 43,320  40,158 

See accompanying notes to unaudited consolidated financial statements.
7

Overstock.com, Inc.
Consolidated Statements of Comprehensive Income (Loss) (Unaudited)
(in thousands)
 
  Three months ended
March 31,
  2021 2020
Consolidated net income (loss) $ 15,892  $ (19,565)
Other comprehensive income
Unrealized gain on cash flow hedges, net of expense for taxes of $0 and $0
Other comprehensive income
Comprehensive income (loss) 15,896  (19,561)
Less: Comprehensive loss attributable to noncontrolling interests—discontinued operations (201) (3,232)
Comprehensive income (loss) attributable to stockholders of Overstock.com, Inc. $ 16,097  $ (16,329)

See accompanying notes to unaudited consolidated financial statements.

8

Overstock.com, Inc.
Consolidated Statements of Changes in Stockholders' Equity (Unaudited)
(in thousands)
  Three months ended
March 31,
2021 2020
Equity attributable to stockholders of Overstock.com, Inc.
Shares of common stock issued
Balance at beginning of period 46,331  42,790 
Common stock issued upon vesting of restricted stock 258  671 
Common stock sold through offerings —  416 
Balance at end of period 46,589  43,877 
Shares of treasury stock
Balance at beginning of period 3,563  3,326 
Tax withholding upon vesting of restricted stock 73  225 
Sale of treasury stock (47) — 
Balance at end of period 3,589  3,551 
Total shares of common stock outstanding 43,000  40,326 
Common stock $ $
Number of Series A-1 preferred shares issued and outstanding 4,204  4,210 
Number of Series B preferred shares issued and outstanding 357  357 
Preferred stock $ —  $ — 
Additional paid-in capital
Balance at beginning of period $ 970,873  $ 764,845 
Stock-based compensation to employees and directors 2,771  3,268 
Sale of treasury stock 2,726  — 
Subsidiary equity award tender offer (2,130) — 
Change in noncontrolling interest ownership (22,625) — 
Other —  (58)
Balance at end of period $ 951,615  $ 768,055 
Accumulated deficit
Balance at beginning of period $ (525,233) $ (580,390)
Net income (loss) attributable to stockholders of Overstock.com, Inc. 16,093  (16,333)
Balance at end of period $ (509,140) $ (596,723)
Accumulated other comprehensive loss
Balance at beginning of period $ (553) $ (568)
Net other comprehensive income
Balance at end of period $ (549) $ (564)
Continued on the following page

See accompanying notes to unaudited consolidated financial statements.
9

Overstock.com, Inc.
Consolidated Statements of Changes in Stockholders' Equity (Unaudited)
(in thousands)
Three months ended
March 31,
2021 2020
Treasury stock
Balance at beginning of period $ (71,399) $ (68,807)
Tax withholding upon vesting of restricted stock (7,292) (1,686)
Sale of treasury stock 643  — 
Balance at end of period (78,048) (70,493)
Total equity attributable to stockholders of Overstock.com, Inc. $ 363,882  $ 100,279 
Equity attributable to noncontrolling interests
Balance at beginning of period $ 62,634  $ 62,771 
Net loss attributable to noncontrolling interests (201) (3,232)
Change in noncontrolling interest ownership 22,625  — 
Other —  1,837 
Total equity attributable to noncontrolling interests $ 85,058  $ 61,376 
Total stockholders' equity $ 448,940  $ 161,655 

See accompanying notes to unaudited consolidated financial statements.
10

Overstock.com, Inc.
Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
Three months ended
March 31,
  2021 2020
Cash flows from operating activities:    
Consolidated net income (loss) $ 15,892  $ (19,565)
Loss from discontinued operations, net of income taxes 10,126  5,799 
Adjustments to reconcile consolidated net income (loss) to net cash provided by (used in) operating activities:    
Depreciation and amortization 5,146  5,569 
Non-cash operating lease cost 1,320  1,431 
Stock-based compensation to employees and directors 2,305  2,681 
Other non-cash adjustments 638  429 
Changes in operating assets and liabilities:    
Accounts receivable, net (15,651) (6,902)
Inventories (468) 1,162 
Prepaids and other current assets 447  1,566 
Other long-term assets, net (448) 457 
Accounts payable 25,589  (1,708)
Accrued liabilities 6,693  (3,663)
Unearned revenue 24,143  12,903 
Operating lease liabilities (1,379) (1,626)
Other long-term liabilities (269) (180)
Net cash provided by (used in) continuing operating activities 74,084  (1,647)
Net cash used in discontinued operating activities (12,353) (10,580)
Net cash provided by (used in) operating activities 61,731  (12,227)
Cash flows from investing activities:    
Expenditures for property and equipment (2,395) (2,638)
Other investing activities, net (367) (99)
Net cash used in continuing investing activities (2,762) (2,737)
Net cash provided by (used in) discontinued investing activities 5,737  (3,262)
Net cash provided by (used in) investing activities 2,975  (5,999)
Continued on the following page

See accompanying notes to unaudited consolidated financial statements.
11

Overstock.com, Inc.
Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
Three months ended
March 31,
2021 2020
Cash flows from financing activities:    
Payments on long-term debt (551) — 
Proceeds from long-term debt —  47,500 
Proceeds from sale of common stock, net of offering costs —  2,848 
Payments of taxes withheld upon vesting of restricted stock (7,292) (1,686)
Other financing activities, net (1) (2,325)
Net cash provided by (used in) continuing financing activities (7,844) 46,337 
Net cash provided by discontinued financing activities 2,085  912 
Net cash provided by (used in) financing activities (5,759) 47,249 
Net increase in cash, cash equivalents, and restricted cash 58,947  29,023 
Cash, cash equivalents, and restricted cash, beginning of period, inclusive of cash balances classified as held for sale 519,181  114,898 
Cash, cash equivalents, and restricted cash, end of period, inclusive of cash balances classified as held for sale 578,128  143,921 
Less: Cash, cash equivalents, and restricted cash held for sale 42,120  15,440 
Cash, cash equivalents, and restricted cash, end of period $ 536,008  $ 128,481 

See accompanying notes to unaudited consolidated financial statements.

12

Overstock.com, Inc.
Notes to Unaudited Consolidated Financial Statements
 
1. DESCRIPTION OF BUSINESS
 
Overstock.com, Inc. is an online retailer and technology company. Its leading e-commerce website sells a broad range of new home products at low prices, including furniture, décor, area rugs, bedding and bath, home improvement, outdoor, and more. The online shopping site, which receives tens of millions of visits per month, also features a marketplace providing customers access to millions of products from third-party sellers. As used herein, "Overstock," "the Company," "we," "our" and similar terms include Overstock.com, Inc. and its majority-owned subsidiaries, unless the context indicates otherwise.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND SUPPLEMENTAL DISCLOSURES
 
Basis of Presentation

We have prepared the accompanying unaudited consolidated financial statements pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC") regarding interim financial reporting. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States ("GAAP") have been omitted in accordance with the rules and regulations of the SEC. These financial statements should be read in conjunction with our audited annual consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2020. There have been no significant changes to our significant accounting policies disclosed in Note 2—Accounting Policies, included in Part II, Item 8, Financial Statements and Supplementary Data, of our Annual Report on Form 10-K for the year ended December 31, 2020, except as disclosed below.

The accompanying unaudited consolidated financial statements reflect all adjustments, consisting only of normal recurring adjustments, which are, in our opinion, necessary for a fair presentation of results for the interim periods presented. The results of operations for the three months ended March 31, 2021 are not necessarily indicative of the results to be expected for any future period or the full fiscal year, due to seasonality and other factors.

On April 23, 2021, we entered into a Limited Partnership Agreement (the "Limited Partnership Agreement") with Medici Ventures, Inc. ("Medici Ventures"), Pelion MV GP, L.L.C. ("Pelion"), and Pelion, Inc., in connection with the closing (the "Medici Closing") of the Transaction Agreement dated January 25, 2021 between the Company, Medici Ventures, Pelion, and Pelion, Inc. (the "Transaction Agreement"). In connection with the execution of the Limited Partnership Agreement, Pelion acquired control over Medici Ventures and its blockchain assets. As a result of this transaction, we performed an assessment of control under the variable interest entity ("VIE") model and determined that effective as of the Medici Closing, we held a variable interest in both Medici Ventures and tZERO Group, Inc. ("tZERO") (collectively, the "Disposal Group"), both of which meet the definition of variable interest entities; however, we are not the primary beneficiary of either entity for purposes of consolidation. The Disposal Group met the criteria to be reported as held for sale and discontinued operations as of March 31, 2021. Therefore, the Disposal Group's assets and liabilities are reported as held for sale and the related operating results of the Disposal Group are reported as discontinued operations for all periods presented herein. The majority of the Disposal Group was previously included in the MVI and tZERO reportable segments, and the remainder was included in Other. Effective as of the first quarter of fiscal year 2021, the Company has one reportable segment: Retail. See Note 13—Business Segments for additional segment information.

Unless otherwise specified, disclosures in these consolidated financial statements reflect continuing operations only. Certain prior period data, primarily related to discontinued operations, have been reclassified in the consolidated financial statements and accompanying notes to conform to the current period presentation. See Note 3—Discontinued Operations for further information.

Principles of consolidation
 
The accompanying consolidated financial statements include our accounts and the accounts of our wholly-owned subsidiaries and other subsidiaries over which we exercise control. All intercompany account balances and transactions have been eliminated in consolidation.
     
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Use of estimates
 
The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and related disclosures of contingent liabilities in our consolidated financial statements and accompanying notes. Estimates are used for, but not limited to, receivables valuation, revenue recognition, Club O and gift card breakage, sales returns, vendor incentive discount offers, inventory valuation, depreciable lives and valuation of property and equipment, and internally-developed software, goodwill valuation, intangible asset valuation, equity securities valuation, income taxes, stock-based compensation, performance-based compensation, self-funded health insurance liabilities, and contingencies.

Our estimates involving, among other items, forecasted revenues, sales volume, pricing, cost and availability of inventory, consumer demand and spending habits, the continued operations of our supply chain and logistics network, and the overall impact of social distancing on our workforce are even more difficult to estimate as a result of uncertainties associated with the scope and duration of the global novel coronavirus ("COVID-19") pandemic and various actions taken by governmental authorities, private business and other third parties in response to the pandemic, the ultimate geographic spread of the virus, the ongoing economic effect of the pandemic and the post-pandemic economic recovery. Although these estimates are based on our best knowledge of current events and actions that we may undertake in the future, the variability of these factors depends on a number of conditions, including uncertainty associated with the COVID-19 pandemic, how long these conditions will persist, ongoing developments related to the production, approval and distribution of vaccines, what additional measures may be introduced or reintroduced by governments or private parties or what effect any such additional measures may have on our business and thus our accounting estimates may change from period to period. To the extent there are differences between these estimates and actual results, our consolidated financial statements may be materially affected.

Recently adopted accounting standards

In December 2019, the FASB issued ASU 2019-12, Income Taxes ("Topic 740")Simplifying the Accounting for Income Taxes, which removes certain exceptions to the general principles in Topic 740 and amends existing guidance to improve consistent application. We adopted the changes under the new standard on January 1, 2021. The implementation of ASU 2019-12 did not have a material impact on our consolidated financial statements and disclosures.

In January 2020, the FASB issued ASU 2020-01, InvestmentsEquity Securities (Topic 321), InvestmentsEquity Method and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815): Clarifying the Interactions between Topic 321, Topic 323, and Topic 815, which clarifies the interaction of the accounting for equity securities under Topic 321, the accounting for equity method investments in Topic 323, and the accounting for certain forward contracts and purchased options in Topic 815. We adopted the changes under the new standard on January 1, 2021. The implementation of ASU 2020-01 did not have a material impact on our consolidated financial statements and disclosures.

In October 2020, the FASB issued ASU 2020-10, Codification Improvements, which amends and provides Codification improvements in order to either clarify the Codification or correct unintended application of guidance that are not expected to have a significant effect on current accounting practice or create a significant administrative cost to most entities. We adopted the changes under the new standard on January 1, 2021. The implementation of ASU 2020-10 did not have a material impact on our consolidated financial statements and disclosures.

3. DISCONTINUED OPERATIONS

On January 25, 2021, we entered into the Transaction Agreement with Medici Ventures, Pelion, and Pelion, Inc., pursuant to which the parties agreed, among other things, that: (i) Medici Ventures would convert to a Delaware limited partnership (the "Partnership"), (ii) pursuant to the terms and subject to the conditions of a Limited Partnership Agreement which was entered into on the date of the Medici Closing, Pelion would become the sole general partner of the Partnership, and we (along with any other stockholders of Medici Ventures at the time of the Medici Closing), would become the limited partners of the Partnership, (iii) prior to the Medici Closing, Overstock would convert the outstanding intercompany debt owed to us by Medici Ventures into shares of common stock in Medici Ventures; and (iv) prior to the Medici Closing, Overstock would convert the outstanding intercompany debt owed to us by tZERO into shares of common stock in tZERO, in each case, on the terms and subject to the conditions set forth in the Transaction Agreement and the relevant definitive agreements to be entered into in connection therewith. Pursuant to the terms of the Limited Partnership Agreement, we and any other limited partners subsequently admitted to the Partnership agreed to make a capital commitment of $45 million to the Partnership in proportion to our equity interest in the Partnership in order to fund the Partnership's capital needs. The capital commitments
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may be called in one or more cash installments as specified by the general partner upon 10 business days' prior written notice. The term of the Partnership is 8 years. The debt conversion outlined in (iii) and (iv) above was completed during the quarter ended March 31, 2021, following which Medici Ventures and Overstock held approximately 42% and 41%, respectively, of tZERO's outstanding common stock. The Medici Closing occurred on April 23, 2021. On April 23, 2021, we also made a $25.0 million capital contribution in fulfillment of a capital call by the general partner.

The Transaction Agreement represents a strategic shift for Overstock and a substantive change in the purpose and design of Medici Ventures and its interplay with Overstock’s overall business objectives. The Overstock board of directors has determined that it is in the best interest of Overstock and its shareholders to have the Overstock management team focus on Overstock’s core e-commerce home furnishings business and strategies. Accordingly, after six years of committed effort to advance blockchain technology, Overstock has determined that the Medici Ventures businesses will be better served under the management of Pelion, a professional asset manager with technology expertise with early stage companies. From and after the Medici Closing, Pelion now has sole authority and responsibility regarding investing decisions, appointing board members of the portfolio companies, and exercising all shareholder rights for assets Medici Ventures currently holds. As of March 31, 2021, Medici Ventures holds an 84% ownership in Bitt Inc. (“Bitt”), a 42% ownership in tZERO, and minority equity interests in several blockchain-based companies. Additionally, Overstock holds a 41% direct interest in tZERO as of March 31, 2021.

On April 23, 2021, we entered into the Limited Partnership Agreement with Medici Ventures, Pelion, and Pelion, Inc., as part of the Medici Closing, pursuant to which Pelion became the sole general partner, holding a 1% equity interest in the Partnership, and Overstock became a limited partner, holding a 99% equity interest in the Partnership. As a result of this transaction, we performed an assessment of control under the VIE model and determined that upon closing of the transaction, we held a variable interest in both Medici Ventures and tZERO which meet the definition of variable interest entities; however, we are not the primary beneficiary of either entity for purposes of consolidation as we do not have the power (either explicit or implicit), through voting rights or similar rights, to direct the activities of the Partnership or tZERO that most significantly impact its economic performance. Upon closing, our retained equity interest in the Partnership and tZERO were recognized as equity method investments.

The Disposal Group met the criteria to be reported as held for sale and discontinued operations as of March 31, 2021. Accordingly, we have classified the assets and liabilities of the Disposal Group as held for sale in our consolidated balance sheets at the lower of carrying amount or fair value less cost to sell. We further classified the held for sale assets and liabilities as long-term in our consolidated balance sheets for the current period as a result of our expected retained equity method investments in the underlying Disposal Group upon closing. Classification for the assets and liabilities in comparative periods retained their previous classification as current or long-term. No losses were recognized upon classification of the Disposal Group's assets and liabilities as held for sale. Depreciation and amortization ceased on assets classified as held for sale. The operating results of the Disposal Group are reported as discontinued operations, for all periods presented, as the disposition reflects a strategic shift that has, or will have, a major effect on our operations and financial results.

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Results of discontinued operations were as follows (in thousands):
Three months ended
March 31,
2021 2020
Revenue, net $ 15,592  $ 11,975 
Cost of goods sold 12,391  10,341 
Gross profit 3,201  1,634 
Operating expenses
Sales and marketing 552  417 
Technology 6,556  5,515 
General and administrative 10,873  8,541 
Total operating expenses 17,981  14,473 
Operating loss from discontinued operations (14,780) (12,839)
Interest income, net 187  83 
Other income, net 4,479  6,970 
Loss from discontinued operations before income taxes (10,114) (5,786)
Provision for income taxes 12  13 
Net loss from discontinued operations $ (10,126) $ (5,799)
Less: Net loss attributable to noncontrolling interests from discontinued operations (201) (3,232)
Net loss from discontinued operations attributable to stockholders of Overstock.com, Inc. $ (9,925) $ (2,567)

Assets and liabilities of discontinued operations were as follows (in thousands):
March 31,
2021
December 31,
2020
Cash and cash equivalents $ —  $ 21,075 
Restricted cash —  1,484 
Accounts receivable, net —  7,258 
Other current assets —  4,312 
Total current assets held for sale $ —  $ 34,129 
Cash and cash equivalents $ 40,550  $ — 
Restricted cash 1,570  — 
Accounts receivable, net 6,293  — 
Property and equipment, net 8,670  8,783 
Intangible assets, net 10,591  13,852 
Goodwill 28,790  28,790 
Equity securities 44,696  45,878 
Operating lease right-of-use assets 7,716  7,226 
Other long-term assets, net 4,486  1,626 
Total long-term assets held for sale $ 153,362  $ 106,155 
Accounts payable and accrued liabilities $ —  $ 11,939 
Other current liabilities —  1,985 
Total current liabilities held for sale $ —  $ 13,924 
Accounts payable and accrued liabilities $ 9,704  $ — 
Operating lease liabilities, non-current 8,607  7,099 
Other long-term liabilities 723  586 
Total long-term liabilities held for sale $ 19,034  $ 7,685 
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4. PROPERTY AND EQUIPMENT, NET

Property and equipment, net consist of the following (in thousands):
  March 31,
2021
December 31, 2020
Computer hardware and software, including internal-use software and website development $ 214,084  $ 213,124 
Building 69,245  69,245 
Furniture and equipment 11,876  12,165 
Land 12,781  12,781 
Leasehold improvements 2,712  3,049 
Building machinery and equipment 9,793  9,793 
Land improvements 7,010  7,010 
327,501  327,167 
Less: accumulated depreciation (216,697) (213,400)
Total property and equipment, net $ 110,804  $ 113,767 

Capitalized costs associated with internal-use software and website development, both developed internally and acquired externally, and depreciation of costs for the same periods associated with internal-use software and website development consist of the following (in thousands):
Three months ended
March 31,
  2021 2020
Capitalized internal-use software and website development $ 1,705  $ 1,938 
Depreciation of internal-use software and website development 1,808  2,386 

Depreciation expense is classified within the corresponding operating expense categories on our consolidated statements of operations as follows (in thousands): 
Three months ended
March 31,
  2021 2020
Cost of goods sold $ 154  $ 190 
Technology 3,875  3,741 
General and administrative 1,094  1,604 
Total depreciation $ 5,123  $ 5,535 

5. BORROWINGS

2020 loan agreements

In March 2020, we entered into two loan agreements. The loan agreements provide a $34.5 million Senior Note, carrying interest at an annual rate of 4.242%, and a $13.0 million Mezzanine Note, carrying interest at an annual rate of 5.002%. The loans carry a blended annual interest rate of 4.45%. The Senior Note is for a 10-year term (stated maturity date is March 6, 2030) and requires interest only payments, with the principal amount and any then unpaid interest due and payable at the end of the 10-year term. The Mezzanine Note has a stated 10-year term, though the agreement requires principal and interest payments monthly over approximately a 46-month payment period. Our debt issuance costs and debt discount are amortized using the straight-line basis which approximates the effective interest method.

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As of March 31, 2021, the total outstanding debt on these loans was $43.7 million, net of $575,000 in capitalized debt issuance costs, and the total amount of the current portion of these loans included in Other current liabilities on our consolidated balance sheets was $3.2 million.

Further, Overstock serves as a guarantor under the Senior Note (the "Senior Note Guaranty") and the Mezzanine Note (the "Mezzanine Note Guaranty"). Both loans include certain financial and non-financial covenants and are secured by our corporate headquarters and the related land and rank senior to stockholders. Overstock has agreed under the Senior Note Guaranty to, among other things, maintain, until all of the obligations guaranteed by Overstock under the Senior Note Guaranty have been paid in full, (i) a net worth in excess of $30 million and minimum liquid assets of $3 million for so long as the Mezzanine Note is outstanding, and (ii) a net worth in excess of $15 million and minimum liquid assets of $1 million from and after the date the Mezzanine Note has been paid in full. Overstock has also agreed under the Mezzanine Note Guaranty to, among other things, maintain a net worth in excess of $30 million and minimum liquid assets of $3 million until all obligations guaranteed by Overstock under the Mezzanine Note Guaranty have been paid in full.

We are in compliance with our debt covenants and continue to monitor the most recent developments regarding the COVID-19 pandemic and potential impact to our ongoing compliance with our debt covenants.

6. LEASES

We have operating leases for warehouses, office space, and data centers. Our leases have remaining lease terms of 1 year to 6 years, some of which may include options to extend the leases perpetually, and some of which may include options to terminate the leases within 1 year.

The components of lease expenses were as follows (in thousands):
Three months ended
March 31,
2021 2020
Operating lease cost $ 2,141  $ 1,758 
Short-term lease cost
Variable lease cost 388  407 
    
The following table provides a summary of other information related to leases (in thousands):
Three months ended
March 31,
2021 2020
Cash payments included in operating cash flows from lease arrangements $ 2,158 $ 1,953
Derecognition of right-of-use assets due to reassessment of lease term 527

The following table provides supplemental balance sheet information related to leases:
March 31,
2021
December 31,
2020
Weighted-average remaining lease term—operating leases 3.42 years 3.57 years
Weighted-average discount rate—operating leases % %

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Maturity of lease liabilities under our non-cancellable operating leases as of March 31, 2021, are as follows (in thousands):
Payments due by period Amount
2021 (Remainder) $ 4,407 
2022 5,675 
2023 4,641 
2024 2,776 
2025 668 
Thereafter 336 
Total lease payments   18,503 
Less interest 2,094 
Present value of lease liabilities $ 16,409 
 
7. COMMITMENTS AND CONTINGENCIES
 
Legal proceedings and contingencies

From time to time, we are involved in litigation concerning consumer protection, employment, intellectual property, claims under the securities laws, and other commercial matters related to the conduct and operation of our business and the sale of products on our Website. In connection with such litigation, we have been in the past and we may be in the future subject to significant damages. In some instances, other parties may have contractual indemnification obligations to us. However, such contractual obligations may prove unenforceable or non-collectible, and if we cannot enforce or collect on indemnification obligations, we may bear the full responsibility for damages, fees, and costs resulting from such litigation. We may also be subject to penalties and equitable remedies that could force us to alter important business practices. Such litigation could be costly and time consuming and could divert or distract our management and key personnel from our business operations. Due to the uncertainty of litigation and depending on the amount and the timing, an unfavorable resolution of some or all of such matters could materially affect our business, results of operations, financial position, or cash flows. The nature of the loss contingencies relating to claims that have been asserted against us are described below.

In September 2009, SpeedTrack, Inc. sued us along with 27 other defendants in the United States District Court in the Northern District of California, alleging that we infringed a patent covering search and categorization software. We believe that certain third-party vendors of products and services sold to us are contractually obligated to indemnify us, and we have tendered defense of the case to an indemnitor who accepted the defense. In April 2016, the court entered an order partially dismissing the claims against us. In May 2016, the plaintiff filed an amended complaint and we filed an answer. In March 2020, the court entered a judgment of non-infringement in our favor and against the plaintiff. In June 2020, the plaintiff filed an appeal to the United States District Court of Appeals for the Federal Circuit. We are currently waiting on a decision from the United States District Court of Appeals for the Federal Circuit. No estimate of the possible loss or range of loss can be made. We intend to vigorously defend this appeal.

As previously disclosed, in February 2018, the Division of Enforcement of the SEC informed tZERO and subsequently informed us that it is conducting an investigation and requested that we and tZERO voluntarily provide certain information and documents related to tZERO and the tZERO security token offering in connection with its investigation. In December 2018, we received a follow-up request from the SEC relating to its investigation relating to GSR Capital Ltd., a Cayman Islands exempted company ("GSR"). On October 7, 2019, we received a subpoena from the SEC requesting documents and other information related to the Series A-1 preferred stock dividend to stockholders we announced in June 2019 (the "Dividend") (discussed below in Note 9—Stockholders' Equity) and requesting Rule 10b5-1 plans entered into by certain officers and directors that were in effect during the period of January 1, 2018 through October 7, 2019. In December 2019, we received a subpoena from the SEC requesting documents related to the GSR transaction and the alternative trading system run by tZERO ATS, LLC. We received another subpoena from the SEC in December 2019 requesting our insider trading policies as well as certain employment and consulting agreements. We have also previously received requests from the SEC regarding GSR and our communications with our former Chief Executive Officer and Director, Patrick Byrne, and the matters referenced in the December 2019 subpoenas. In May 2020, we received a subpoena from the SEC requesting additional information related to the ATS. In January 2021, we received a subpoena from the SEC requesting information regarding our Retail guidance in 2019 and
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certain communications with current and former executives, board members, and investors. We are cooperating with the SEC's investigations, have provided all documents requested in the voluntary requests and the 2019 and 2020 subpoenas, and continue to provide documents requested in the 2021 subpoena.

On September 27, 2019, a purported securities class action lawsuit was filed against us and our former chief executive officer and former chief financial officer in the United States District Court of Utah, alleging violations under Section 10(b), Rule 10b-5, Section 20(a), Section 20(A) of the Exchange Act. On October 8, 2019, October 17, 2019, October 31, 2019, and November 20, 2019, four similar lawsuits were filed in the same court also naming the Company and the above referenced former executives as defendants, bringing similar claims under the Exchange Act, and seeking similar relief. These cases were consolidated into a single lawsuit in December 2019. The Court appointed The Mangrove Partners Master Fund Ltd. as lead plaintiff in January 2020. In March 2020, an amended consolidated complaint was filed against us, our President, our former Chief Executive Officer, and our former Chief Financial Officer. We filed a motion to dismiss and on September 28, 2020, the court granted our motion and entered judgment in our favor. The plaintiffs filed a motion to amend their complaint on October 23, 2020 and filed a notice of appeal on October 26, 2020. The United States District Court of Utah granted the plaintiffs' motion to amend their complaint on January 6, 2021 and the Tenth Circuit Court dismissed the plaintiffs' appeal on January 8, 2021. We filed a motion to dismiss on February 25, 2021 which has not yet been decided. No estimates of the possible losses or range of losses can be made at this time. We intend to vigorously defend this consolidated action.

On November 22, 2019, a shareholder derivative suit was filed against us and certain past and present directors and officers of the Company in the United States District Court for the District of Delaware, with allegations that include: (i) breach of fiduciary duties, (ii) unjust enrichment, (iii) insider selling and misappropriation of the Company's information, and (iv) contribution under Sections 10(b) and 21D of the Exchange Act. On December 17, 2019, a similar lawsuit was filed in the same court, naming the same defendants, bringing similar claims, and seeking similar relief. These cases were consolidated into a single lawsuit in January 2020. In March 2020, the court entered a stay on litigation, pending the outcome of the securities class action motion to dismiss. No estimates of the possible losses or range of losses can be made at this time. We intend to vigorously defend these actions.

On April 23, 2020, a putative class action lawsuit was filed against us in the Circuit Court of the County of St. Louis, State of Missouri, alleging that we over-collected taxes on products sold into the state of Missouri. We removed the case to United States District Court, Eastern District of Missouri on May 22, 2020, and on February 9, 2021, the case against us was dismissed. On March 1, 2021, a putative class action lawsuit was filed against us in the Circuit Court of the County of St. Louis, State of Missouri, alleging similar allegations to the April 23, 2020 putative class action that was dismissed, that we over-collected taxes on products sold into the state of Missouri. We filed a motion to dismiss on April 15, 2021 which has not yet been decided. No estimates of the possible losses or range of losses can be made at this time. We intend to vigorously defend this action.
    
We establish liabilities when a particular contingency is probable and estimable. At March 31, 2021 and December 31, 2020, we have accrued $1.6 million and $1.8 million, respectively, which are included in Accrued liabilities in our consolidated balance sheets. It is reasonably possible that the actual losses may exceed our accrued liabilities.

Legal proceedings and contingencies - discontinued operations

tZERO's broker-dealer subsidiaries are subject to extensive regulatory requirements under federal and state laws and regulations and self-regulatory organization ("SRO") rules. Each of SpeedRoute LLC ("SpeedRoute"), tZERO Markets, LLC ("tZERO Markets") and tZERO ATS, LLC is registered with the SEC as a broker-dealer under the Securities Exchange Act of 1934 ("Exchange Act") and in the states in which it conducts securities business and is a member of FINRA and other SROs (as applicable). In addition, tZERO ATS, LLC owns and operates an alternative trading system. Each of SpeedRoute, tZERO Markets and tZERO ATS, LLC is subject to regulation, examination, investigation, and disciplinary action by the SEC, FINRA, and state securities regulators, as well as other governmental authorities and SROs with which it is registered or licensed or of which it is a member. Moreover, as a result of tZERO's projects seeking to apply distributed ledger technologies to the capital markets, tZERO's subsidiaries have been, and remain involved in, ongoing oral and written communications with regulatory authorities. As previously disclosed, tZERO's broker-dealer subsidiaries are currently undergoing various examinations, inquiries, and/or investigations undertaken by various regulatory authorities, which may result in financial and other settlements or penalties.

tZERO's subsidiary, tZERO Crypto, Inc., is registered as or is applying to become a money transmitter (or its equivalent) in many states and is subject to extensive regulatory requirements applicable to money services businesses,
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including the requirements of the Financial Crimes Enforcement Network of the U.S. Department of the Treasury ("FinCEN"), anti-money laundering requirements, know-your-customer requirements, record-keeping, reporting and capital and bonding requirements, and inspection by state and federal regulatory agencies. Compliance with these requirements requires the dedication of significant resources and any material failure by tZERO Crypto, Inc. to remain in compliance with the applicable regulatory requirements could subject it to liability or limit the services it may offer.

8. INDEMNIFICATIONS AND GUARANTEES
 
During our normal course of business, we have made certain indemnities, commitments, and guarantees under which we may be required to make payments in relation to certain transactions. These indemnities include, but are not limited to, indemnities we entered into in favor of Loan Core Capital Funding Corporation LLC under our loan agreements, various lessors in connection with facility leases for certain claims arising from such facility or lease, the environmental indemnity we entered into in favor of the lenders under our prior loan agreements, customary indemnification arrangements in underwriting agreements and similar agreements, and indemnities to our directors and officers to the maximum extent permitted under the laws of the State of Delaware. The duration of these indemnities, commitments, and guarantees varies, and in certain cases, is indefinite. In addition, the majority of these indemnities, commitments, and guarantees do not provide for any limitation of the maximum potential future payments we could be obligated to make. As such, we are unable to estimate with any reasonableness our potential exposure under these items. We have not recorded any liability for these indemnities, commitments, and guarantees in the accompanying consolidated balance sheets. We do, however, accrue for losses for any known contingent liability, including those that may arise from indemnification provisions, when future payment is both probable and reasonably estimable.

9. STOCKHOLDERS' EQUITY

Common stock

Each share of common stock has the right to one vote. The holders of common stock are also entitled to receive dividends declared by the Board of Directors out of funds legally available, subject to prior rights of holders of all classes of stock outstanding having priority rights as to dividends.

On May 19, 2020, we completed the distribution of our announced digital dividend (the "Dividend") payable in shares of our Series A-1 preferred stock. The Dividend was paid out at a ratio of 1:10, so that one share of Series A-1 preferred stock was issued for every ten shares of OSTK common stock, for every ten shares of Series A-1 preferred stock, and for every ten shares of Series B preferred stock held by all holders of such shares as of April 27, 2020, the record date for the Dividend. The number of shares of Series A-1 preferred stock declared as a stock dividend was 4,085,445 as of March 31, 2020 and the number of shares distributed was 4,079,030 on May 19, 2020.

Preferred stock

Each share of our Series A preferred stock, Series A-1 preferred stock, and our Series B preferred stock (collectively, the "preferred shares"), except as required by law, are intended to have voting and dividend rights similar to those of one share of common stock. Preferred shares rank senior to common stock with respect to dividends. Holders of the preferred shares are entitled to an annual cash dividend of $0.16 per share, in preference to any dividend payment to the holders of the common stock, out of funds of the Company legally available for payment of dividends and subject to declaration by our Board of Directors. Holders of the preferred shares are also entitled to participate in any cash dividends we pay to the holders of the common stock and are also entitled to participate in non-cash dividends we pay to holders of the common stock, subject to potentially different treatment if we effect a stock dividend, stock split, or combination of the common stock. There are no arrearages in cumulative preferred dividends. We declared and paid a cash dividend of $0.16 per share to the holders of our preferred stock during 2019 and 2020.

Neither the Series A-1 preferred stock nor Series B preferred stock is required to be converted into or exchanged for shares of our common stock or any other entity; however, at our sole discretion, we may convert the Series A-1 preferred stock into Series B preferred stock at any time on a one-to-one basis. In the event of any liquidation, any amount available for distribution to stockholders after payment of all liabilities will be distributed proportionately, with each share of Series A-1 preferred stock and each share of Series B preferred stock being treated as though it were a share of our common stock. If we are party to any merger or consolidation in which our common stock is changed into or exchanged for stock or other securities of any other person (or the Company) or cash or any other property (or a right to receive the foregoing), we will use all
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commercially reasonable efforts to cause each outstanding share of the preferred stock to be treated as if such share were an additional outstanding share of common stock in connection with any such transaction. Neither the Series A-1 preferred stock nor the Series B preferred stock is registered under the Exchange Act.

JonesTrading Sales Agreement

We entered into an Amended and Restated Capital on DemandTM Sales agreement dated June 26, 2020 with JonesTrading Institutional Services LLC ("JonesTrading") and D.A. Davidson & Co. ("D.A. Davidson"), under which we may conduct "at the market" sales of our common stock. Under the sales agreement, JonesTrading and D.A. Davidson, acting as our agents, may offer our common stock in the market on a daily basis or otherwise as we request from time to time. We have no obligation to sell additional shares under the sales agreement, but we may do so from time to time. For the three months ended March 31, 2021, we did not sell any shares of our common stock pursuant to the sales agreement. For the three months ended March 31, 2020, we received $2.8 million of proceeds that was included in Accounts receivable, net on our consolidated balance sheet at December 31, 2019 for the sale of an aggregate of 415,904 shares of our common stock under the prior iteration of the agreement that were executed in late December 2019. As of March 31, 2021, we had $150.0 million available under our "at the market" sales program.

10. STOCK-BASED AWARDS

We have equity incentive plans that provide for the grant to employees and board members of stock-based awards, including restricted stock. Employee accounting applies to awards granted by the Company to its own employees. Stock-based compensation expense is classified within the corresponding operating expense categories on our consolidated statements of operations as follows (in thousands):
Three months ended
March 31,
  2021 2020
Cost of goods sold $ 11  $ 53 
Sales and marketing 257  389 
Technology 657  758 
General and administrative 1,380  1,481 
Total stock-based compensation $ 2,305  $ 2,681 

When an award is forfeited prior to the vesting date, we recognize an adjustment for the previously recognized expense in the period of the forfeiture.

Overstock restricted stock awards

The Overstock.com, Inc. Amended and Restated 2005 Equity Incentive Plan (the "Plan") provides for the grant of incentive stock options to employees and directors of the Company, as well as restricted stock units and other types of equity awards of the Company. These restricted stock awards generally vest over three years at 33.3% at the end of the first year, 33.3% at the end of the second year and 33.4% at the end of the third year, subject to the recipient's continuing service to us.

The cost of restricted stock units is determined using the fair value of our common stock on the date of the grant and compensation expense is either recognized on a straight-line basis over the vesting schedule or on an accelerated schedule when vesting of restricted stock awards exceeds a straight-line basis. The cumulative amount of compensation expense recognized at any point in time is at least equal to the portion of the grant date fair value of the award that is vested at that date. 

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The following table summarizes restricted stock award activity during the three months ended March 31, 2021 (in thousands, except per share data):
  Three months ended
March 31, 2021
Units Weighted
Average
Grant Date
Fair Value
Outstanding—beginning of year 639  $ 17.98 
Granted at fair value 297  87.92 
Vested (258) 25.57 
Forfeited (22) 28.90 
Outstanding—end of period 656  $ 46.32 
 
11. REVENUE AND CONTRACT LIABILITY

Unearned Revenue

The following table provides information about unearned revenue from contracts with customers, including significant changes in unearned revenue balances during the periods presented (in thousands):
Amount
Unearned revenue at December 31, 2019 $ 41,116 
Increase due to deferral of revenue at period end 66,070 
Decrease due to beginning contract liabilities recognized as revenue (35,021)
Unearned revenue at December 31, 2020 72,165 
Increase due to deferral of revenue at period end 80,146 
Decrease due to beginning contract liabilities recognized as revenue (56,003)
Unearned revenue at March 31, 2021 $ 96,308 

Our total unearned revenue related to outstanding Club O Reward dollars was $9.1 million and $8.6 million at March 31, 2021 and December 31, 2020, respectively. Breakage income related to Club O Reward dollars and gift cards is recognized in Net revenue in our consolidated statements of operations. Breakage included in revenue was $1.4 million and $905,000 for the three months ended March 31, 2021 and 2020. The timing of revenue recognition of these reward dollars is driven by actual customer activities, such as redemptions and expirations.

Sales returns allowance
 
The following table provides additions to and deductions from the sales returns allowance (in thousands), which is included in our Accrued liabilities balance in our consolidated balance sheets:
Amount
Allowance for returns at December 31, 2019 $ 11,106 
Additions to the allowance 204,810 
Deductions from the allowance (196,726)
Allowance for returns at December 31, 2020 19,190 
Additions to the allowance 58,106 
Deductions from the allowance (54,737)
Allowance for returns at March 31, 2021 $ 22,559 

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12. NET INCOME (LOSS) PER SHARE

Our Series A preferred stock, Series A-1 preferred stock, and Series B preferred stock (collectively, the "preferred shares") are considered participating securities, and as a result, net income (loss) per share is calculated using the two-class method. Under this method, we give effect to preferred dividends and then allocate remaining net income (loss) attributable to our stockholders to both common shares and participating securities (based on the percentages outstanding) in determining net income (loss) per common share.

Basic net income (loss) per common share is computed by dividing net income (loss) attributable to common shares (after allocating between common shares and participating securities) by the weighted average number of common shares outstanding during the period.

Diluted net income (loss) per share is computed by dividing net income (loss) attributable to common shares (after allocating between common shares and participating securities) by the weighted average number of common and potential common shares outstanding during the period (after allocating total dilutive shares between our common shares outstanding and our preferred shares outstanding). Potential common shares, comprising incremental common shares issuable upon the exercise of stock options, warrants, and restricted stock awards are included in the calculation of diluted net income (loss) per common share to the extent such shares are dilutive. Net income (loss) attributable to common shares is adjusted for options and restricted stock awards issued by our subsidiaries when the effect of our subsidiary's diluted earnings per share is dilutive.

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The following table sets forth the computation of basic and diluted net income (loss) per common share for the periods indicated (in thousands, except per share data):
  Three months ended
March 31,
  2021 2020
Numerator:
Income (loss) from continuing operations $ 26,018  $ (13,766)
Less: Preferred stock dividends—declared and accumulated 182  19 
Undistributed income (loss) from continuing operations 25,836  (13,785)
Less: Undistributed income (loss) allocated to participating securities 1,529  (194)
Net income (loss) from continuing operations attributable to common stockholders $ 24,307  $ (13,591)
   
Loss from discontinued operations $ (9,925) $ (2,567)
Net income (loss) attributable to common stockholders $ 14,382  $ (16,158)
Denominator:
Weighted average shares of common stock outstanding—basic 42,885  40,158 
Effect of dilutive securities:  
Restricted stock awards 435  — 
Weighted average shares of common stock outstanding—diluted 43,320  40,158 
Net income (loss) from continuing operations per share of common stock:
Basic $ 0.57  $ (0.34)
Diluted $ 0.56  $ (0.34)
Net loss from discontinued operations per share of common stock:
Basic $ (0.23) $ (0.06)
Diluted $ (0.23) $ (0.06)
Net income (loss) per share of common stock:
Basic $ 0.34  $ (0.40)
Diluted $ 0.33  $ (0.40)
 
The following shares were excluded from the calculation of diluted shares outstanding as their effect would have been anti-dilutive (in thousands):
  Three months ended
March 31,
  2021 2020
Restricted stock units 284  737 

13. BUSINESS SEGMENTS

Segment information has been prepared in accordance with ASC Topic 280 Segment Reporting. We determined our segments based on how we manage our business. We use income (loss) before income taxes as the measure to determine our reportable segments. As a result of the transactions discussed in Note 3—Discontinued Operations, our tZERO and MVI reportable segments became a part of the Disposal Group. Additionally, all corporate support costs (administrative functions such as finance, human resources, and legal) are now only allocated to our remaining reportable segment, Retail and are reported to our Chief Executive Officer (the chief operating decision maker) as one reportable segment. Our sole reportable segment, Retail, primarily consists of amounts earned through e-commerce product sales through our Website and the results of that segment are shown on our consolidated statements of operations as continuing operations.
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For the three months ended March 31, 2021 and 2020, substantially all of our revenues were attributable to customers in the United States. At March 31, 2021 and December 31, 2020, substantially all our property and equipment were located in the United States.

ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion provides information that we believe to be relevant to an understanding of our consolidated financial condition and results of operations. The statements in this section regarding industry outlook, our expectations regarding the performance of our business and any other non-historical statements are forward-looking statements. Our actual results may differ materially from those contained in or implied by any forward-looking statements contained herein. These forward-looking statements are subject to numerous risks and uncertainties, including, but not limited to, the risks and uncertainties described in "Special Cautionary Note Regarding Forward Looking Statements" and in Part II, Item 1A, "Risk Factors" included in this Quarterly Report on Form 10-Q. You should read the following discussion together with our consolidated financial statements and related notes included in this Quarterly Report on Form 10-Q and with the sections entitled "Special Cautionary Note Regarding Forward-Looking Statements," Part I, Item 1A, "Risk Factors," and our consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2020.

We are an online retailer and technology company. As used herein, "Overstock", "Overstock.com", "O.co", "the Company", "we," "our" and similar terms include Overstock.com, Inc. and our majority-owned subsidiaries, unless the context indicates otherwise.

Our Retail Business

Our online retail business seeks to provide goods to furnish and accessorize "Dream Homes for All", particularly for our target customers—consumers who seek smart value on quality, stylish merchandise at competitive prices, and who want an easy shopping experience. We believe that the furniture and home furnishings market, which is highly fragmented and has traditionally been served by brick and mortar stores, will continue transitioning to online sales, particularly as Millennial consumers (which we define as those born between 1981 - 1996), who are generally comfortable shopping online, start families and move into new homes. As a result of the COVID-19 pandemic and resulting state and local government mandates of home confinement and closure of many brick-and-mortar stores, we have seen strong trends to online sales as consumers migrate to online shopping. We regularly update our product assortment to meet the evolving preferences of our customers and current trends. Our products include furniture, décor, area rugs, bedding and bath, home improvement, outdoor, and kitchen and dining items, among others. We sell our products and services primarily through our Internet websites located at www.overstock.com, www.o.co, www.overstock.ca, and www.overstockgovernment.com (referred to collectively as the "Website"). Nearly all our retail sales through our Website were from transactions in which we fulfilled orders through our network of manufacturers, distributors and other suppliers ("partners") selling on our Website. Our use of the term "partner" does not mean that we have formed any legal partnerships with any of our retail partners. We provide our partners with access to a large customer base and a proprietary technology platform and services for order fulfillment, customer service, returns handling, and other services. Our supply chain allows us to ship directly to our customers from our suppliers or from our warehouses.

Strategies for our Business

Our business initiatives enable our long-term focus on our three brand pillars, "Product Findability," "Smart Value," and "Easy Delivery and Support." Current initiatives for the business include:

Improve Product Findability – Directly supporting our "Product Findability" pillar, by improving customer search and navigation by refining our taxonomy and attribute infrastructure with the goal of enhanced search relevancy and recommendations.

Grow Canada Market Share – Expanding geographical engagement to grow our Canadian customer base by providing a wholesale change in our Canadian "Smart Value" and "Easy Delivery and Support" customer shopping experience.

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Grow Government Market Share – Improving our Government website with more competitive market features and products that offer an intuitive procurement experience, and provide the flexibility to expand the platform to additional government customers.

Improve Enterprise Platform – Improving our data strategy to connect high-quality, intuitive data with our business users to enable faster insights. Additionally, embracing public cloud in order to promote greater resilience for the business in the event of unforeseen circumstances.

Financial Reporting Presentation in Accordance with the Pelion Transaction

On April 23, 2021, we entered into a Limited Partnership Agreement (the "Limited Partnership Agreement") with Medici Ventures, Inc. ("Medici Ventures"), Pelion MV GP, L.L.C. ("Pelion"), and Pelion, Inc., in connection with the closing of the Transaction Agreement dated January 25, 2021 between the Company, Medici Ventures, Pelion, and Pelion, Inc. In connection with the execution of the Limited Partnership Agreement, Pelion acquired control over Medici Ventures and its blockchain assets. As a result of this transaction, we performed an assessment of control under the variable interest entity ("VIE") model and determined that upon closing of the transaction, we held a variable interest in both Medici Ventures and tZERO Group, Inc. ("tZERO") (collectively, the "Disposal Group") which meet the definition of variable interest entities; however, we are not the primary beneficiary of either entity for purposes of consolidation. The Disposal Group met the criteria to be reported as held for sale and discontinued operations as of March 31, 2021. Therefore, the Disposal Group's assets and liabilities are reported as held for sale and the related operating results of the Disposal Group are reported as discontinued operations for all periods presented herein.

The entities that make up the Disposal Group are focused on developing and advancing blockchain businesses, products and services, and related technology, including financial applications. Many of the entities owned by the Disposal Group are in the early stage of development, do not yet have a stable customer base or backlog orders, and have not yet generated any meaningful revenue. The businesses, products, and services that are being pursued or contemplated by the Disposal Group will require substantial additional funding, initially for technology development and regulatory compliance, as well as for working capital, marketing and sales, and other substantial costs of developing new products and businesses in emerging areas of technology. We expect the entities owned by the Disposal Group will continue to incur significant losses as these businesses develop.

Unless otherwise specified, disclosures throughout Management's Discussion and Analysis of Financial Conditions, Results of Operations, and Liquidity and Capital Resources, reflect continuing operations only. See Note 3—Discontinued Operations in the Notes to Unaudited Consolidated Financial Statements included in Item 1, Part I, Financial Statements (Unaudited) of this Quarterly Report on Form 10-Q for further information.

Executive Commentary
 
This executive commentary is intended to provide investors with a view of our business through the eyes of our management. As an executive commentary, it necessarily focuses on selected aspects of our business. This executive commentary is intended as a supplement to, but not a substitute for, the more detailed discussion of our business included elsewhere herein. Investors are cautioned to read our entire "Management's Discussion and Analysis of Financial Condition and Results of Operations," as well as our interim and audited financial statements, and the discussion of our business and risk factors and other information included elsewhere or incorporated in this report. This executive commentary includes forward-looking statements, and investors are cautioned to read "Special Cautionary Note Regarding Forward-Looking Statements."

Revenue increased 94.3% in Q1 2021 compared to the same period in 2020. This increase was primarily due to increased retail product sales resulting from a 66% increase in customer orders and a 17% increase in average order size driven by a continued product mix shift into core home furnishings categories. This increased order activity was largely driven by new customer growth and strong repeat customer behavior, both influenced by our marketing efforts and a consumer migration toward online shopping. As noted below, this customer migration was significantly accelerated due to the COVID-19 pandemic, which caused our retail product sales to accelerate beginning in the second half of March 2020 and continuing through March 2021. While we have observed this recent acceleration of new customer acquisition and demand for our products and resulting sales, we cannot estimate the impact that the COVID-19 pandemic or its subsiding will have on our business in the future due to the unpredictable nature of the ultimate scope and duration of the pandemic.

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Gross profit increased 106.9% in Q1 2021 compared to the same period in 2020 primarily due to an increase in retail product sales and an increase in gross margin. Gross margin increased to 23.3% for the three months ended March 31, 2021, compared to 21.9% for the same period in 2020, primarily due to continued mix into our core home furnishing categories and reduced promotional discounting as we balanced spend to support new customer acquisition efforts, partially offset by elevated carrier costs due to COVID-19 surcharges.

Sales and marketing expenses as a percentage of revenue increased from 10.7% in Q1 2020 to 11.1% in Q1 2021, primarily due to increased spending on paid listing advertisements and keywords to support our customer acquisition strategy, partially offset by gained leverage in staff-related costs.

Technology expenses totaled $30.5 million for the three months ended March 31, 2021, a $3.2 million increase compared to the three months ended March 31, 2020, primarily due to staff-related costs to support strategic initiatives and increased cloud adoption.

General and administrative expenses decreased $1.0 million for the three months ended March 31, 2021 compared to the three months ended March 31, 2020, primarily driven by a $2.0 million reduction in consulting expenses and a reduction in staff-related costs, partially offset by a $2.5 million legal settlement realized in 2020.

Our consolidated cash and cash equivalents balance increased from $495.4 million as of December 31, 2020, to $534.8 million as of March 31, 2021.

Additional commentary related to COVID-19

Overstock has continued to respond to the challenges and opportunities created by the COVID-19 pandemic. We have seen a substantial year-over-year increase in our website traffic, number of new customers, and customer demand, particularly in our key home furnishings categories. Our online-only platform and partner network with thousands of fulfillment centers have enabled us to meet this increase in demand. Our three warehouses have remained operational based on our sustained implementation of sound safety measures, including staggered shifts and social distancing. We have hired in key areas throughout the Company to support our current and expected growth. There are continued challenges created by the increased volume throughout the supply chain in factory production capacity, inbound freight delays, as well as carrier delivery constraints and fulfillment performance from some suppliers. We have evaluated and implemented a phased re-entry plan for our offices; most of our corporate employees continue to work from home without incident. We cannot predict how the COVID-19 pandemic or the ongoing development and rollout of vaccinations will unfold in the coming months. Nevertheless, the challenges arising from the pandemic have not adversely affected our liquidity, revenues, or capacity to service our debt, nor have these conditions required us to reduce our capital expenditures.


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Results of Operations
 
Comparisons of Three Months Ended March 31, 2021 to Three Months Ended March 31, 2020.

Net revenue, cost of goods sold, gross profit and gross margin
 
The following table reflects our net revenue, cost of goods sold, and gross profit for the three months ended March 31, 2021 and 2020 (in thousands):
  Three months ended
March 31,
2021 2020
Net revenue $ 659,861  $ 339,598 
Cost of goods sold
Product costs and other cost of goods sold 479,182  249,605 
Fulfillment and related costs 27,155  15,787 
Total cost of goods sold 506,337  265,392 
Gross profit $ 153,524  $ 74,206 
Year-over-year percentage growth
Revenue, net 94.3  %
Gross profit 106.9  %
Percent of total revenue, net
Cost of goods sold
Product costs and other cost of goods sold 72.6  % 73.5  %
Fulfillment and related costs 4.1  % 4.6  %
Total cost of goods sold 76.7  % 78.1  %
Gross margin 23.3  % 21.9  %

The 94.3% increase in net revenue for the three months ended March 31, 2021, as compared to the same period in 2020, was primarily due to increased retail product sales resulting from a 66% increase in customer orders and a 17% increase in average order size driven by a continued product mix shift into core home furnishings categories. This increased order activity was largely driven by new customer growth and strong repeat customer behavior, both influenced by our marketing efforts and a consumer migration toward online shopping. While we have observed this recent acceleration of new customer acquisition and demand for our products and resulting sales, we cannot estimate the impact that the COVID-19 pandemic or its subsiding will have on our business in the future due to the unpredictable nature of the ultimate scope and duration of the pandemic.

International net revenues were less than 2% of total net revenues for each of the three months ended March 31, 2021 and 2020.

Change in estimate of average transit times (days)
 
Our revenue related to merchandise sales is recognized upon delivery to our customers. As we ship high volumes of packages through multiple carriers, it is not practical for us to track the actual delivery date of each shipment. Therefore, we use estimates to determine which shipments are delivered and, therefore, recognized as revenue at the end of the period. Our delivery date estimates are based on average shipping transit times. We review and update our estimates on a quarterly basis based on our actual transit time experience. However, actual shipping times may differ from our estimates, which can be further impacted by uncertainty, volatility, and any disruption to our carriers caused by the COVID-19 pandemic.
 
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The following table shows the effect that hypothetical changes in the estimate of average shipping transit times would have had on the reported amount of revenue and income before income taxes for the three months ended March 31, 2021 (in thousands):
  Three months ended
March 31, 2021
Change in the Estimate of Average Transit Times (Days) Increase (Decrease)
Revenue
Increase (Decrease)
 Income Before Income Taxes
2 $ (19,118) $ (3,692)
1 $ (9,278) $ (1,780)
As reported  As reported As reported
-1 $ 20,034  $ 3,951 
-2 $ 32,380  $ 6,373 
 
Our overall gross margins fluctuate based on changes in supplier cost and/or sales price, including competitive pricing; inventory management decisions; sales coupons and promotions; product mix of sales; and operational and fulfillment costs. Fulfillment costs include all warehousing costs, including fixed overhead and variable handling costs (excluding packaging costs), as well as merchant processing fees associated with customer payments made by credit cards and other payment methods and other variable fees, and customer service costs, all of which we include as costs in calculating gross margin. We believe that some companies in our industry, including some of our competitors, account for fulfillment costs within operating expenses, and therefore exclude fulfillment costs from gross margin. As a result, our gross margin may not be directly comparable to others in our industry.

Fulfillment costs as a percentage of sales may vary due to several factors, such as our ability to manage costs at our warehouses, significant changes in the number of units received and fulfilled, the extent to which we use third-party fulfillment services and warehouses, and our ability to effectively manage customer service costs and merchant fees. Fulfillment and related costs decreased slightly as a percentage of revenue during the three months ended March 31, 2021 as compared to the same period in 2020.
    
Gross margins for the past five quarterly periods and fiscal year ending 2020 were:
  Q1 2020 Q2 2020 Q3 2020 Q4 2020 FY 2020 Q1 2021
Gross margin 21.9  % 23.2  % 23.5  % 22.5  % 22.9  % 23.3  %

Gross profit for the three months ended March 31, 2021 increased 106.9% compared to the same period in 2020, primarily due to an increase in retail product sales and an increase in gross margin. Retail gross margin increased to 23.3% for the three months ended March 31, 2021, compared to 21.9% for the same period in 2020, primarily due to continued mix into our core home furnishing categories and reduced promotional discounting as we balanced spend to support new customer acquisition efforts, partially offset by elevated carrier costs due to COVID-19 surcharges.

Operating expenses
 
Sales and marketing expenses

We use a variety of methods to target our consumer audience, including online campaigns, such as advertising through text ads, product listing ads, display ads, native ads, affiliate marketing programs, e-mail, direct mail, video ads, and social media campaigns. We also do brand advertising through television, radio, print ads, and event sponsorships.

Costs associated with our discounted shipping and other promotions, such as coupons, are not included in sales and marketing expense. Rather, they are accounted for as a reduction in revenue as they reduce the amount of consideration we expect to receive in exchange for goods or services and therefore affect net revenues and gross margin. We consider discounted shipping and other promotions, such as our policy for free shipping on orders, as an effective marketing tool.

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The following table reflects our sales and marketing expenses for the three months ended March 31, 2021 and 2020 (in thousands):
  Three months ended
March 31,
  2021 2020
Sales and marketing expenses $ 73,538  $ 36,345 
Advertising expense included in sales and marketing expenses $ 70,013  $ 32,536 
Year-over-year percentage growth
Sales and marketing expenses 102.3  %
Advertising expense included in sales and marketing expenses 115.2  %
Percentage of net revenues
Sales and marketing expenses 11.1  % 10.7  %
Advertising expense included in sales and marketing expenses 10.6  % 9.6  %
 
The 40 basis point increase in sales and marketing expenses as a percent of net revenues for the three months ended March 31, 2021, as compared to the same period in 2020, was primarily due to increased spending on paid listing advertisements and keywords to support our customer acquisition strategy, partially offset by gained leverage in staff-related costs.

Technology expenses
 
We seek to deploy our capital resources efficiently in technology, including web services, customer support solutions, website search, expansion of new and existing product categories, and in technology to enhance the customer experience, including using machine learning, improve our process efficiency, modernize and expand our systems, and support and expand our logistics infrastructure. We expect to continue to incur technology expenses to support these initiatives and these expenditures may continue to be material.

The frequency and variety of cyberattacks on our Website, our corporate systems, and on third parties we use to support our technology continues to increase. The impact of such attacks, their costs, and the costs we incur to protect ourselves against future attacks have not been material to date. However, we consider the risk introduced by cyberattacks to be serious and will continue to incur costs related to efforts to protect ourselves against them.

The following table reflects our technology expenses for the three months ended March 31, 2021 and 2020 (in thousands):
  Three months ended
March 31,
  2021 2020
Technology expenses $ 30,523  $ 27,281 
Year-over-year percentage growth
Technology expenses 11.9  %
Technology expenses as a percent of net revenues 4.6  % 8.0  %

The $3.2 million increase in technology expenses for the three months ended March 31, 2021, as compared to the same period in 2020, was primarily due to staff-related costs to support strategic initiatives and increased cloud adoption.

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General and administrative expenses
 
The following table reflects our general and administrative expenses for the three months ended March 31, 2021 and 2020 (in thousands):
  Three months ended
March 31,
  2021 2020
General and administrative expenses $ 22,871  $ 23,885 
Year-over-year percentage growth
General and administrative expenses (4.2) %
General and administrative expenses as a percent of net revenues 3.5  % 7.0  %

The $1.0 million decrease in general & administrative expense for the three months ended March 31, 2021, as compared to the same period in 2020, was primarily driven by a $2.0 million reduction in consulting expenses and a reduction in staff-related costs, partially offset by a $2.5 million legal settlement realized in 2020.

Income taxes

Our income tax provision for interim periods is determined using an estimate of our annual effective tax rate adjusted for discrete items, if any, for relevant interim periods. We update our estimate of the annual effective tax rate each quarter and make cumulative adjustments if our estimated annual effective tax rate changes.

Our quarterly tax provision and our quarterly estimate of our annual effective tax rate are subject to significant variations due to several factors including: variability in predicting our pre-tax and taxable income as well as the mix of jurisdictions to which those items relate, relative changes in expenses or losses for which tax benefits are limited or not recognized, how we do business, fluctuations in our stock price, economic outlook, political climate, and other conditions such as the COVID-19 pandemic. In addition, changes in laws, regulations, and administrative practices will impact our rate. Our effective tax rate can be volatile based on the amount of pre-tax income. For example, the impact of discrete items on our effective tax rate is greater when pre-tax income is lower.

Our provision for income taxes for the three months ended March 31, 2021 and 2020 was $193,000 and $163,000, respectively. The effective tax rate for the three months ended March 31, 2021 and 2020 was 0.7% and (1.4)%, respectively. Our low effective tax rate is primarily attributable to the valuation allowance we maintain on our net deferred tax assets related to our U.S. operations.

Each quarter we assess the recoverability of our deferred tax assets under ASC Topic 740. We assess the available positive and negative evidence to estimate whether we will generate sufficient future taxable income to use our existing deferred tax assets. We have no carryback ability and do not have significant taxable temporary differences to recover our existing deferred tax assets, therefore we must rely on future taxable income, including tax planning strategies, to support their realizability. We have established a valuation allowance for our deferred tax assets not supported by taxable temporary differences, primarily due to uncertainty regarding our future taxable income. We have considered, among other things, the cumulative loss incurred over the three-year period ended March 31, 2021, as a significant piece of objective negative evidence. However, we have seen a reduction in our cumulative loss year over year as we generated income in the last four quarters. We utilized significant deferred tax assets in the form of federal net operating losses in the last four quarters, resulting in an overall reduction in the amount of valuation allowance recorded against our net deferred tax assets.

We have also considered the magnitude and duration of past losses and the magnitude and duration of current profitability as well as changes in the factors that drove losses in the past and those currently driving profitability. As a result of the COVID-19 pandemic and resulting state and local government mandates of home confinement and closure of many brick-and-mortar stores, we have seen strong trends to online sales as consumers migrate to online shopping. We saw our Retail product sales accelerate beginning in the second half of March 2020 and continuing through March 2021, returning the Retail segment to profitability after generating substantial operating losses for the years ended December 31, 2019, 2018 and 2017. The effects of the COVID-19 pandemic on our business make estimates of future income more challenging due to the unpredictable nature of the ultimate scope and duration of the pandemic. We continue to monitor, evaluate, and manage our operating plans and forecasts in light of the most recent developments driven by the COVID-19 pandemic.
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We intend to continue maintaining a valuation allowance on our net deferred tax assets until there is sufficient evidence to support the reversal of all or some portion of these allowances. The amount of the deferred tax asset considered realizable could be adjusted if objective negative evidence in the form of cumulative losses is no longer present and additional weight may be given to our more recent operating results, utilization of net operating losses, and subjective evidence such as long-term projections for growth. To the extent that we remain profitable for the foreseeable future, the full or partial release of the valuation allowance could occur in the near term. Release of the valuation allowance would result in the recognition of certain deferred tax assets and a decrease to income tax expense for the period the release is recorded. However, the exact timing and amount of the valuation allowance release are subject to change on the basis of the level of profitability that we are able to actually achieve. We will continue to monitor the need for a valuation allowance against our remaining deferred tax assets on a quarterly basis.
    
We are subject to taxation in the United States and several state and foreign jurisdictions. Tax years beginning in 2016 are subject to examination by taxing authorities, although net operating loss and credit carryforwards from all years are subject to examinations and adjustments for at least three years following the year in which the attributes are used.
 
Liquidity and Capital Resources

Overview

We believe that our cash and cash equivalents currently on hand and expected cash flows from future operations will be sufficient to continue operations for at least the next twelve months. We continue to monitor, evaluate, and manage our operating plans, forecasts, and liquidity in light of the most recent developments driven by the COVID-19 pandemic. We proactively seek opportunities to improve the efficiency of our operations and have in the past and may in the future take steps to realize internal cost savings, including aligning our staffing needs based on our current and expected future levels of operations and process streamlining.

Current sources of liquidity
 
Our principal sources of liquidity are existing cash and cash equivalents and accounts receivables, net. At March 31, 2021, we had cash and cash equivalents of $534.8 million and accounts receivables, net of $38.5 million.

At March 31, 2021, we had $150.0 million available under our "at the market" sales program which permits us to conduct "at the market" sales of our common stock under a Sales Agreement, dated June 26, 2020, with JonesTrading and D.A. Davidson & Co.

Cash flow information is as follows (in thousands):
  Three months ended
March 31,
  2021 2020
Cash provided by (used in) - continuing:    
Operating activities $ 74,084  $ (1,647)
Investing activities (2,762) (2,737)
Financing activities (7,844) 46,337 

Operating activities - continuing operations
 
Cash received from customers generally corresponds to our net revenues as our customers primarily use credit cards to buy from us, causing our receivables from these sales transactions to settle quickly. We have payment terms with our partners that generally extend beyond the amount of time necessary to collect proceeds from our customers. As a result of increased online shopping migration from the COVID-19 pandemic, we saw our retail product sales accelerate beginning in the second half of March 2020 and continuing through March 2021, as customers turned to online shopping, which caused our cash, cash equivalents and accounts receivable balances to increase compared to prior quarter-end and also resulted in an increase in our accounts payable and unearned revenue balance as of March 31, 2021. Due to uncertainty surrounding the COVID-19 pandemic, we are unable to predict the duration such favorable conditions and its sustained impact on cash flows. We continue
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to monitor, evaluate, and manage our operating plans, forecasts, and liquidity in light of the most recent developments driven by the COVID-19 pandemic.

The $74.1 million of net cash provided by continuing operating activities during the three months ended March 31, 2021 was primarily due to income from continuing operations adjusted for non-cash items of $35.4 million and cash provided by changes in operating assets and liabilities of $38.7 million.

The $1.6 million of net cash provided by continuing operating activities during the three months ended March 31, 2020 was primarily due to loss from continuing operations adjusted for non-cash items of $3.7 million and cash provided by changes in operating assets and liabilities of $2.0 million.

Investing activities - continuing operations
 
For the three months ended March 31, 2021, investing activities resulted in a net cash outflow of $2.8 million, primarily due to $2.4 million of expenditures for property and equipment.

For the three months ended March 31, 2020, investing activities resulted in a net cash outflow of $2.7 million, primarily due to $2.6 million of expenditures for property and equipment.

Financing activities - continuing operations

For the three months ended March 31, 2021, financing activities resulted in a net cash outflow of $7.8 million primarily due to $7.3 million for payment of taxes withheld upon vesting of restricted stock.
    
For the three months ended March 31, 2020, financing activities resulted in a net cash inflow of $46.3 million primarily due to $47.5 million in proceeds from long-term debt, $2.8 million of net proceeds from the sale of common stock under our at the market offering for sales of common stock executed in late December 2019, partially offset by $1.7 million for payment of taxes withheld upon vesting of restricted stock.    

Contractual Obligations and Commitments
 
The following table summarizes our contractual obligations as of March 31, 2021 and the effect such obligations and commitments are expected to have on our liquidity and cash flow in future periods (in thousands):
Contractual Obligations Total Less than
1 year
1-3
years
3-5
years
More than 5 years
Operating leases (1) $ 18,503  $ 5,818  $ 9,594  $ 2,818  $ 273 
Loan agreements (2) 58,542  5,264  9,871  2,968  40,439 
Total contractual cash obligations $ 77,045  $ 11,082  $ 19,465  $ 5,786  $ 40,712 
 __________________________________________
(1)     — Represents the future minimum lease payments under non-cancellable operating leases. For information regarding our operating lease obligations, see Note 6—Leases, in the Notes to Unaudited Consolidated Financial Statements included in Item 1, Part I, Financial Statements (Unaudited) of this Quarterly Report on Form 10-Q.
(2)     — Represents future interest and principal payments on the financing agreements with Loan Core Capital Funding Corporation LLC. For information regarding our financing agreements, see Note 5—Borrowings, in the Notes to Unaudited Consolidated Financial Statements included in Item 1, Part I, Financial Statements (Unaudited) of this Quarterly Report on Form 10-Q.

Tax contingencies

We are involved in various tax matters, the outcomes of which are uncertain. As of March 31, 2021, accrued tax contingencies were $909,000. Changes in state, federal, and foreign tax laws may increase our tax contingencies. The timing of the resolution of income tax contingencies is highly uncertain, and the amounts ultimately paid, if any, upon resolution of issues raised by the taxing authorities may differ from the amounts accrued. It is reasonably possible that within the next 12 months we will receive additional assessments by various tax authorities. These assessments may or may not result in changes to our contingencies related to positions on prior years' tax filings.
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Off-Balance Sheet Arrangements

We do not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources that would be material to investors.

Critical Accounting Policies and Estimates
 
The preparation of our financial statements requires that we make estimates and judgments. We base these on historical experience and on other assumptions that we believe to be reasonable. There have been no material changes to our critical accounting policies and estimates as compared to the critical accounting policies and estimates described in Note 2—Accounting Policies, included in Part II, Item 8, Financial Statements and Supplementary Data, of our Annual Report on Form 10-K for the year ended December 31, 2020, except as disclosed in Note 2—Summary of Significant Accounting Policies and Supplemental Disclosures, including information about recently adopted accounting standards, see Recently adopted accounting standards, included in Item 1, Part I, Financial Statements (Unaudited), contained in the Notes to Unaudited Consolidated Financial Statements of this Quarterly Report on Form 10-Q.

Government Regulation

We are subject to a wide variety of laws, rules and regulations, some of which apply or may apply to us as a result of our retail business, and others of which apply to us for other reasons, such as our status as a publicly held company or the places in which we sell certain types or amounts of products. Our retail business is subject to general business regulations and laws, as well as regulations and laws specifically governing the Internet, e-commerce, and other services we offer. Existing and future laws and regulations may result in increasing expense and may impede our growth. Applicable and potentially applicable regulations and laws include regulations and laws regarding taxation, privacy, data protection, pricing, content, copyrights, distribution, mobile communications, electronic device certification, electronic waste, energy consumption, environmental regulation, electronic contracts and other communications, competition, consumer protection, employment, import and export matters, information reporting requirements, access to our services and facilities, the design and operation of websites, health and sanitation standards, the characteristics and quality of products and services, product labeling and unfair and deceptive trade practices.

Our efforts to expand our retail business outside of the U.S. expose us to foreign and additional U.S. laws and regulations, including but not limited to, laws and regulations relating to taxation, business licensing or certification requirements, advertising practices, online services, the use of cryptocurrency, the importation of specified or proscribed items, importation quotas, consumer protection, intellectual property rights, consumer and data protection, privacy, encryption, restrictions on pricing or discounts, and the U.S. Foreign Corrupt Practices Act and other applicable U.S. and foreign laws prohibiting corrupt payments to government officials and other third parties.
    
Government regulation - discontinued operations    

The Medici Ventures and tZERO businesses are subject to general business regulations and laws, including some of those described above, but are also affected by a number of other laws and regulations, including but not limited to, laws and regulations relating to money transmitters and money services businesses, including the requirements of the Financial Crimes Enforcement Network of the U.S. Department of Treasury ("FinCEN") and state requirements applicable to money transmission, cryptocurrencies, provisions of various securities laws and other laws and regulations governing broker-dealers, alternative trading systems and national securities exchanges, anti-money laundering requirements, know-your-customer requirements, record-keeping, reporting and capital and bonding requirements, and a variety of other matters. Blockchain and distributed ledger platforms are recent technological innovations, and the regulation of peer-to-peer digital assets and conventional securities, insofar as blockchain technologies are applied to conventional securities, is developing. In the U.S., the Medici Ventures and tZERO businesses are or may be subject to a wide variety of complex statutes and rules, most of which were implemented prior to the development of these technologies, and it is sometimes unclear whether or how various statutes or regulations apply.

In addition, tZERO Markets is an SEC-registered broker-dealer under the Exchange Act and a member of FINRA and the Securities Investor Protection Corporation and is subject to regulation, examination, investigation and disciplinary action by the SEC, FINRA and state securities regulators, as well as other governmental authorities and self-regulatory organizations with
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which it is registered or licensed or of which it becomes a member. As a result of the services which tZERO Markets provides, including servicing retail investors, a number of these legal and regulatory requirements are new to tZERO's broker-dealer subsidiaries and we expect federal and state securities regulators will require enhanced supervision, compliance and control procedures for tZERO Markets.

Furthermore, tZERO ATS, LLC operates the tZERO ATS and is, therefore, subject to Regulation ATS as well as other regulations, and partners with broker-dealers that are also subject to regulation by the SEC and FINRA and whose regulatory compliance may impact tZERO ATS, LLC. Regulation ATS establishes the regulatory framework for alternative trading systems that match buy and sell orders but are exempt from registering as a national exchange under the Securities Exchange Act of 1934. Regulation ATS subjects tZERO ATS, LLC to various rules and regulations, including, but not limited to, quarterly reporting obligations on Form ATS. The tZERO ATS facilitates the current trading of our outstanding Series A-1 preferred stock as well as TZROP. Secondary resales of our Series A-1 preferred stock and TZROP must be conducted in compliance with federal and state securities laws which may additionally impact tZERO ATS, LLC.

The joint venture that tZERO and BOX Digital announced in June 2018 is seeking regulatory approvals that would enable the parties to operate the Boston Security Token Exchange ("BSTX"), a national securities exchange facility to support trading in a type of security for which order and transaction data would be captured on a proprietary blockchain and to also support settlement of transactions in such securities on BSTX faster than T+2. BSTX will require approval from the SEC prior to beginning operations. The SEC originally published proposed rule changes relating to BSTX on October 11, 2019 which, following subsequent amendments and resubmissions, was disapproved by the SEC on December 18, 2020. BSTX resubmitted a revised set of proposed rule changes which incorporate feedback from the SEC and expand the role of blockchain technology in BSTX's operations on April 15, 2021, which is expected to be published in the federal register in early May, 2021. Were it to be approved for operation by the SEC in the future, as a national securities exchange facility, BSTX would be subject to provisions of the Exchange Act and other rules and regulations applicable to national securities exchanges that are different than those applicable to tZERO's current operations, including, but not limited to, periodic and special examinations by the SEC.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
We are exposed to market risk for the effect of interest rate changes, foreign currency fluctuations, and changes in the market values of our investments. Information relating to quantitative and qualitative disclosures about these market risks is set forth below.

Interest Rate Sensitivity

The fair value of our cash and cash equivalents (highly-liquid instruments with a remaining maturity of 90 days or less at the date of purchase) would not be significantly affected by either an increase or decrease in interest rates due mainly to the short-term nature of these instruments.

Our loan agreements carry a fixed blended annual interest rate of 4.45%. Since the Notes bear interest at a fixed rate, we have no direct financial statement risk associated with changes in interest rates.

Foreign Currency Risk

Most of our sales and operating expenses are denominated in U.S. dollars, and therefore, our total revenue and operating expenses are not currently subject to significant foreign currency risk.

Investment Risk

The fair values of our equity securities may be subject to fluctuations due to volatility of the stock market in general, investment-specific circumstances, and changes in general economic conditions. Volatile market conditions arising from the COVID-19 pandemic may result in significant changes in the value of our equity securities. At March 31, 2021, our recorded value in equity securities in public companies was $935,000, which relates to publicly traded companies, recorded at fair value, which are subject to market price volatility.

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ITEM 4. CONTROLS AND PROCEDURES
 
Disclosure Controls and Procedures

We maintain disclosure controls and procedures, as such term is defined in Rule 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). The term disclosure controls and procedures means controls and other procedures of an issuer that are designed to ensure that information required to be disclosed by the issuer in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the Commission's rules and forms.
    
Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by an issuer in the reports that it files or submits under the Exchange Act is accumulated and communicated to the issuer's management, including its principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.

Evaluation of Disclosure Controls and Procedures

We carried out an evaluation required by the Exchange Act, under the supervision and with the participation of our principal executive officer and principal financial officer, of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rule 13a-15(e) of the Exchange Act, as of the end of the period covered by this report. Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms and to provide reasonable assurance that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.

Limitations on Disclosure Controls and Procedures
    
Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives as specified above. Management does not expect, however, that our disclosure controls and procedures will prevent or detect all error and fraud. Any control system, no matter how well designed and operated, is based upon certain assumptions and can provide only reasonable, not absolute, assurance that its objectives will be met. Further, no evaluation of controls can provide absolute assurance that misstatements due to error or fraud will not occur or that all control issues and instances of fraud, if any, within the Company have been detected.

Changes in Disclosure Controls and Procedures and Internal Control Over Financial Reporting

There were no changes in either our disclosure controls and procedures or our internal control over financial reporting that occurred during the quarter ended March 31, 2021, that have materially affected, or are reasonably likely to materially affect, our disclosure controls and procedures or our internal control over financial reporting. We have not experienced any material impact to our disclosure controls and procedures or our internal controls over financial reporting despite the fact that most of our corporate employees are working remotely due to the COVID-19 pandemic. We are continually monitoring and assessing the COVID-19 situation on our internal controls to minimize the impact on their design and operating effectiveness.

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PART II. OTHER INFORMATION
 
ITEM 1. LEGAL PROCEEDINGS
 
From time to time, we are involved in, or become subject to litigation or other legal proceedings concerning consumer protection, employment, intellectual property, claims under the securities laws, and other commercial matters related to the conduct and operation of our business and the sale of products on our Website. We also prosecute lawsuits to enforce our legal rights. In connection with such litigation or other legal proceedings, we have been in the past and we may be in the future subject to significant damages, associated costs, or equitable remedies relating to the operation of our business. Such litigation could be costly and time consuming and could divert or distract our management and key personnel from our business operations. Due to the uncertainty of litigation and depending on the amount and the timing, an unfavorable resolution of some or all of such matters could materially affect our business, results of operations, financial position, or cash flows. For additional details, see the information set forth under Item 1 of Part I, Financial Statements—Note 7—Commitments and Contingencies, subheading Legal Proceedings and Contingencies, contained in the Notes to Unaudited Consolidated Financial Statements of this Quarterly Report on Form 10-Q is incorporated by reference in answer to this Item.
 
ITEM 1A. RISK FACTORS

There are no material changes from the risk factors previously disclosed in Part I - Item 1A - "Risk Factors," of our Annual Report on Form 10-K for the year ended December 31, 2020.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
 
Unregistered issuance of equity securities

None.

Issuer purchases of equity securities

None.
    
Limitations upon the payment of dividends

None.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES
 
None.
 
ITEM 4. MINE SAFETY DISCLOSURES
 
Not applicable.
 
ITEM 5. OTHER INFORMATION
 
None.

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ITEM 6. EXHIBITS

(a) Exhibit Number Exhibit Description
10.1
31.1*
31.2*
32.1**
32.2**
101 The following financial statements from the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2021 formatted in Inline XBRL: (i) Consolidated Balance Sheets, (ii) Consolidated Statements of Operations, (iii) Consolidated Statements of Comprehensive Income (Loss), (iv) Consolidated Statements of Cash Flows, (v) Consolidated Statements of Stockholders' Equity, and (vi) Notes to Consolidated Financial Statements tagged as blocks of text and including detailed tags
104 The cover page from the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2021, formatted in Inline XBRL (included as Exhibit 101)
______________________________________
    * Filed herewith.
    ** Furnished herewith.
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SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
Date: May 6, 2021 OVERSTOCK.COM, INC.
   
  /s/ ADRIANNE B. LEE
  Adrianne B. Lee
  Chief Financial Officer
(Principal Financial Officer and Principal Accounting Officer)

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