Office Depot, Inc. Rolls Out Virtual Line Queuing System for Print and Copy Services
September 23 2019 - 9:00AM
Business Wire
New, Streamlined Process Allows Small Business
Owners to Save Time by Remotely Joining Queue Line
Office Depot, Inc. (NASDAQ:ODP), a leading B2B integrated
distribution platform of business services and supplies, today
announced a virtual line queuing system in more than 600 Office
Depot and OfficeMax retail locations in Atlanta, Baltimore,
Chicago, Denver, Houston, Los Angeles, Miami and other markets,
designed to improve customer experiences by alleviating wait time
for its print and copy services.
Powered by QLess, a global leader in wait management and mobile
check-in, Office Depot and OfficeMax print and copy customers can
use the Office Depot app to see approximate wait times at nearby
stores, join a store’s queue to remotely “save” a spot in line,
receive status updates and reminders regarding their expected wait
time and request additional time or exit the line.
“It’s never been easier and more efficient for our customers to
use print and copy services,” said Kevin Moffitt, executive vice
president and chief retail officer for Office Depot, Inc. “Whether
you’re preparing signage for your store grand opening or need to
print new business cards, we know time is valuable. That’s why our
new queuing technology lets customers wait where they want and
helps our trusted print and copy advisors provide an excellent
customer experience.”
Customers looking to save time on print and copy projects can
join the line through the Office Depot app, “text to join” or by
asking an Office Depot associate for help. Additionally, those
looking to schedule a tech services appointment can now reserve a
30-minute appointment with a qualified associate to provide
consultation regarding their PC, laptop or cell phone*.
Print and copy services can help design and print everything
including copies and flyers, posters, banners, training manuals,
invitations, photos and more.
To virtually join a print and copy line today, download the
Office Depot app or visit a participating store.
*Available in select stores
About Office Depot, Inc.
Office Depot, Inc. (NASDAQ:ODP) is a leading provider of
business services and supplies, products and technology solutions
to small, medium and enterprise businesses, through a fully
integrated B2B distribution platform of approximately 1,300 stores,
online presence, and dedicated sales professionals and technicians.
Through its banner brands Office Depot®, OfficeMax®, CompuCom® and
Grand&Toy®, as well as others, the Company offers its customers
the tools and resources they need to focus on their passion of
starting, growing and running their business. For more information,
visit news.officedepot.com and follow @officedepot on Facebook,
Twitter and Instagram.
Office Depot is a trademark of The Office Club, Inc. OfficeMax
is a trademark of OMX, Inc. CompuCom is a trademark of CompuCom
Systems, Inc. Grand&Toy is a trademark of Grand & Toy, LLC
in Canada. ©2019 Office Depot, Inc. All rights reserved. Any other
product or company names mentioned herein are the trademarks of
their respective owners.
About QLess, Inc.
The QLess mission is to eliminate waiting in line. The QLess
platform eliminates lines and waiting room waits across thousands
of locations by letting people join a mobile line from their phone,
roam freely while they wait and get notified as their turn
approaches, reducing no-shows by up to 60%, increasing upsells and
profits by 10% to 50%, and boosting staff productivity and customer
satisfaction from 10% to 114%. To date, QLess has saved 150 million
users thousands of years of waiting in line. Visit www.qless.com to
learn more. To learn how to avoid waiting in line everywhere,
follow @qless on Facebook, Twitter and Instagram.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20190923005056/en/
Sarah England
Office Depot, Inc.
561-438-1448 Sarah.England@officedepot.com
Danny Jovic
Office Depot, Inc.
561-438-1594 Danny.Jovic@officedepot.com
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