NICE Wins Technical Development Award at 2020 Symphony Hackathon for Integration with its Cloud-Based Messaging & Collaborati...
January 12 2021 - 6:30AM
Business Wire
NICE demonstrated its Trading Recording
solution’s ability to capture and archive Symphony voice and chat
conversations, and retrieve and play back these communications
NICE (Nasdaq: NICE) today announced that it has received
the ‘Most Cutting-Edge Technical Development’ Award at the Symphony
Innovate 2020 Hackathon London. NICE was recognized for taking the
important first step to fully integrate its market-leading NTR
compliance recording solution with Symphony, a cloud-based
messaging and collaboration platform used by many of the world’s
leading financial services organizations.
The Symphony Innovate Hackathon was established to spur
development of unique and innovative solutions that help financial
services firms optimize the way they work. Hackathon teams are
judged according to their degree of innovation and the potential
commercial impact of their projects. Through its integration, NICE
successfully demonstrated NTR’s ability to capture and archive
Symphony voice and chat conversations, and associated metadata, and
search for, retrieve and play back these communications.
Chris Wooten, Executive Vice President, NICE,
stated, “We’re thrilled to have been recognized for our
cutting-edge technology development with Symphony. As financial
services organizations accelerate their digital transformation and
adopt new communication modalities in growing numbers, they need to
continue to be mindful of MiFID II, Dodd-Frank and other
regulations that require all types of communications to be recorded
for regulatory compliance. This proof of concept is an important
first step forward to extending our popular NTR compliance
recording solution to Symphony users.”
Olivier Poupeney, Director of Developer Relations,
Symphony, explained, “Hackathons continue to be an integral
component to the development of vital and ingenious workflow
automations and apps on Symphony. Hackathons encourage and breed
innovation, as shown through NICE’s development of their NTR
integration. It is creations such as this that will help drive the
evolution of regulatory compliance-based integrations.
Congratulations to NICE and their expert execution to develop
NTR.”
Winning entries from the Symphony Innovate Hackathon London and
other virtual Symphony Hackathons will advance to the Symphony
Olympics which will be hosted by Symphony in 2021. This will see
winners from all around the globe compete against each other.
Offered as an on-premise or cloud solution, the NICE Trading
Recording System (NTR) is an all-in-one compliance-focused trade
conversation recording platform used by most of the world’s leading
banks and investment firms for capturing and archiving trade
conversations from turrets, desk phones, and mobile phones, as well
as voice, video, chat and screen sharing from unified
communications platforms.
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20210112005499/en/
Corporate Media Contact Cindy Morgan-Olson, +1 646 408
5896, ET, Cindy.morgan-olson@niceactimize.com
Investors Marty Cohen, +1 551 256 5354, ET,
ir@nice.com
Yisca Erez +972 9 775 3798, CET, ir@nice.com
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