NICE Investigate will support more than 3,600
officers and digitally transform processes around the collection,
analysis and sharing of digital evidence, saving both time and
money
NICE (Nasdaq: NICE) today announced that Lancashire
Constabulary has chosen to deploy its cloud-based NICE Investigate
Digital Evidence Management solution (DEMS). Lancashire
Constabulary will roll out NICE Investigate to more than 3,600
officers, in partnership with the Crown Prosecution Services (CPS),
to digitally transform processes around the collection, analysis
and sharing of digital evidence, ultimately enabling it to
investigate and prosecute cases faster and more efficiently.
Carl Drinkwater, a Project Manager with the James Harvard
Consultancy assigned to the DEMS project on behalf of
Lancashire Constabulary, stated, “As part of a business-change
approach to transforming how digital evidence is managed,
Lancashire Constabulary undertook an exhaustive end-to-end exercise
of mapping out the journey of digital evidence from its front-line
officers to investigators to the CPS for different types of
offenses, such as domestic violence, assault, theft and so on. This
gave us a clear understanding of where there were inefficiencies
and opportunities to use NICE Investigate to save time, money and
speed up investigations. Ultimately, NICE Investigate is going to
improve outcomes for Lancashire Constabulary, the CPS and the
communities they serve.”
According to Drinkwater, process improvements equate to cost
savings as well. Investigators currently spend the majority of
their workday manually copying CCTV and body-worn video used in
investigations onto CDs, which then need to be physically labeled,
categorized and shelved. With NICE Investigate this process will be
completely automated as video is automatically pulled into digital
case folders. “We expect a 70 percent cost-savings from this
process change alone,” said Drinkwater. “Additionally, because
evidence will be stored digitally in the cloud, we also anticipate
a 75 percent reduction in the cost of physical media.”
Chris Wooten, Executive Vice President, NICE, stated,
“Lancashire Constabulary’s business-change approach to digital
transformation is a direction that all police forces should
emulate. By focusing on specific process improvements that can be
achieved through digital transformation, forces can achieve
substantial, tangible outcomes.”
Leading up to its force-wide rollout of the full version of NICE
Investigate anticipated for later this year, Lancashire
Constabulary will continue to rely on NICE Investigate Xpress.
Lancashire deployed NICE Investigate Xpress earlier this year at
the start of the pandemic, to help keep officers safe from
COVID-19. Offered free to police forces through 2020, NICE
Investigate Xpress transforms processes around collecting,
analyzing and sharing digital evidence, that would ordinarily
require in-person contact or physical touch.
“The support from NICE during the pandemic has been invaluable,”
said Drinkwater. “NICE Investigate Xpress has helped us put
safeguards in place to better protect officers, force staff and CPS
stakeholders by removing the physical touch from digital evidence.
Lancashire has been able to share all needed case evidence
digitally, securely and remotely.”
NICE Investigate is a one-stop solution for transforming manual
processes around the collection, management, analysis and sharing
of all types of digital evidence. NICE Investigate is currently
being used by 15 police forces in the U.K., additional police
departments in the U.S., and more than 50,000 investigators and
police officers around the world. NICE is also offering a version
of its cloud-based NICE Investigate, NICE Investigate Xpress, to
police forces free-of-charge for the duration of 2020, typically
deployed in less than 48 hours.
To learn more about the NICE Investigate Digital Evidence
Management solution and NICE Investigate Xpress:
- Visit the NICE website by clicking here.
- Email PSInfo@NICE.com for more information.
About Lancashire Constabulary Founded in 1839, Lancashire
Constabulary is a UK police force covering a county spanning 1,189
square miles. It is split into three divisions, West, South and
East, with its Headquarters based in Hutton, Preston. Serving a
population of nearly 1.5 million are 2,900 Police Officers and
2,500 Police staff – of which 290 are PCSOs and 460 Special
Constabulary Officers, Police Cadets and community volunteers.
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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Corporate Media Contact Christopher Irwin-Dudek, +1 201
561 4442, chris.irwin-dudek@nice.com, ET
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Yisca Erez +972 9 775 3798, CET, ir@nice.com
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