NICE Robotic Process Automation and NEVA Named Leader in Intelligent Automation by Leading Analyst Firm
September 26 2019 - 6:30AM
Business Wire
NICE recognized for innovation and successful
global implementations
NICE (Nasdaq: NICE) today announced that it has been
recognized as a Leader in Avasant's "Intelligent Automation Tools
RadarView 2019" report. Avasant noted NICE's consistent innovation
and cutting-edge capabilities for its Robotic Process Automation
and NICE Employee Virtual Attendant (NEVA) (attended automation)
offerings. For more information about NICE’s rating, please click
here.
The report points out NICE's focus on driving full
digitalization to both front and back-office processes through
partnerships and organic research and development. NEVA, the
world's first virtual attendant focused on employees, was launched
by NICE in 2018. NICE recently expanded NEVA's capabilities as well
as those of its unattended robots by infusing them with AI to
enable the processing of unstructured data.
The report credited NICE for successfully implementing projects
with customers around the world including The Results Companies,
Asurion and TIM. Other projects noted for delivering positive
results include a top Italian financial services group, a public
sector organization, a global retailer and a telco provider.
Reducing handling time from 90 seconds to just 15 seconds, lowering
turnaround time by 82 percent and savings of 4000 man-hours are
just some of the results delivered.
"Marrying the human capacity for judgement with robotic
precision is our vision for tomorrow's workforce," said Barry
Cooper, President, NICE Enterprise Group. "We are delighted to
be recognized as a Leader in Intelligent Automation by Avasant. We
see this recognition as a testament to our proven track record of
successes around the world and of our emphasis on innovation which
allows our customers to focus on their core business."
About NICE NICE (Nasdaq: NICE) is the world’s leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com.
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Cooper, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the Company). In some cases, such forward-looking
statements can be identified by terms such as believe, expect, may,
will, intend, project, plan, estimate or similar words.
Forward-looking statements are subject to a number of risks and
uncertainties that could cause the actual results or performance of
the Company to differ materially from those described herein,
including but not limited to the impact of the global economic
environment on the Company’s customer base (particularly financial
services firms) potentially impacting our business and financial
condition; competition; changes in technology and market
requirements; decline in demand for the Company's products;
inability to timely develop and introduce new technologies,
products and applications; difficulties or delays in absorbing and
integrating acquired operations, products, technologies and
personnel; loss of market share; an inability to maintain certain
marketing and distribution arrangements; and the effect of newly
enacted or modified laws, regulation or standards on the Company
and our products. For a more detailed description of the risk
factors and uncertainties affecting the company, refer to the
Company's reports filed from time to time with the Securities and
Exchange Commission, including the Company’s Annual Report on Form
20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20190926005357/en/
Corporate Media Christopher Irwin-Dudek,
201-561-4442 chris.irwin-dudek@nice.com
Investors Marty Cohen, +1 551 256 5354, ET
ir@nice.com
Yisca Erez +972 9 775 3798, CET ir@nice.com
NICE (NASDAQ:NICE)
Historical Stock Chart
From Mar 2024 to Apr 2024
NICE (NASDAQ:NICE)
Historical Stock Chart
From Apr 2023 to Apr 2024