Liberty Global Enhances Customer Broadband Experience With Plume’s Smart Home Services
February 11 2020 - 04:07AM
Business Wire
Liberty Global plc (“Liberty Global” or the “Company”) (NASDAQ:
LBTYA, LBTYB and LBTYK) today announced it has expanded its
relationship with Plume to give consumers more control over devices
connected to their home network.
Liberty Global will roll out Smart Home Services from Plume
across its footprint this year. A first selection of these services
were made available to Virgin Media customers last year and as a
result of a new deal, all Liberty Global customers will be able to
benefit from intelligent WiFi in all gateways to set controls
around online access for guests and children, pause internet use on
specific devices and monitor broadband performance remotely. The
new features will be integrated into the Connect App, available
free of charge to all customers across the UK, the Netherlands,
Switzerland, Ireland and Poland.
The innovative new features build on Liberty Global’s speed
leadership as it continues to roll out gigabit speed services
across its footprint. In the UK, this includes Virgin Media’s
commitment to rolling out gigabit services to its entire network of
15 million homes before the end of next year.
The deal also means that Liberty Global markets will start
rolling out next generation Mesh WiFi Boosters; called the WiFi
Pods. The Pods have been trialled by Virgin Media customers in the
UK and other European countries. The Pods extend WiFi throughout
the home increasing speed, reliability and coverage by adapting to
the environment it operates in. This is made possible by Plume
Adaptive WiFi™ which optimises and tailors broadband connections
according to the customer and their individual habits, which in
turn is enabled by open-source software OpenSync™.
Enrique Rodriguez, Chief Technology Officer, Liberty Global,
comments: “Combining Plume with Liberty Global’s gigabit network
capabilities releases the full potential of broadband speeds and
spreads them throughout the home, adapting to the unique
environment each connection operates in. The expanded partnership
with Plume builds on our commitment to creating the next-generation
of broadband by working with partners to enhance our network
capability and go beyond speed-leadership. This strongly positions
Liberty Global to offer a highly reliable internet residential
services in the home that enables smart homes, online gaming and
wide variety of use cases which rely on wireless connectivity.”
“We are thrilled to strengthen our partnership with Liberty
Global beyond intelligent WiFi by introducing Plume’s Smart Home
Services across Liberty Global’s total footprint,” adds Fahri
Diner, CEO and co-founder at Plume. “Coupled with OpenSync, this
initiative will give Liberty Global unprecedented flexibility, time
to market advantage, sophisticated back office tools, intelligence,
and deep insight to deliver their customers the best experience
possible.”
ABOUT LIBERTY GLOBAL
Liberty Global (NASDAQ: LBTYA, LBTYB and LBTYK) is one of the
world’s leading converged video, broadband and communications
companies, with operations in six European countries under the
consumer brands Virgin Media, Telenet and UPC. We invest in the
infrastructure and digital platforms that empower our customers to
make the most of the digital revolution. Our substantial scale and
commitment to innovation enable us to develop market-leading
products delivered through next-generation networks that connect 11
million customers subscribing to 25 million TV, broadband internet
and telephony services. We also serve 6 million mobile subscribers
and offer WiFi service through millions of access points across our
footprint.
In addition, Liberty Global owns 50% of VodafoneZiggo, a joint
venture in the Netherlands with 4 million customers subscribing to
10 million fixed-line and 5 million mobile services, as well as
significant investments in ITV, All3Media, ITI Neovision,
LionsGate, the Formula E racing series and several regional sports
networks.
ABOUT Plume®
Plume is the creator of the world's first Smart Home Services
Platform. As the only open and hardware-independent solution, Plume
enables the curation and delivery of new services rapidly and at
massive scale. The Plume service bundle which includes Plume
Adaptive WiFi™, HomePass®, and AI Security™ is managed by the Plume
Cloud, a data- and AI-driven cloud controller currently running the
largest software-defined network in the world. Plume leverages
OpenSync™, an open-source framework which integrates into a broad
set of silicon & platform SDKs for connection to the Plume
Cloud. Plume’s smart home service and back-end product suites are
proven to help communications service providers around the globe
deliver on the promise of fast and reliable internet throughout the
home, while increasing ARPU, improving NPS, and reducing call-in
rates, truck rolls, and subscriber churn.
Visit www.plume.com, www.platform.plume.com, and
www.opensync.io.
Plume, Powered by Plume, Plume Adaptive WiFi, AI Security,
SuperPod, HomePass, and OpenSync are either trademarks, or
registered trademarks of Plume Design, Inc.
For more information, please visit www.libertyglobal.com.
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Matt Beake +44 20 8483 6428
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