ININ Interactive Intelligence Grp., Inc.

Interactive Intelligence (Nasdaq: ININ), a global developer of business communications solutions, has opened a regional office in Denver to better support its growing number of customers migrating to voice over IP (VoIP). Since its founding in 1994, Interactive Intelligence has specialized in developing high-end IP-based telecommunications applications for mid-size and large contact centers and enterprises. �With new IP sales now comprising more than 50 percent of total business phone lines sold in the U.S., we think it�s critical that our Denver-area customers and partners have local sales and support resources to make the most of what is now a mainstream telecommunications technology,� said Interactive Intelligence president and CEO, Dr. Donald E. Brown. �The vast number of Colorado-based businesses with branch offices and distributed sites make local employers, such as financial services and biotech companies, ideal candidates for the significant cost savings associated with VoIP�s remote support capabilities,� added Brown. �In addition, the metro Denver area has a unique geographic location that provides real-time connections to six of seven continents in one business day. This makes VoIP an equally great fit for the many outsourcing and multinational companies located here.� As a U.S.-based global company, Interactive Intelligence has been serving Colorado businesses since it released its first software product in 1997. Today it counts dozens of area businesses among its 3,000-plus customer base, including Education Sales Management, Chatham Financial, Compassion International, Copper Mountain Resorts, Media News Group, Rocky Mountain Clothing Company, and many others. Interactive Intelligence offers these businesses an �all-in-one� VoIP-based software suite designed to deliver contact center automation, enterprise IP telephony and messaging capabilities minus the cost and complexity introduced by product portfolio vendors. �We selected the Interactive Intelligence software because, unlike traditional VoIP systems, it gave us a truly open, single-platform architecture with dozens of applications, all of which have helped us increase stability, scalability, and operational efficiencies, while reducing costs,� said Shane Quint, vice president of information technology for Education Sales Management, a Denver-based contact center serving education institutions such as Sylvan Learning Centers and DeVry University. �The new Interactive Intelligence Denver office gives us even greater access to the company�s development experts so we can further maximize the already unprecedented flexibility of this software.� The new 6,000 square-foot Interactive Intelligence office is located in the Denver Technology Center at 5613 DTC Parkway, Suite 500, Greenwood Village, CO 80111. The office will be staffed by sales, marketing and development personnel. The opening will be made official Thursday, Jan. 17 during an Interactive Intelligence Open House from 8 a.m. to 6 p.m. The Open House will include rotating 20-minute presentations offering tips for successfully deploying IP communications solutions. Interactive Intelligence customers and partners will be in attendance. The event is also open to CIO�s, CTO�s, call center managers, and other Denver-area business executives interested in learning more about the benefits of the latest innovations in VoIP products and services. To register for this event, visit http://www.interactive-intelligence.com/denver/. For general questions, call 317.872.3000, ext 3. About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 3,000 customers worldwide. Interactive Intelligence is among the top 500 global software and services suppliers, and is ranked among the top 200 North American networking vendors. The company employs more than 550 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: http://www.inin.com. This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.