Interactive Intelligence Acquires Alliance Systems Professional Services Division
April 23 2007 - 1:17PM
Business Wire
Interactive Intelligence Inc. (Nasdaq:ININ), a global developer of
unified communications software, and Alliance Systems Ltd., a
global provider of server and storage solutions, have entered into
a definitive Asset Purchase Agreement. Under the terms of the
agreement, Interactive Intelligence has acquired the professional
services group of Alliance Systems, which is focused on licensing,
implementing and supporting Interactive Intelligence contact center
automation and enterprise IP telephony software solutions. The
acquisition will enable Interactive Intelligence to immediately
expand its professional services organization in an effort to more
effectively support its largest direct customers, many with
thousands of users across global sites. Fourteen Alliance personnel
have joined the Interactive Intelligence team who, along with a
channel of about 250 value-added resellers, help support the
company�s more than 2,500 global customers. �This acquisition will
help us continue our initiative to aggressively expand into the
high-end contact center and enterprise markets by giving our
largest customers access to an even broader pool of qualified and
experienced professional services personnel, including access to
increased on-site managed resources,� said Interactive Intelligence
founder and CEO, Dr. Donald E. Brown. �We�re fortunate to be able
to immediately add a competent, experienced, well-trained group of
people, and look forward to giving the Alliance professional
services team even greater career opportunities by working for a
company whose business is the development and licensing of software
on which they are already certified. �This acquisition does not
represent a departure from our core strategy of cultivating a
strong reseller channel, but does enable us to better compete for
larger opportunities where the customer requires a direct
relationship, or where our partner channel requires augmented
services,� Brown added. For Alliance, the acquisition will enable
the company to focus on its core business of server design,
manufacturing, support and distribution. �Our core server and
infrastructure business has been growing very rapidly and we wanted
to focus our resources on increasing our manufacturing capacity,
engineering resources and our global logistics and support
business,� said Alliance CEO, Jonathan Shapiro. Alliance has
partnered with Interactive Intelligence since 1997 to provide
high-performance, reliable and energy-efficient pre-certified
servers for the company�s unified communications software suite,
which was designed to eliminate the cost and complexity introduced
by individual point products. Alliance and Interactive Intelligence
will continue to work closely to provide joint customers with the
highest quality server-based unified communications solutions
available. About Alliance Alliance Systems is a leading provider of
server and storage solutions targeting the Communications,
Enterprise, and Military markets. Founded in 1992, Alliance
provides computer infrastructure that supports wireless, VoIP,
contact center, security, and video enterprise communications
solutions. Alliance�s unique, open architecture, server designs
include rack-mount, blade, and ruggedized form factors. These
solutions feature high performance, superior reliability, and
energy efficiency, which enable its customers to rapidly deploy
Internet and communications applications worldwide. Additionally,
Alliance provides an extensive range of value-added services
including design and engineering, manufacturing, logistics, and
support. Alliance's solutions are sold to OEMs, resellers and
service providers worldwide. The company's customer base exceeds
1,200 entities in 70 countries. Alliance Systems' head office is
located in Plano, Texas, USA with European Headquarters in Bad
Homburg, Germany and logistics locations in The Netherlands, South
Africa, Germany, and the Philippines. For more information, visit
http://www.alliancesystems.com. About Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq:ININ) is a global provider of
business communications software and services for contact center
automation and enterprise IP telephony. The company was founded in
1994 and has more than 2,500 customers worldwide. Recent awards
include the 2006 Network World 200, CRM Magazine�s 2006 Rising Star
Excellence Award, Network Computing Magazine�s 2006 Well-Connected
Award, and Software Magazine�s 2006 Top 500 Global Software and
Services Companies. Interactive Intelligence employs approximately
525 people and is headquartered in Indianapolis, Indiana. The
company has five global corporate offices, with additional sales
offices throughout North America, Europe and Asia Pacific.
Interactive Intelligence can be reached at +1 317.872.3000 or
info@inin.com; on the Net: http://www.inin.com. This release
contains certain forward-looking statements that involve a number
of risks and uncertainties. Factors that could cause actual results
to differ materially are described in the company's SEC filings.
Interactive Intelligence Inc. is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All
other trademarks mentioned in this document are the property of
their respective owners.
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