COLUMBUS, Ohio, Feb. 6, 2019 /PRNewswire/ -- Huntington
(Nasdaq: HBAN; www.huntington.com) has again been recognized by
Greenwich Associates for excellence in the delivery of small
business banking, middle-market banking and cash management
services that help customers' businesses thrive.
Greenwich Associates awarded Huntington Small Business Banking
with two national Greenwich Excellence Awards for Cash Management
Overall Satisfaction and Cash Management Customer Service. The
business also received two Greenwich Best Brand Awards for Best
Brand – Overall and Best Brand – Cash Management.
Huntington Middle-Market Banking received five national
Greenwich Excellence Awards: Overall Satisfaction, Overall
Satisfaction with Relationship Manager, Cash Management Overall
Satisfaction, Cash Management Customer Service, and Ease of Product
Implementation. The business also received another Greenwich
Excellence Award for Cash Management Overall Satisfaction in the
Midwest region. In addition, Huntington Middle-Market Banking
received a Greenwich Best Brand Award for Best Brand – Trust.
"We believe small businesses are the life blood of our
communities, and we're committed to partnering with business
banking customers of all sizes and in all lifecycles," said
Michael Wamsganz, Huntington
Business Banking director. "From entrepreneurs looking to get a
start, to owners focused on expanding their business, to those
looking to transition their business to new owners, our colleagues
offer meaningful insights and solutions that help businesses
navigate decisions and ensure their health and well-being."
"We are honored to receive these awards from Greenwich," added Josh
Eichenhorn, Huntington Middle-Market Banking director.
"Being named the best brand for trust is especially important.
Trust is a key indicator that we're doing our job. Our Middle
Market bankers work to bring insights and value to our customers to
help them achieve their goals and create resiliency through all
economic cycles."
Huntington serves thousands of businesses throughout its
footprint and is the nation's top SBA 7(a) loan originator, by
volume, at the close of SBA fiscal year 2018. For the past decade,
since 2008, Huntington has been the largest originator, by volume,
of SBA 7(a) loans within its footprint.
"Delivering a superior customer experience in cash management
remains a key focus for us," said Steve
Rhodes, treasury management director at Huntington. "We have
dedicated advisors, specialists and service colleagues who work
alongside our clients on a day-to-day basis to anticipate and meet
their needs, deliver meaningful insights to help their business,
and provide an exemplary customer experience."
Among more than 600 banks evaluated by Greenwich Associates,
only 34 were recognized for distinctive quality in small business
banking, and 40 were recognized for distinctive quality in
middle-market banking. Twenty-two had distinctive brands for small
business banking, and 20 had distinctive brands for middle-market
banking. Greenwich Associates determined the results based on
interviews with more than 14,400 businesses nationwide with sales
of $1 million to $10 million and more than 14,000 interviews with
businesses nationwide with sales of $10
million to $500 million.
Greenwich Excellence Awards Methodology
Greenwich
Excellence Award winners were determined at a national level and in
four geographic regions: Midwest, Northeast, South and West.
To qualify for consideration for the national awards, each
winning bank had to have a minimum of 50 clients that responded to
the survey.
Greenwich Excellence Award selection is based on Top Box ratings
on Greenwich Associates 5-point evaluation scale. The banks
selected must receive a statistically significant proportion of
"Excellent" ratings relative to the overall mean (at a 95-percent
confidence level).
Greenwich Best Brand Awards Methodology
Greenwich Best
Brand Award winners were determined at a national level.
To qualify for consideration for the Trust award, each winning
bank had to have a minimum of 50 client evaluations. This award is
based on Top Box ratings on Greenwich Associates' 5-point
evaluation scale. The banks selected must receive a statistically
significant proportion of "Excellent" ratings relative to the
overall mean (at a 95-percent confidence level).
To be eligible for the Best Brand Overall and by product awards,
each winning bank had to have a minimum of 50 citations by
companies for consideration of the product being evaluated. The
banks selected must receive a statistically significant proportion
of citations by companies who use the product relative to the
overall mean (at a 95-percent
confidence level).
About Huntington
Huntington Bancshares Incorporated is
a regional bank holding company headquartered in Columbus, Ohio, with $109 billion of assets and a network of 954
branches and 1,774 ATMs across eight Midwestern states. Founded in
1866, The Huntington National Bank and its affiliates provide
consumer, small business, commercial, treasury management, wealth
management, brokerage, trust, and insurance services. Huntington
also provides auto dealer, equipment finance, national settlement
and capital market services that extend beyond its core states.
Visit huntington.com for more information.
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SOURCE Huntington