COLUMBUS, Ohio, Jan. 30, 2020 /PRNewswire/ -- For the second year
in a row, small business owners ranked Huntington Bank highest in
overall customer satisfaction in the Midwest region, according to
the J.D. Power 2019 U.S. Small Business Banking Satisfaction
Study(SM). Huntington tops the list for the third time
in the last four years and also received the highest ranking in the
region for products and fees, convenience and channel
activities.
"This recognition reaffirms our commitment to looking out for
people – in this case our small business customers," said
Andy Harmening, consumer and
business banking director at Huntington. "Our local communities
thrive because of small businesses, and our bankers and service
teams excel in serving them. Our team's passion lies in not only
helping businesses succeed, but also delivering the resources and
expertise our customers have come to expect."
The J.D. Power 2019 U.S. Small Business Banking Satisfaction
StudySM examines satisfaction among small business
banking customers with their financial institution. The study
analyzes customers' perceptions of their bank's ability to meet
their expectations, and it also highlights which banks perform well
in managing relationships with their customers and why.
"At Huntington, we're guided by our purpose to make people's
lives better, help businesses thrive and strengthen the communities
we serve," said Michael Wamsganz,
business banking director at Huntington. "We value our
relationships with business customers and the trust they place in
Huntington. This recognition will inspire us to work even harder on
their behalf."
This recognition follows the rankings published in October from
the U.S. Small Business Administration, identifying Huntington as
the nation's top SBA 7(a) loan originator, by volume, at the close
of SBA fiscal year 2019. This also marks the 11th year
in a row Huntington has been the largest originator, by volume, of
SBA 7(a) loans within its footprint.
About Huntington
Huntington Bancshares Incorporated is a regional bank holding
company headquartered in Columbus,
Ohio, with $109 billion of
assets and a network of 868 branches, including 12 Private Client
Group offices, and 1,448 ATMs across seven Midwestern states.
Founded in 1866, The Huntington National Bank and its affiliates
provide consumer, small business, commercial, treasury management,
wealth management, brokerage, trust, and insurance services.
Huntington also provides vehicle finance, equipment finance,
national settlement, and capital market services that extend beyond
its core states. Visit huntington.com for more information.
The Huntington National Bank is an Equal Housing Lender and
Member FDIC. and Huntington® are federally
registered service marks of Huntington Bancshares
Incorporated.
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SOURCE Huntington Bancshares Incorporated