DUCA Financial Services Credit Union Builds Member Relationships on Fiserv Technology
September 30 2019 - 8:30AM
Business Wire
Toronto-based credit union joins growing number
of Canadian institutions leveraging Fiserv platform to meet
evolving market demands
Fiserv, Inc. (NASDAQ: FISV), a leading global provider of
financial services technology solutions, announced today that DUCA
Financial Services Credit Union Ltd. (DUCA), based in Toronto, has
selected Fiserv for core account processing to modernize
operations, better serve members, gain efficiencies and increase
overall agility.
DUCA selected the DNA® core account processing platform from
Fiserv, which will allow the credit union to better leverage
account data in order to anticipate member needs and streamline
processes. The credit union’s transition to the new core platform
will be led by Canadian financial technology provider Celero, a
firm that enables credit unions across Canada to implement
technology solutions that accelerate their digital
transformation.
“At DUCA, our members are actually owners, which puts them at
the center of every decision we make,” said Doug Conick, president
& CEO, DUCA. “Our approach combines ‘high tech’ with ‘high
touch,’ where we use the efficiencies of technology to further
enhance close relationships with members. To that end, we needed an
intelligent, agile core platform provider that will strengthen our
ability serve members both now and in the future.”
DUCA will be well served by the innovative relational data
architecture of DNA. The DNA platform stores, manages, and connects
to information to provide a global view of member relationships,
enabling credit union staff to better understand and anticipate
individual member needs. The core system is recognized by
industry-leading analysts for this flexible, relationship driven
data model.
“Our focus is on helping credit unions like DUCA gain the
operational and relationship management advantages they need to
accelerate their growth strategies. Through our technology
integration experience and relationships with organizations like
Fiserv, we are helping drive credit unions’ digital transformation
goals forward,” said Simon Vincent, executive vice president,
banking and omnichannel solutions, Celero.
“With DNA, DUCA is investing in a technology platform that can
provide a complete view of member relationships and has the
flexibility to address members’ evolving needs,” said Rob Palin,
general manager, Canada, Fiserv. “Along with our partner, Celero,
we are committed to helping DUCA meet its aggressive implementation
timeline and growth initiatives.”
In a world that is moving faster than ever before, Fiserv helps
clients deliver solutions that are in step with the way people live
and work today – financial services at the speed of life. Learn
more at fiserv.com.
Additional Resources:
- Credit Union Solutions from Fiserv -
fisv.co/FiservCreditUnionSolutions
- DNA from Fiserv - fisv.co/DNA
About DUCA Credit Union
DUCA Financial Services Credit Union Ltd. (DUCA) was formed in
1954 and has grown from a single branch credit union in Toronto to
branches across the GTA and Central Ontario with over 70,000
members. DUCA provides comprehensive banking services to both
individuals and businesses through an innovative co-operative
nanking model. With no-fee banking, attractive mortgage and lending
rates, a profit sharing program that rewards members, and a
commitment to communities, DUCA is an excellent alternative to
traditional banking institutions. For more information visit
www.duca.com.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) aspires to move money and
information in a way that moves the world. As a global leader in
payments and financial technology, the company helps clients
achieve best-in-class results through a commitment to innovation
and excellence in areas including account processing and digital
banking solutions; card issuer processing and network services;
payments; e-commerce; merchant acquiring and processing; and the
Clover™ cloud-based point-of-sale solution. Fiserv is a member of
the S&P 500® Index and the FORTUNE® 500, and is among the
FORTUNE Magazine World’s Most Admired Companies®. Visit fiserv.com
and follow on social media for more information and the latest
company news.
About Celero
Celero is a leading provider of digital technology and
integration solutions to credit unions and financial institutions
across Canada. Clients trust Celero’s proven track record
delivering innovative banking technologies, digital and payment
solutions, cloud computing, outsourcing, IT and advisory services.
Celero offers reliability and security through its world-class
hosted banking system and data center operations. With key
partnerships across the globe, Celero also brings the scale and
extensive capabilities of multinational technology companies and
the focused expertise of fintech startups. For more information,
visit celero.ca.
FISV-G
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version on businesswire.com: https://www.businesswire.com/news/home/20190930005234/en/
Media Relations: Marcus Hardy Manager, Communications
Fiserv, Inc. 801-823-5534
Additional Contact: Ann S. Cave Director, External
Communications Fiserv, Inc. 678-325-9435 ann.cave@fiserv.com
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