EXL Achieves Leader and Star Performer Status in Everest Group PEAK Matrix® Assessment 2019 for Life and Pensions Insurance ...
February 07 2020 - 8:30AM
EXL (NASDAQ: EXLS), a leading Operations Management and Analytics
company, today announced it has achieved placement as a Leader and
Star Performer in the “Everest Group Life and Pensions (L&P)
Insurance BPO Services PEAK Matrix® Assessment 2019.” The report
cited EXL as a provider demonstrating double-digit growth in
gaining market share and the scale of its resources employed across
the L&P insurance value chain.
“EXL continues to display strong growth momentum in the L&P
insurance BPO/TPA market and is now more aggressively pushing its
digital agenda,” said Skand Bhargava, Practice Director, Everest
Group. “The company also continues to focus on delivery quality
through domain-specific training and value-add services.”
“We are excited that Everest Group placed us as a Leader and
Star Performer based on our strong growth and expanding suite of
digital solutions,” said Vikas Bhalla, Executive Vice President,
and Head of Insurance, EXL. “We are increasingly recognized as a
strategic digital transformation partner for our clients due to our
ability to support end-to-end transformation and our ability to
orchestrate domain talent with our analytics and digital
capabilities to deliver breakthrough business outcomes.”
“EXL has registered double-digit growth in the
L&P insurance BPO/TPA as a result of our focus on innovation
and driving outcomes for our clients” said Anand Logani, Senior
Vice President and Head of Life and Annuities Insurance, EXL. “We
continue to lead in the Group and Individual Life, Disability and
Voluntary Business. EXL has extensively augmented its domain
knowledge with digital and analytics capabilities in the
Underwriting, Actuarial and Claims functions.”
For its analysis, Everest Group classifies service providers
into Leaders, Major Contenders and Aspirants. Star Performer
designations are based on providers’ relative year-on-year movement
on the PEAK Matrix. The PEAK Matrix framework focuses on assessing
the market impact, vision, and capabilities of each service
provider across several key dimensions.
In its report, Everest Group noted EXL for the following
strengths:
- Strong growth momentum in the L&P insurance BPO/TPA
market
- Ability to support data-driven digitalization for decision
making
- Integrated value proposition for large scale, end-to-end client
engagements
- Enhancement of high-end capabilities in areas such as actuarial
and underwriting
- Continued investment in domain expertise through partnerships
with academic associations
- New digital functionality within its LifePRO® policy
administration platform
- A partnership approach to client service across relationship
management, process execution and transparent client
communications
EXL serves five of the top 10 L&A and over 500 insurance
clients globally. The company was also positioned as a leader in
the previous Everest Group “Life & Pensions Business Process
PEAK Matrix Assessment 2018.” To view the report, please click
here.
About EXL EXL (NASDAQ: EXLS) is a leading
operations management and analytics company that designs and
enables agile, customer-centric operating models to help clients
improve their revenue growth and profitability. Our delivery model
provides market-leading business outcomes using EXL’s proprietary
Digital EXLerator Framework™, cutting-edge analytics, digital
transformation and domain expertise. At EXL, we look deeper to help
companies improve global operations, enhance data-driven insights,
increase customer satisfaction, and manage risk and compliance. EXL
serves the insurance, healthcare, banking and financial services,
utilities, travel, transportation and logistics industries.
Headquartered in New York, New York, EXL has more than 31,000
professionals in locations throughout the United States, Europe,
Asia (primarily India and Philippines), South America, Australia
and South Africa. For more information, visit
www.exlservice.com.
Media Contact:
Michael Sherrill
Vice President Marketing
646-419-0778
michael.sherrill@exlservice.com
Investor contact:
Steven N. Barlow
Vice President Investor Relations
212-624-5913
steven.barlow@exlservice.com
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