BLOOMINGTON, Minn., Sept. 7,
2022 /PRNewswire/ -- ConvergeOne, the preeminent
services-led provider of cloud, collaboration and digital
modernization solutions, today announced that it has once again
achieved Cisco Gold Partner status. ConvergeOne has also achieved
Cisco Powered Service designations in Cisco SD-WAN, Managed
Business Communications, and Managed Unified Contact Center.
As a Cisco Gold Partner, ConvergeOne is committed to remaining
one of Cisco's most strategic partners. ConvergeOne earned this
distinction by possessing broad expertise across multiple
disciplines and demonstrating a measurably high level of customer
satisfaction in assisting customers with infrastructure and
applications cloud modernization. By delivering purpose-built
solutions, ConvergeOne helps customers manage risk and accelerate
digital transformation with modern infrastructure that is flexible,
dynamic and able to evolve with the needs of the business.
"ConvergeOne's innovation strategy centers around the needs of
our customers. With our status as a Cisco Gold Partner with Cisco
Powered Service designations, we develop the highest level of
knowledge and skills required to implement transformational
solutions that empower customers to achieve key business outcomes,"
said D. Robert Martin, President,
Field Organization, ConvergeOne. "ConvergeOne differentiates and
reimagines the future through proven, progressive and purposeful
solutions that modernize IT, enabling businesses to adapt at pace
in this rapidly changing world."
Cisco has continually awarded ConvergeOne for being a top
partner to demonstrate innovation, business growth, alignment with
Cisco's strategic priorities and commitment to Cisco. In 2021,
ConvergeOne was recognized with five awards at the Cisco Partner
Summit. Notably, ConvergeOne received the Global Award for Customer
Experience Partner of the Year for rising to market shifts and
demonstrating transformative thought leadership for customers
transitioning to subscription and XaaS pricing models.
ConvergeOne shares Cisco's customer-centric values. With
world-class Customer Success Centers (CSCs) that assist customers
24x7x365, ConvergeOne is always prepared to stand by customers and
proactively resolve their issues. ConvergeOne's focus on customer
success is further evidenced by its 2021 Net Promoter Score of 80,
a score that is nearly double the industry average (as reported by
ClearlyRated) and places ConvergeOne in the NPS "World Class"
category for the fourth consecutive year.
For more than a decade, ConvergeOne has developed deep technical
expertise across the entire Cisco portfolio, including Cloud
Customer Experience, Cybersecurity, Data Center, Enterprise
Networking, and Unified Communications. ConvergeOne is one of a
very select group of partners that has proven its dedication to
Cisco by achieving the highest level of distinctions, having been
awarded the distinctions of Cisco Master Collaboration, Security,
Data Center & Hybrid Cloud, and Advanced Customer Experience
Specializations. With these Master and Advanced Specializations,
ConvergeOne is recognized as a top-tier Cisco partner with the
highest skill level and expertise in architectures across the
entire Cisco portfolio.
About ConvergeOne
ConvergeOne is a proven, services led cloud and applications
solution provider that utilizes its intellectual property and
unique methodologies to create value for customers and develop
progressive solutions that connect people with purpose. Over 14,000
enterprise and mid-market customers trust ConvergeOne to achieve
their business outcomes with cloud, collaboration, enterprise
networking, data center and cybersecurity solutions. Our
investments in cloud infrastructure and professional and managed
services provide transformational opportunities for customers to
achieve financial and operational benefits with leading
technologies. Our 2021 NPS of 80, placing us in the World Class
category for the fourth consecutive year, is a testament to our
ability to provide customers with the highest level of customer
satisfaction, responsiveness and expertise. ConvergeOne has
partnerships with more than 300 global industry leaders, including
Dell Technologies, AWS, Avaya, Cisco, IBM, Genesys, and Microsoft
to customize specific business outcomes. We deliver solutions with
a total lifecycle approach, including strategy, design and
implementation with professional, managed and support services.
ConvergeOne holds more than 5,600 technical certifications across
hundreds of engineers throughout North America, including
three Customer Success Centers. More information is available
at convergeone.com.
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide leader in technology that
powers the Internet. Cisco inspires new possibilities by
reimagining your applications, securing your enterprise,
transforming your infrastructure, and empowering your teams for a
global and inclusive future. Discover more on The Network and
follow us on Twitter at @Cisco.
ConvergeOne Media Contact:
Craig Chumley, Executive
Vice President, Cloud, Managed Services & Marketing,
ConvergeOne
678.262.2242
cchumley@convergeone.com
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