Important Notice For Batteries In Certain MacBook Pro Units
June 20 2019 - 12:30PM
Business Wire
Voluntary Recall and Replacement Program
Apple® today announced a voluntary recall of a limited number of
older generation 15-inch MacBook Pro® units which contain a battery
that may overheat and pose a safety risk. The units were sold
primarily between September 2015 and February 2017 and can be
identified by their product serial number.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20190620005525/en/
Customers can get an affected 15-inch
MacBook Pro battery replaced, free of charge. (Photo: Business
Wire)
The recall does not affect any other 15-inch MacBook Pro units
or other Mac® notebooks.
Because customer safety is a top priority, Apple is asking
customers to stop using affected 15-inch MacBook Pro units.
Customers should visit
apple.com/support/15-inch-macbook-pro-battery-recall for details on
product eligibility and how to have a battery replaced, free of
charge.
To confirm which model you have, choose About This Mac from the
Apple menu in the upper-left corner of your screen. If you have
"MacBook Pro (Retina, 15-inch, Mid 2015),” enter your computer's
serial number on the program page to see if it is eligible for a
battery replacement.
Apple revolutionized personal technology with the introduction
of the Macintosh in 1984. Today, Apple leads the world in
innovation with iPhone, iPad, Mac, Apple Watch and Apple TV.
Apple’s four software platforms — iOS, macOS, watchOS and tvOS —
provide seamless experiences across all Apple devices and empower
people with breakthrough services including the App Store, Apple
Music, Apple Pay and iCloud. Apple’s more than 100,000 employees
are dedicated to making the best products on earth, and to leaving
the world better than we found it.
NOTE TO EDITORS: For additional information visit Apple Newsroom
(www.apple.com/newsroom), or call Apple’s Media Helpline at (408)
974-2042.
© 2019 Apple Inc. All rights reserved. Apple, the Apple logo,
MacBook Pro and Mac are trademarks of Apple Inc. Other company and
product names may be trademarks of their respective owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20190620005525/en/
Apple Jennie Orphanopoulos, (408) 783-0203 jennieo@apple.com
Apple Media Helpline, (408) 974-2042 media.help@apple.com
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