By Ben Kesling and Tripp Mickle
Apple Inc. is in discussions with the Department of Veterans
Affairs to provide portable electronic health records to military
veterans, a partnership that would simplify patients' hospital
visits and allow the technology giant to tap millions of new
customers, according to people familiar with the effort and emails
reviewed by The Wall Street Journal.
Under the plans being discussed, Apple would create special
software tools allowing the VA's estimated nine million veterans
currently enrolled in the system to transfer their health records
to iPhones and provide engineering support to the agency. Apple in
January announced its foray into the electronic-records field with
a feature that allows patients to import and store medical
information.
Top VA officials, as well as associates from President Trump's
Mar-a-Lago Club, discussed the project last year in a series of
emails reviewed by the Journal. The emails show how the Trump
administration wrestled early on with the project's goals.
An Apple spokeswoman said the company has nothing to
announce.
The partnership would be a major boost for Apple at a time when
technology companies are looking to elbow into the $3.2 trillion
health-care market. Alphabet Inc. recently hired prominent
hospital-system executive David Feinberg to oversee its health
initiatives, and Amazon.com Inc. has joined with JPMorgan Chase
& Co. and Berkshire Hathaway Inc. to form a company that
reduces its workers' health costs.
Tech companies for years have sought, without much success, to
bring together disparate troves of medical information and remove
technological barriers to giving patients, providers and
researchers access to health records. That access, health
specialists have said, could improve care and speed the development
of cost-effective treatments, but the effort faces technological
hurdles and privacy concerns.
The VA partnership has the potential to accelerate Apple's
efforts to overcome past challenges by allowing it to tap into one
of the nation's largest, concentrated patient populations,
health-care experts said. To date, the company has had to take a
more patchwork approach, signing agreements with hospital networks
and relying on them to encourage patients to import their medical
records to iPhones using the new "Health Records" feature.
The company's ultimate goal is to enable patients to import
their records and share them with health-related apps, which would
use the data to provide services like automated prescription
refills, according to people familiar with Apple's plans. Apple
would take a 15% to 30% cut of those subscriptions as it does with
most apps offered through its App Store.
"With nine million users, they will have the largest mobile
platform for storing records on personal phones," said Iltifat
Husain, assistant professor at Wake Forest School of Medicine and
co-founder of Impathiq, a health-data analytics company.
Apple first approached the VA in early 2017, according to a
person familiar with the effort. Company and VA officials were
excited about the project's promise because it would allow true
interoperability and portability of health data between doctors and
software platforms, the person said.
Apple and the VA were developing the technology among a
relatively small group of experts and officials which required
non-disclosure agreements, according to an email reviewed by the
Journal from Darin Selnick, a senior adviser to the VA secretary at
the time.
Some of the early discussion involved Dr. Bruce Moskowitz, a
doctor affiliated with Mr. Trump's Mar-a-Lago golf club, who wasn't
a government employee and has no official role at the VA. The Trump
administration has faced scrutiny from lawmakers and veterans
advocates for involving non-governmental acquaintances of the
president in roles setting policy for the VA.
"I think the number one priority with Apple will be to have what
they are already working on, portable health records available to
veterans," said Dr. Moskowitz in an email to top VA officials in
May 2017.
Dr. Moskowitz laid out a series of goals for the technology
early in the process, including the ability for veterans to find a
variety of health-care facilities near them by using geotagging
features and to quickly share test results and track
prescriptions.
He also envisioned a system that would allow active-duty troops
to take advantage of the technology, another potentially-massive
patient base. He presented to Apple a type of emergency application
his family developed to locate medical facilities.
Mr. Selnick, the VA official, challenged Dr. Moskowitz's
priorities in emails, saying that Apple officials were most
interested in focusing on doctor certifications, patient control of
data and development of a suicide-prevention app.
Apple and the VA have continued to develop the technology,
according to people familiar with the effort.
In a statement on Wednesday, a representative for Dr. Moskowitz
said "neither Dr. Moskowitz nor his family pushed Apple or the VA
to use any app." The representative added that Dr. Moskowitz's goal
was to connect outside experts and VA officials to improve services
for veterans.
Mr. Selnick said officials have had the best interest of the VA
in mind. "No one was going to tell the VA what to do," he said. Mr.
Selnick declined to comment about the ongoing talks with Apple.
Apple's push into health fits into its emerging strategy of
growing revenue through a combination of feature-rich,
higher-priced devices and software and services sales. In addition
to its health-records software, Apple this year added
heart-monitoring and fall-detection capabilities to its smartwatch
and increased the starting price of its newest models by $70 from a
year earlier.
Write to Ben Kesling at benjamin.kesling@wsj.com and Tripp
Mickle at Tripp.Mickle@wsj.com
(END) Dow Jones Newswires
November 21, 2018 15:43 ET (20:43 GMT)
Copyright (c) 2018 Dow Jones & Company, Inc.
Apple (NASDAQ:AAPL)
Historical Stock Chart
From Mar 2024 to Apr 2024
Apple (NASDAQ:AAPL)
Historical Stock Chart
From Apr 2023 to Apr 2024