Botswana Telecommunications Corporation Limited Selects Amdocs for Business Support Systems Modernization
May 04 2016 - 4:02PM
Amdocs (NASDAQ:DOX), the leading provider of customer experience
solutions, today announced that Botswana Telecommunications
Corporation Limited (BTCL), a provider of fixed, mobile and
broadband services to approximately 800,000 customers, has awarded
Amdocs a five-year managed services contract for business support
systems (BSS) modernization with the aim of enabling service
convergence, more billing and customer care options and reduced
operational costs.
Under the agreement, Amdocs will deliver its C1 converged
billing system (the former Comverse One product) to replace three
legacy billing systems currently supporting BTCL’s different lines
of business. As a result, BTCL will be able to offer customers
triple-play bundles and price plans and, for the first time, a
single bill across all services. Further improving the customer
experience, BTCL will also be able to support their customers on
new channels, including self-service via the BTCL website and
mobile apps.
Amdocs will also deliver managed services and user
acceptance testing services developed for Amdocs C1 following
Amdocs’ acquisition last year of the substantial majority of
Comverse’s BSS assets. By selecting Amdocs for both product and
services, BTCL will be able to achieve operational cost savings
beyond those achieved through the reduction in the number of
systems to be operated and maintained.
“BTCL operates in a competitive market and it is important for
us to be able to offer our customers attractive multi-play bundles
and price plans, a single bill across services and new customer
service options for greater end-user control and satisfaction,”
said Christopher Diswai, General Manager Strategy at BTCL. “With
Amdocs providing both the solution and the necessary services to
support the rollout and subsequent system operations, they will
help us ensure service quality while establishing efficiencies in
operations and cost structure.”
“Our engagement with BTCL is a further example of our continued
business momentum following the Comverse asset acquisition,” said
Eric Updyke, group president of Amdocs System Integration and
Operations. “Former Comverse customers like BTCL are benefiting
from the additional value and innovation of Amdocs’ products and
services, driving greater operational and business agility and the
ability to engage with customers on new digital dimensions.”
Supporting Resources
- Learn more about Amdocs C1 and Amdocs’ managed services and
testing solutions
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About Amdocs
Amdocs is the market leader in customer experience software
solutions and services for the world’s largest communications,
entertainment and media service providers. For more than 30
years, Amdocs solutions, which include BSS, OSS, network control,
optimization and network functions virtualization, coupled with
professional and managed services, have accelerated business value
for its customers by simplifying business complexity, reducing
costs and delivering a world-class customer experience.
The Amdocs portfolio enables service providers to capture the
world of digital immediacy by operating across digital dimensions
to engage customers with personalized, omni-channel experiences;
creating a diversified business to capture new revenue streams;
becoming data empowered to make business and operational decisions
based on insight-based and predictive analytics; and achieving
service agility to accelerate the fast rollout of new technologies
and hybrid network services.
Amdocs and its 24,000 employees serve customers in over 90
countries. Listed on the NASDAQ Global Select Market, Amdocs had
revenue of $3.6 billion in fiscal 2015.
Amdocs: Embrace Challenge, Experience Success.For more
information, visit Amdocs at www.amdocs.com
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes
forward-looking statements made pursuant to the safe harbor
provision of the Private Securities Litigation Reform Act of 1995,
including statements about Amdocs’ growth and business results in
future quarters. Although we believe the expectations reflected in
such forward-looking statements are based upon reasonable
assumptions, we can give no assurance that our expectations will be
obtained or that any deviations will not be material. Such
statements involve risks and uncertainties that may cause future
results to differ from those anticipated. These risks include, but
are not limited to, the effects of general economic conditions,
Amdocs’ ability to grow in the business markets that it serves,
Amdocs’ ability to successfully integrate acquired businesses,
adverse effects of market competition, rapid technological shifts
that may render the Company's products and services obsolete,
potential loss of a major customer, our ability to develop
long-term relationships with our customers, and risks associated
with operating businesses in the international market. Amdocs may
elect to update these forward-looking statements at some point in
the future; however, the Company specifically disclaims any
obligation to do so. These and other risks are discussed at greater
length in the Company's filings with the Securities and Exchange
Commission, including in our Annual Report on Form 20-F for the
fiscal year ended September 30, 2015 filed on December 10, 2015 and
our quarterly 6-K form furnished on February 16, 2016.
Media Contact:
Sara Preto
Fusion PR for Amdocs
Tel: +1-212-651-4214
E-Mail: sara.preto@fusionpr.com
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