New cloud application improves supply chain
visibility and delivers actionable insights to mitigate supply
chain risks, lower costs, and improve customer experiences
Lifetime Brands, Traeger Grills, and Whole
Foods Market among customers using AWS Supply Chain
At AWS re:Invent, Amazon Web Services, Inc. (AWS), an
Amazon.com, Inc. company (NASDAQ: AMZN), today announced AWS Supply
Chain, a new application that helps businesses increase supply
chain visibility to make faster, more informed decisions that
mitigate risks, lower costs, and improve customer experiences. AWS
Supply Chain automatically combines and analyzes data across
multiple supply chain systems so businesses can observe their
operations in real-time, find trends more quickly, and generate
more accurate demand forecasts that ensure adequate inventory to
meet customer expectations. Based on nearly 30 years of Amazon.com
logistics network experience, AWS Supply Chain improves supply
chain resiliency by providing a unified data lake,
machine-learning-powered insights, recommended actions, and
in-application collaboration capabilities. To learn more about AWS
Supply Chain, visit aws.amazon.com/aws-supply-chain.
In recent years, supply chains have experienced unprecedented
supply and demand volatility accelerated by widespread resource
shortages, geopolitics, and natural events. These disruptions put
pressure on businesses to plan for potential supply chain
uncertainty, respond quickly to changes in customer demand, and
keep costs low. When businesses inadequately forecast for supply
chain risks—such as component shortages, shipping port congestion,
unanticipated demand spikes, or weather disruptions—they face
excess inventory costs, or stockouts that cause poor customer
experiences. To gain visibility into their supply chain network,
businesses must build custom integrations that can access and
process data across an array of enterprise resource planning (ERP)
and supply chain management systems. These projects introduce
expensive third-party engagements and long-term development cycles,
and they struggle to detect patterns that reveal supply chain
problems as they occur. Without real-time context, businesses rely
on outdated information or best guesses that make it difficult to
respond effectively to unexpected issues. Even when a business has
identified the most impactful problems and decided what to do next,
supply chain teams often coordinate the resolution across multiple
phone calls and emails—without all the needed information to
resolve the issue. As a result, businesses are less prepared to
respond to supply chain risks that impact customer promises and
operational costs.
AWS Supply Chain is an application that improves supply chain
visibility and provides actionable insights to help businesses
optimize supply chain processes and improve service levels.
Customers can easily set up a unified supply chain data lake using
AWS Supply Chain’s built-in connectors, which use pre-trained
machine learning models based on Amazon.com's nearly 30 years of
supply chain experience, to understand, extract, and aggregate data
from ERP and supply chain management systems. AWS Supply Chain then
contextualizes that information in a real-time visual map
highlighting current inventory selection and quantity at each
location. Inventory managers, demand planners, and supply chain
leaders can view machine learning-generated insights for potential
inventory shortages or delays, and create watchlists to receive
alerts to take action as risks appear. Once a risk is identified,
AWS Supply Chain will automatically provide recommended actions,
such as moving inventory between locations, to take based on the
percentage of risk resolved, the distance between facilities, and
the sustainability impact. Teams can solve problems and collaborate
using built-in chat and messaging functionality. With AWS Supply
Chain, businesses can more accurately anticipate supply chain
risks, take inventory rebalancing actions quickly to save costs,
and meet customer expectations.
“Customers tell us that the undifferentiated heavy lifting
required in connecting data between different supply chain
solutions has inhibited their ability to quickly see and respond to
potential supply chain disruptions,” said Diego Pantoja-Navajas,
vice president of AWS Supply Chain. “AWS Supply Chain aggregates
this data and provides visual, interactive dashboards that provide
the insights and recommendations customers need to take actions
toward more resilient supply chains. And this is just the
beginning—we will continue our investment in AWS Supply Chain to
help our customers solve their toughest supply chain problems.”
AWS Supply Chain is available in preview today in U.S. East (N.
Virginia), U.S. West (Oregon), and Europe (Frankfurt), with
availability in additional AWS Regions coming soon.
Through the Accenture AWS Business Group and as a key partner,
Accenture works closely with AWS to combine their resources,
technical capability and industry knowledge to help enterprises
unlock innovation, drive business value and support growth through
cloud adoption and transformation. “As supply chain disruptions
continue for the foreseeable future, companies need to stay focused
on balancing cost efficiency, sustainability and relevancy across
their supply networks to support growth. Executing a cloud-based
digital strategy can enable an agile, resilient supply chain that
is responsive to market changes and customer demands,” said Kris
Timmermans, global supply chain & operations lead at Accenture.
“We will leverage AWS Supply Chain across our supply chain
offerings, including our SynOps platform, to bring pre-built
solutions that allow companies to move at speed, delivering
automation into complex processes to realize value faster.”
Lifetime Brands is a leading global provider of kitchenware,
tableware, and other products used in the home under well-known
brands like Farberware, KitchenAid, Sabatier, Swell, and Amco
Houseworks. “Our global focus and multi-tier access to customers
motivates us to continually look for ways to increase our forecast
accuracy so that we can better position supply in anticipation of
our customers’ orders,” said Cliff Siegel, executive vice president
of Global Supply at Lifetime Brands. “We are delighted that AWS
Supply Chain demonstrated a significant improvement in our
statistical forecast baseline. We are keenly interested in
leveraging the supplier lead time insights from AWS Supply Chain to
further improve our customer fill rates.”
Traeger Grills is a leading provider of smokers, grills, and
barbeque products. “At Traeger, our mission is to bring people
together to create a more flavorful world. Yet, the last several
years have put unprecedented supply chain pressure on our ability
to keep pace with customer demand in distributing the world’s No. 1
wood-fired grill,” said Bryan Carey, head of operations and
analytics at Traeger Grills. “We are excited to have a solution
that helps us make nimble rebalancing decisions based on supplier
inventory and customer orders. By leveraging AWS Supply Chain we
have been able to increase the accuracy of order forecasts by more
than 35%.”
Whole Foods Market, a leading natural and organic foods
retailer, operates more than 525 stores in the U.S., Canada, and
the UK. “We wanted a better view of when new inventory would arrive
at our distribution centers nationwide,” said Leandro Balbinot,
chief technology officer and senior vice president at Whole Foods
Market. “AWS Supply Chain combined data from our existing systems
without disrupting them. AWS Supply Chain’s visual map then made it
easy to see product-level inventory movement in real time. We
expect AWS Supply Chain’s integrated view and predictive planning
analytics to materially improve inventory management at our
distribution centers.”
About Amazon Web Services
For over 15 years, Amazon Web Services has been the world’s most
comprehensive and broadly adopted cloud offering. AWS has been
continually expanding its services to support virtually any cloud
workload, and it now has more than 200 fully featured services for
compute, storage, databases, networking, analytics, machine
learning and artificial intelligence (AI), Internet of Things
(IoT), mobile, security, hybrid, virtual and augmented reality (VR
and AR), media, and application development, deployment, and
management from 96 Availability Zones within 30 geographic regions,
with announced plans for 15 more Availability Zones and five more
AWS Regions in Australia, Canada, Israel, New Zealand, and
Thailand. Millions of customers—including the fastest-growing
startups, largest enterprises, and leading government
agencies—trust AWS to power their infrastructure, become more
agile, and lower costs. To learn more about AWS, visit
aws.amazon.com.
About Amazon
Amazon is guided by four principles: customer obsession rather
than competitor focus, passion for invention, commitment to
operational excellence, and long-term thinking. Amazon strives to
be Earth’s Most Customer-Centric Company, Earth’s Best Employer,
and Earth’s Safest Place to Work. Customer reviews, 1-Click
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