By Sarah E. Needleman and Rob Copeland
Behind Google's $2.1 billion deal for wearables maker Fitbit
Inc. is the search giant's dream to become a major player in health
data after a failed attempt to establish a foothold in it years
ago.
Big technology companies have long been tantalized by the
promise of devices like smartwatches and wireless earbuds to
collect a wealth of real-time user data on heart rates, body
temperature and the like. Makers of these wearable products
sometimes share that data, though they aren't particularly
transparent with whom. Fitbit's privacy policy says it works with
unnamed "partners who provide us with analytics and advertising
services" as well as third-party apps.
Analysts say it is logical that Fitbit and others would find
ways to make money from the data by partnering with health-care
companies to monitor chronic conditions among users and developing
new health-care services, among other methods.
"It's early in the monetization of this data, but it will help
drive better health outcomes," said Scott Searle, an analyst at
Roth Capital Partners.
Alphabet Inc.'s Google already has perhaps the world's broadest
collection of user data, with its eponymous search engine, free
email service, cloud-storage platform, maps and home speakers,
among other products. But health services remains an open frontier.
The company in 2011 shut down Google Health, a unit that aimed to
amalgamate electronic health records, because of limited user
interest.
More recently, Google's cloud division has announced tie-ups
with hospital chains like the Mayo Clinic to store medical, genetic
and financial data that has already been collected by doctors and
other medical practitioners. Amazon.com Inc. and Microsoft Corp.
are hot on that trail, too.
Fitbit, which last week agreed to be acquired by Google, cuts
out the middleman. The San Francisco company has been pushing
aggressively into health care, an industry in which around $3
trillion is spent annually in the U.S. to treat chronic conditions
such as diabetes, according to the Centers for Disease Control and
Prevention.
Fitbit's Health Solutions unit develops software and services
for disease diagnosis, management and health coaching. Last month,
Fitbit announced a partnership with Bristol-Myers Squibb Co. and
Pfizer Inc. to use its technology to help detect and diagnose
atrial fibrillation in wearers at risk of stroke.
Google and Fitbit both said that user health and wellness data
won't be used for ads sold by Google's colossal digital
ad-distribution platform.
Fitbit collects other user metrics, like location data, that go
beyond health and wellness.
And advertising, anyway, doesn't preclude Google from tying
Fitbit devices closer to other hardware the company makes, or
folding user information into Google's vast artificial-intelligence
operation.
"I'm disappointed," said Maywood, N.J., resident Justin Malone,
47, who owns a Fitbit fitness tracker and expressed reservations
about Google's purchase of the company. "I trust Fitbit not to sell
my data for data mining and data analytics, which I'm sure Google
is going to do." Google had no additional comment on the
remarks.
Fitbit also offers Google the chance to bolster its record in
building businesses offline, especially as large tech companies
plunge into wearable devices. Google has made deals in the past
with smartphone makers Motorola Mobility and HTC, but failed to
translate the acquisitions into mass-market consumer hits.
Fitbit was also struggling on its own, posting losses in 11 of
the last 12 quarters. In results released Wednesday the company
disclosed a $52 million third-quarter loss and declining
revenue--driven in part by weaker pricing--from the year-earlier
period. "They've been treated as a left-for-dead
consumer-electronics company," Mr. Searle said.
A pioneer in smart fitness-tracking bands, the company's early
success attracted widespread competition that hurt its sales,
including from businesses offering similar devices for lower
prices. Fitbit was also slow to broaden its offerings beyond
fitness trackers and to include features common in smartwatches
from Apple Inc. such as the ability to stream music, send text
messages or give directions from the user's location, analysts
say.
Apple initially marketed its smartwatch as a fashion accessory
but later broadened its promotion to emphasize fitness and health.
In 2018, it released a watch equipped with electrodes and sensors
that turns it into an electrocardiogram able to measure a heart's
electrical activity and detect potentially dangerous disorders.
Apple Chief Executive Tim Cook last week reiterated his prediction
that Apple's greatest contribution to the world will be helping
people's health.
Overall demand for smartwatches and fitness bands is increasing,
with shipments in North America rising 38% to 7.7 million units in
the second quarter of this year, the most recent figures available
from research firm Canalys show. Though Apple led second-quarter
sales by capturing nearly 38% of the market, Fitbit came in second
with about 24% and Samsung Electronics Co. came in third with
roughly 11%, the research firm said. Apple's share is rising
fastest of all.
--Tripp Mickle contributed to this article.
Write to Sarah E. Needleman at sarah.needleman@wsj.com and Rob
Copeland at rob.copeland@wsj.com
(END) Dow Jones Newswires
November 06, 2019 17:29 ET (22:29 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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