Allscripts Tops Competitors in New Client Satisfaction Report From Black Book™ Research
May 06 2020 - 4:01PM
Business Wire
Company earns fourth consecutive top client
satisfaction rating as Top Inpatient EHR Vendor for Community
Hospitals in 2020 Black Book survey
Allscripts (NASDAQ: MDRX) has been recognized as the top-rated
inpatient EHR vendor for hospitals 101-250 beds, according to new
survey results from Black Book Research.
An annual survey of user experience and client constancy, the
report features responses collected from 319 community health
systems and hospitals, more than one-fifth of all community
hospitals in the U.S. Based on responses from more than 2,000
individual users of electronic health records, Allscripts ranked
number one in 10 of 18 client satisfaction key performance
indicators compared with top competitors.
Allscripts earned the #1 ranking in categories including:
Innovation & Optimization; Trust, Accountability, Transparency,
Ethics; Reliability; and Best of Breed Technology and Process
Improvement.
In addition, Allscripts also achieved top ratings for integrated
cloud EHR revenue cycle management offerings to small hospitals and
top ratings for rehabilitation health systems, according to Black
Book.
“Allscripts regularly ranks above other leading HIT vendors in
client satisfaction, which speaks to the company’s focus on
ensuring its clients have what they need to care for their
patients,” said Doug Brown, Managing Partner and President, Black
Book. “The consistent results show a company both focused on
meeting the needs of its clients both today and for the
long-term.”
“Our success has always been powered by our unwavering
commitment to our clients and the role we play helping enable
positive outcomes for their patient communities,” said Paul Black,
Allscripts CEO. “I’m proud that Allscripts has earned top honors in
client satisfaction four times running, especially considering
Black Book’s extensive and objective methodology for conducting its
surveys. That makes this recognition even more meaningful and shows
that our partnership philosophy is yielding positive results with
our client base.”
Black Book Research is a full-service healthcare-centric market
research and public opinion research company and premier provider
of competitive intelligence, market research, opinion mining,
sentiment analysis, services evaluation and strategic consulting
services to companies worldwide. To ensure survey integrity and
accurate, comprehensive results, Black Book’s methodology is
crowd-sourced and represents a broad spectrum of EHR users. For
more information, visit www.blackbookmarketresearch.com.
About Allscripts
Allscripts (NASDAQ: MDRX) is a leader in healthcare information
technology solutions that advance clinical, financial and
operational results. Our innovative solutions connect people,
places and data across an Open, Connected Community of Health™.
Connectivity empowers caregivers to make better decisions and
deliver better care for healthier populations. To learn more, visit
www.allscripts.com, Twitter, YouTube and It
Takes A Community: The Allscripts Blog.
© 2020 Allscripts Healthcare, LLC and/or its affiliates. All
Rights Reserved.
Allscripts, the Allscripts logo, and other Allscripts marks are
trademarks of Allscripts Healthcare, LLC and/or its affiliates. All
other products are trademarks of their respective holders, all
rights reserved. Reference to these products is not intended to
imply affiliation with or sponsorship of Allscripts Healthcare, LLC
and/or its affiliates.
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version on businesswire.com: https://www.businesswire.com/news/home/20200506006011/en/
Investors: Stephen Shulstein
312-386-6735 Stephen.Shulstein@allscripts.com
Media: Concetta Rasiarmos
312-447-2466 concetta.rasiarmos@allscripts.com
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