Humana Louisiana Medicare Advantage HMO Plan Achieves Prestigious 5-Star Rating
October 08 2021 - 02:16PM
Business Wire
Humana Inc. (NYSE: HUM), one of the nation’s leading health and
well-being companies, has announced that its Humana Health Benefit
Plan of Louisiana, Inc. HMO plan has received the highest possible
quality rating for the 2022 plan year from the Centers for Medicare
and Medicaid Services (CMS). The Louisiana Medicare Advantage HMO
plan, which is offered statewide and has more than 185,000 members
as of September 2021, is one of four Humana plans in the nation
that received a 5-star rating, reflecting Humana’s commitment to
high quality care, patient-centered clinical outcomes and reliable
customer service.
“Receiving the 5-star rating for our Humana Health Benefit Plan
of Louisiana is a tremendous honor that recognizes our longtime
dedication to the health of our members and the Louisiana
communities we serve,” said Matt Berger, Region President - Gulf
States Medicare for Humana. “We attribute our success to a
customized and collaborative value-based strategy with our local
health care providers that focuses on positive health outcomes
while enabling us to adapt to the changing needs of our members,
particularly during the COVID-19 pandemic.”
“Our goal has been to meet our members’ needs where it is safest
for them, and since the pandemic started, we’ve mailed thousands of
masks and preventative care screening kits to our members, provided
thousands of meals to members who became food insecure as a result
of the pandemic, and have supported the delivery of care via
telehealth when members were unable to go to a clinic,” Berger
said.
He added, “Our members have also benefited from Humana
Pharmacy’s home delivery option, which mails prescription
medications right to their doorsteps.”
About Medicare Advantage
Medicare Advantage’s unique public-private structure creates an
atmosphere of competition that spurs innovation that can help drive
down costs and focus care on a person’s whole health.
Medicare Advantage plans are focused on coordinating care for
those with multiple chronic conditions, helping lead to
cost-effective interventions to address the unique health needs of
aging or disabled Americans. These are a few reasons why more than
40 percent of all Medicare beneficiaries choose to be covered by
Medicare Advantage plans.
About Medicare Advantage
Enrollment
The Medicare Advantage and Prescription Drug Plan Annual
Election Period (AEP) begins Oct. 15 and continues through Dec. 7,
2021. During this enrollment period, people eligible for Medicare
can choose Medicare Advantage and Prescription Drug Plans for the
upcoming year – with coverage that takes effect on Jan. 1,
2022.
People eligible for Medicare may make a one-time election to
enroll in a plan offered by an MA organization with a Star Rating
of 5 Stars during the year in which that plan has the 5-star
overall performance rating, provided the enrollee meets the other
requirements to enroll in that plan. This 5-star special election
is available December 8 through November 30 of the following
year.
For more information about Humana’s 2022 Medicare offerings,
visit www.Humana.com/Medicare or call toll-free 1-800-213-5286
(TTY: 711). Licensed sales agents are available 8 a.m. to 8 p.m.
local time, seven days a week.
About CMS Star Ratings
The CMS rating system measures the excellence of Medicare plans
nationally each year. A plan may receive a rating between one and
five stars, with five stars representing the highest rating. CMS
uses information from member-satisfaction surveys, health plans,
and health care providers to assign overall Star Ratings to plans.
The rating system uses more than 40 different quality measures
across nine categories, including:
- Staying Healthy: Screenings, Tests and Vaccines
- Managing Chronic (Long Term) Conditions
- Member Experience with Health Plan
- Member Complaints and Changes in the Health Plan’s
Performance
- Health Plan Customer Service
- Drug Plan Customer Service
- Member Complaints and Changes in the Drug Plan’s
Performance
- Member Experience with Drug Plan
- Drug Safety and Accuracy of Drug Pricing
Additional information about the CMS Star Ratings can be found
at: www.medicare.gov.
About Humana
Humana Inc. is committed to helping our millions of medical and
specialty members achieve their best health. Our successful history
in care delivery and health plan administration is helping us
create a new kind of integrated care with the power to improve
health and well-being and lower costs. Our efforts are leading to a
better quality of life for people with Medicare, families,
individuals, military service personnel, and communities at
large.
To accomplish that, we support physicians and other health care
professionals as they work to deliver the right care in the right
place for their patients, our members. Our range of clinical
capabilities, resources and tools – such as in-home care,
behavioral health, pharmacy services, data analytics and wellness
solutions – combine to produce a simplified experience that makes
health care easier to navigate and more effective.
More information regarding Humana is available to investors via
the Investor Relations page of the company’s web site at
www.humana.com, including copies of:
- Annual reports to stockholders
- Securities and Exchange Commission filings
- Most recent investor conference presentations
- Quarterly earnings news releases and conference calls
- Calendar of events
- Corporate Governance information
Humana is a Medicare Advantage HMO organization and a
stand-alone prescription drug plan with a Medicare contract.
Enrollment in any Humana plan depends on contract renewal. Every
year, Medicare evaluates plans based on a 5-star rating system.
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Lisa Dimond Humana Corporate Communications 832-330-4702
ldimond@humana.com
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