Fast-Growing Team Collaboration Market Leader Selects ServiceSource to Design and Implement Innovative Revenue Retention Prog...
June 16 2021 - 6:01PM
Business Wire
New Win Adds to ServiceSource’s Roster of
Digital Disruptor and XaaS Clients
ServiceSource International, Inc. (NASDAQ: SREV), the customer
journey experience company, today announced it has signed an
agreement to deliver an innovative revenue retention solution for a
new client in the cloud-based collaboration and communication
market.
The new client provides digital collaboration solutions to more
than half of the Fortune 100 and serves millions of daily active
users in more than 150 countries worldwide. Broadly recognized as
an industry pioneer and category creator, the client chose to
partner with ServiceSource in launching a new holistic renewals,
extension, and health check program to sustain its 40 percent-plus
annual growth rate.
“Over the past year, companies worldwide have digitally
transformed to enable employees to stay connected while working
virtually, driving rapid expansion for technology platforms that
bring people together,” says Gary Moore, chief executive officer,
ServiceSource. “Our teams will engage to keep existing customer
relationships healthy, protecting and maintaining revenue to
support this client’s unprecedented opportunity for growth in the
new digital work era.”
“ServiceSource’s proven ability to drive loyalty at scale
includes our ability to listen to the needs, wants and concerns of
thousands of customers, and turn their feedback into actionable
insights that improve the entire customer success process for our
clients,” said Mike Naughton, executive vice president, Global
Client Delivery, ServiceSource. “As experts in preserving and
growing customer relationships, particularly for digital disruptors
and high-growth XaaS companies, we are uniquely aligned to help
this industry leader achieve its goals.”
About ServiceSource
ServiceSource International, Inc. (NASDAQ: SREV) is a global
outsourced go-to-market services provider that accelerates B2B
digital sales and customer success transformation. Our expert sales
professionals, data-powered insights and proven methodologies scale
and reimagine customer journey experiences (CJX™) into profitable
business outcomes. Backed by more than 20 years of experience,
ServiceSource drives billions of dollars in client value annually,
conducting commerce in 45 languages and 178 countries. To learn
more about how we design, develop and manage CJX solutions that
transform the agility, speed, efficiency and value of our clients’
growth initiatives, visit www.servicesource.com.
Connect with ServiceSource: Website:
http://www.servicesource.com/ LinkedIn:
https://www.linkedin.com/company/servicesource/ Twitter:
https://twitter.com/servicesource
Forward-Looking Statements
This press release contains forward-looking statements,
including statements regarding our ability to maintain or increase
the client’s annual growth rate or revenue and preserve and grow
customer relationships. These forward-looking statements are based
on our current assumptions and beliefs, and involve risks and
uncertainties that could cause our results to differ materially
from our forward-looking statements. Those risks and uncertainties
include that we may be unable to attract and retain the highly
skilled employees we need to support our planned growth; changes in
market conditions that impact our ability to sell our solutions
and/or generate service revenue on our clients’ behalf; general
political, economic and market conditions and events; and other
risks and uncertainties described more fully in our periodic
reports and registration statements filed with the Securities and
Exchange Commission, which can be obtained online at the
Commission’s website at https://www.sec.gov. All forward-looking
statements in this press release are based on information currently
available to us, and we assume no obligation to update these
forward-looking statements.
Trademarks
ServiceSource®, and any ServiceSource product or service names
or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective
owners.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20210616006005/en/
Media and Investor Contact: Elise Brassell,
Communications mediarelations@servicesource.com
investorrelations@servicesource.com 303-889-8616
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