ISG to Publish Study Evaluating Finance and Accounting Digital Service Providers
April 09 2021 - 09:02AM
Business Wire
Upcoming ISG Provider Lens™ report will look
at providers using automation, analytics and other emerging
technologies to serve customers
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining providers of finance and accounting digital
services.
The study results will be published in a comprehensive ISG
Provider Lens™ report, called Finance and Accounting Digital
Outsourcing Services, scheduled to be released in August. The
report will cover a range of finance and accounting solutions that
leverage automation and other digital technologies to make
processes more efficient, increase productivity, improve data
accuracy, reduce costs and enhance customer experience.
Enterprise buyers will be able to use information from the
report to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
The new report will look at ways finance and accounting digital
services providers are automating many functions, said Jan Erik
Aase, partner and global leader, ISG Provider Lens Research. “The
nature of these functions not only requires an understanding of the
domain, but also relies on effectively leveraging automation and
analytics,” he said. “The automation journey is not limited to
robotic process automation but goes a step further to enable
decision-making and managing enterprise finances more efficiently.
Service providers are offering artificial intelligence with natural
language processing capabilities and machine learning.”
ISG has distributed surveys to more than 40 finance and
accounting digital services providers. Working in collaboration
with ISG’s global advisors, the research team will produce four
quadrants representing the services the typical enterprise client
is buying in the finance and accounting digital services space,
based on ISG’s experience working with its clients. The four
quadrants that will be covered are:
- Procure-to-Pay Services, assessing providers of services
covering the complete range of accounts payable processes, from
capturing, processing invoices, vendor queries, master data
management and claims management to ensuring on-time payment. The
nature of these transactions not only requires an understanding of
the domain, but also relies on effectively leveraging automation
and analytics. These providers use automation technologies
including robotic process automation, artificial intelligence,
natural language processing and machine learning.
- Order-to-Cash Services, covering services that are
repetitive and transactional in nature. This quadrant will assess
providers that provide end-to-end O2C services supporting the
entire customer-to-cash lifecycle, driving more efficient
processing, improving working capital performance and reducing days
sales outstanding. O2C services also provide enterprises with more
flexibility to price products and services competitively and gain a
market advantage.
- Record-to-Report Services, assessing providers that
provide end-to-end R2R services such as general ledger accounting
and reconciliation, inter-company accounting, fixed assets
accounting, regulatory compliance and taxation, treasury and risk
management using a mix of automation, intelligent data and workflow
solutions, and advanced business analytics. These are aimed at
empowering CFOs to focus on the core business and leverage
technology to get real-time insights for making decisions quickly
and enabling their finance departments to function more effectively
and with greater accuracy.
- Financial Planning and Analysis Services, covering
providers that provide services such as budgeting, forecasting,
financial planning, decision support and financial analysis,
management reporting, and merger and acquisition and divestiture
analysis. These provide the CFO organization with timely, reliable
financial insights and reports for effective decision-making.
The report will cover the global finance and accounting digital
services market. ISG analysts Amar Changulani and Venkatesh B. will
serve as authors of the report.
An archetype report will also be published as part of this
study. This report, unique to ISG, is the study of typical buyer
types of finance and accounting digital services as observed by ISG
advisors.
A list of identified providers and vendors and further details
on the study are available in this digital brochure. Companies not
listed as finance and accounting digital services providers can
contact ISG and ask to be included in the study.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Germany,
Switzerland, the U.K., France, the Nordics, Brazil and
Australia/New Zealand, with additional markets to be added in the
future. For more information about ISG Provider Lens research,
please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 700 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20210409005244/en/
Press Contacts: Will Thoretz, ISG +1 203 517 3119
will.thoretz@isg-one.com Cait Buckley, Matter Communications for
ISG +1 617 874 5214 isg@matternow.com
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