NEW YORK, Jan. 19, 2021 /PRNewswire/ -- Yext, Inc. (NYSE:
YEXT), the Search Experience Cloud company, today announced the
availability of Yext Answers, the company's revolutionary search
product, to select partners in its Channel Partner
Program.
Select global Channel partners that typically sell Yext
solutions to small businesses will now be able to offer their
clients a modern search experience on their websites, capable of
understanding complex questions in natural language and returning
direct answers. This includes the ability to integrate custom calls
to action within the answers, allowing businesses to boost
conversions and lower support costs.
"Today's enterprises have the power to win customers back from
Google with Answers, our revolutionary NLP-based search product —
and now, we're bringing that power to SMBs," said Howard Lerman, Founder and CEO of Yext. "With
businesses of all sizes grappling with the surge of customer
questions during the COVID-19 pandemic, it's never been more
important for local businesses to use the most advanced technology
available and meet customers with official answers, the moment they
ask for them."
"Over the years, Yext has built incredible relationships with
the world's leading digital agencies, working with them to bring
the most innovative search solutions to their local business
clients," said Luis Baptista-Coelho,
Executive Vice President, Global Partner at Yext. "As customers ask
more questions online than ever before, it's fitting that the next
phase in our relationship with our partners is Answers. With
Answers, our Channel partners will be able to enhance the value of
their digital offerings with a truly advanced search experience
that can deliver accurate information to end consumers and generate
invaluable insights into how to improve search experiences in their
clients' industries."
Yext Channel partners like GoSite, an all-in-one SaaS and
payment platform helping small businesses move their storefronts
online, and FCR Media, a group of digital media companies
facilitating commerce for European local businesses, see the value
that Answers will bring to their industry and have already signed
on to add Answers to their digital offerings.
"Small businesses — especially during the pandemic — are in
search of the best digital solutions and experiences to serve their
communities and customers, without the hassle of using multiple
software tools," said Alex Goode,
Founder & CEO of GoSite. "That's where GoSite comes in. By
integrating Yext Answers with our all-in-one platform, small
businesses will be able to bring their customers transformative
online search experiences."
"As an agency whose work spans several countries, FCR sees
businesses with many different needs in many different industries —
but each one is united by the common need to keep up with customer
expectations in a constantly changing digital landscape," said
Jon Martinsen, CEO of FCR Media
Belgium. "With a product like Answers in our arsenal, we can offer
businesses a foolproof way to exceed customer expectations
regardless of the conditions."
Yext Answers is now available to select Channel partners, which
are agencies that resell Yext solutions to small businesses. Other
tiers of Yext's partner program include Alliance partners,
agencies, and systems integrators that refer enterprise companies
to Yext, and App Directory partners, companies that have
integrations with Yext to serve mutual customers.
Click here to learn more about Yext's new Answers offering
for partners.
About Yext
The ultimate source for official answers about a business online
should be the business itself. However, when consumers ask
questions on company websites, too often they are left in the dark
with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud,
solves this problem by organizing a business's facts so it can
provide official answers to consumer questions — wherever people
search. Starting with the company website, then extending across
search engines and voice assistants, businesses around the world,
like T-Mobile, Jaguar Land Rover, BBVA USA, and Kiehl's — as well as organizations
like the U.S. State Department and World Health Organization —
trust Yext to radically improve the search experience on their
websites and across the entire search ecosystem.
Yext's mission is to help businesses and organizations around
the world deliver official answers everywhere people search. Yext
has been named a Best Place to Work by Fortune and Great Place to
Work®, as well as a Best Workplace for Women. Yext is headquartered
in New York City with offices in
Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan,
Paris, San Francisco, Shanghai, Tokyo, and the Washington, D.C. area — and work-from-home
offices all around the world.
CONTACT: Amanda Kontor,
pr@yext.com
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SOURCE Yext, Inc.