Pause to include April sailings, Alaska departures through mid-May,
Mediterranean through early June and select Canada/New England
SEATTLE, Jan. 6, 2021 /CNW/ -- As Holland America
Line continues to prepare and develop its plans to meet
the Framework for Conditional Sailing Order issued by the U.S.
Centers for Disease Control and Prevention (CDC), the company is
extending its pause of cruise operations for all departures through
April 30, 2021. This includes
Alaska, Mexican Riviera, Pacific
Coast, Caribbean, Mediterranean
and Canada/New England
departures.
The line also will cancel all Alaska cruises through mid-May, Alaska departures on three ships through early
June, any Land+Sea Journeys connected with canceled Alaska sailings, Mediterranean cruises through
early June and Zaandam's Canada/New England itineraries through
August.
Cruises impacted by this pause in operation are:
- All cruise departures through April 30,
2021.
- Alaska:
Eurodam and Oosterdam through the first week of
June (roundtrip from Seattle);
Koningsdam through mid-May (roundtrip from Vancouver, British Columbia, Canada); Nieuw
Amsterdam and Noordam through mid-May (roundtrip
Vancouver and between Vancouver and Whittier, Alaska); and Zuiderdam though
early June (roundtrip from Vancouver).
- Mediterranean: Volendam cruises through early
June (between Venice and
Civitavecchia [Rome], Italy); Westerdam though early June
(roundtrip from Venice or between
Venice and Piraeus [Athens], Greece).
- Canada/New England:
Zaandam cruises through August (between Boston, Massachusetts, and Montreal, Quebec, Canada).
Guests and their travel agents are being notified of the
cancellations and options for Future Cruise Credits (FCC) and
rebooking.
Holland America Line is closely
following the protocol set forth by the CDC, and is preparing ships
and implementing procedures to meet all requirements for approval
to sail following the pause.
Guests Automatically Receive Bonus Future Cruise
Credit
Cruises impacted automatically will be canceled, and
no action is needed when opting for the Future Cruise Credit. All
guests will receive an FCC per person as follows:
- Paid in Full: Those who have paid in full will receive
125% FCC of the base cruise fare paid to Holland America Line.
- Not Paid in Full: Those with bookings not paid in full
will receive an FCC of double the amount of their deposit. The
minimum FCC is $100 and the maximum
will be an amount up to the base cruise fare paid.
The FCC is valid for 12 months from the date of issue and
may be used to book sailings departing through Dec. 31, 2022. Noncruise fare purchases —
such as shore excursions, gifts, dining and spa — will not be
transferred to a new booking and will be refunded to the original
form of payment. Other funds such as air fares paid to Holland
America Line may be transferred to a new booking or will
automatically be refunded via the method of payment used to
purchase the services.
Full Refund Option Also Available
Guests who
prefer a 100% refund of monies paid to Holland America Line can
visit the Cancellation Preferences Form to indicate their
preference no later than Feb. 15,
2021.
The above options are not applicable to guests booked on a
charter sailing. Other booking and cancellation conditions and
policies may apply if the cruise was not booked through Holland
America Line. See the terms and conditions in the Cancellation
Preferences Form for all details.
Holland America Line previously
paused global cruise operations and canceled all departures on all
ships through March 31, 2021.
For more information about Holland America Line, consult a
travel advisor, call 1-877-SAIL HAL (877-724-5425) or visit
hollandamerica.com.
Find Holland America Line on Twitter, Facebook and the Holland
America Blog. Access all social media outlets via the home
page at hollandamerica.com.
About Holland America Line [a division of Carnival
Corporation and plc (NYSE: CCL and CUK)]
Holland
America Line has been exploring the
world since 1873 and was the first cruise line to offer adventures
to Alaska and the Yukon more than 70 years ago. Its fleet of
premium ships visits more than 470 ports in 98 countries around the
world, offering an ideal mid-sized ship experience. A third
Pinnacle-class ship, Rotterdam, is under construction and will
join the fleet in July 2021.
The leader in premium cruising, Holland America Line's ships
feature innovative initiatives and a diverse range of enriching
experiences focused on destination exploration and personalized
travel. The best live music at sea fills each evening at Music
Walk, and dining venues feature exclusive selections from Holland
America Line's esteemed Culinary Council, comprising world-famous
chefs.
In light of COVID-19, Holland America Line is currently
enhancing health and safety protocols and how they may impact
future cruises. Our actual offerings may vary from what is
displayed or described in marketing materials. Review our
current Cruise Updates, Health & Safety
Protocols and CDC Travel Advisories.
CONTACT:
|
Erik
Elvejord
|
PHONE:
|
800-637-5029,
206-626-9890
|
EMAIL:
|
pr@hollandamerica.com
|
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SOURCE Holland America Line