NICE First to Achieve Microsoft Teams Certification for Unified Communications Recording, Enabling Digital Transformation of ...
October 29 2020 - 6:30AM
Business Wire
Microsoft certification and new Azure IP
Co-Sell Ready status means firms can entrust NICE for all types of
Microsoft Teams unified communications capture and analysis
NICE (NASDAQ: NICE), a leading provider of financial
communication compliance solutions, today announced that its NICE
Trading Recording System (NTR) is first to market for compliance
recording solutions to be certified under the Microsoft Teams
certification program. NTR is the first solution to receive its
certification under the program. The certification assures
financial services organizations (FSOs) that NTR has been tested
and verified to provide the quality, compatibility and reliability
they’ve come to expect from Teams. NTR provides complete recording
coverage for all Microsoft Teams communications, including voice,
video, chat and screen sharing, leveraging the Microsoft Azure
secure cloud for application hosting, and compliant capture and
archiving of regulated employee communications.
To be certified under the Microsoft Teams program for compliance
recording, companies must go through a rigorous certification
process focused on five core areas: functional use case testing,
and validation of the operating framework, security and compliance,
operations and support, and sales and marketing go-to-market
strategy.
Chris Wooten, Executive Vice President, NICE, stated,
“We’re thrilled to be one of the first-to-market with a certified
recording solution for Microsoft Teams, and it couldn’t come at a
better time. Unified communication and collaboration platforms like
Microsoft Teams are transforming the way millions of people work
every day. In the current environment, the adoption of unified
communications is growing fast, even in heavily regulated
environments like financial services where there are compliance
implications. This certification means firms can put their trust in
NICE and NTR for complete compliance recording coverage for all
types of Teams communications, from audio and video, to screen
sharing and chat.”
In addition to receiving Microsoft Teams certification, NTR also
recently achieved Microsoft Azure IP ‘Co-Sell Ready status’ under
the Microsoft Azure IP Co-Sell Program, an initiative designed to
offer eligible partners the unique opportunity to reach more
customers and accelerate revenue through Microsoft’s cloud
storefronts. IP Azure Co-Sell Ready means that NTR can now be
offered through Microsoft AppSource and the Azure Marketplace, and
collaboratively sold through Microsoft sales and partner channels,
further extending the value of Microsoft Teams and compliance
recording to trading and other regulated environments.
Mike Ammerlaan, Director of Office 365 Ecosystem Marketing at
Microsoft Corp., said, “Partners are the growth engine for
Microsoft and Microsoft is the growth engine for partners, and in
this spirit, we’re excited to engage with NICE on both fronts –
through the Microsoft Team Certification Program and through our
Azure IP Co-Sell Program – to deliver much-needed capabilities to
customers in the financial services sector to help them stay
compliant.”
Offered as an on-premise or cloud solution (leveraging Microsoft
Azure), the NICE Trading Recording System (NTR) is an all-in-one
compliance-focused trade conversation recording platform used by
most of the world’s leading banks and investment firms for
recording and retaining trade conversations from turrets, desk
phones, mobile phones, and unified communications platforms.
Learn More:
- Microsoft’s certified compliance recording solutions can be
found at Certified Partners.
- Information on NICE’s Teams-certified NTR solution can be
accessed through Microsoft AppSource or Microsoft’s One Commercial
Partner GTM tool (OCP GTM).
- Additional resources are also available on the NICE Microsoft
Teams Omni-Channel Recording Resource Center here.
About NICE NICE (Nasdaq: NICE) is the world's leading
provider of both cloud and on-premises enterprise software
solutions that empower organizations to make smarter decisions
based on advanced analytics of structured and unstructured data.
NICE helps organizations of all sizes deliver better customer
service, ensure compliance, combat fraud and safeguard citizens.
Over 25,000 organizations in more than 150 countries, including
over 85 of the Fortune 100 companies, are using NICE solutions.
www.nice.com
Trademark Note: NICE and the NICE logo are trademarks or
registered trademarks of NICE Ltd. All other marks are trademarks
of their respective owners. For a full list of NICE’s marks, please
see: www.nice.com/nice-trademarks.
Forward-Looking Statements This press release contains
forward-looking statements as that term is defined in the Private
Securities Litigation Reform Act of 1995. Such forward-looking
statements, including the statements by Mr. Wooten, are based on
the current beliefs, expectations and assumptions of the management
of NICE Ltd. (the “Company”). In some cases, such forward-looking
statements can be identified by terms such as “believe,” “expect,”
“seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,”
“plan,” “estimate,” or similar words. Forward-looking statements
are subject to a number of risks and uncertainties that could cause
the actual results or performance of the Company to differ
materially from those described herein, including but not limited
to the impact of changes in economic and business conditions,
including as a result of the COVID-19 pandemic; competition;
successful execution of the Company’s growth strategy; success and
growth of the Company’s cloud Software-as-a-Service business;
changes in technology and market requirements; decline in demand
for the Company's products; inability to timely develop and
introduce new technologies, products and applications; difficulties
or delays in absorbing and integrating acquired operations,
products, technologies and personnel; loss of market share; an
inability to maintain certain marketing and distribution
arrangements; the Company’s dependency on third-party cloud
computing platform providers, hosting facilities and service
partners;, cyber security attacks or other security breaches
against the Company; the effect of newly enacted or modified laws,
regulation or standards on the Company and our products and various
other factors and uncertainties discussed in our filings with the
U.S. Securities and Exchange Commission (the “SEC”). For a more
detailed description of the risk factors and uncertainties
affecting the company, refer to the Company's reports filed from
time to time with the SEC, including the Company’s Annual Report on
Form 20-F. The forward-looking statements contained in this press
release are made as of the date of this press release, and the
Company undertakes no obligation to update or revise them, except
as required by law.
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version on businesswire.com: https://www.businesswire.com/news/home/20201029005529/en/
NICE Corporate Media Contact Cindy Morgan-Olson,
646-408-5896, ET, cindy.morgan-olson@niceactimize.com
Investors Marty Cohen, +1 551 256 5354, ET, ir@nice.com
Yisca Erez +972 9 775 3798, CET, ir@nice.com
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