EXL Recognized as 2020 Gartner Peer Insights Customers’ Choice for Data and Analytics Service Providers
October 20 2020 - 08:30AM
EXL (NASDAQ: EXLS), a leading Analytics and Operations Management
company, today announced it has been named the 2020 Gartner Peer
Insights Customers’ Choice for Data and Analytics Service
Providers.
The Customers’ Choice distinction is given to select vendors who
receive exemplary ratings from their verified customers. To achieve
this recognition, vendors must have a minimum of 50 published
reviews with an average overall rating equal or higher than the
mean rating for that market. [1]
EXL is the only vendor to be recognized as Customers’ Choice in
the report: Gartner Peer Insights ‘Voice of the Customer’: Data and
Analytics Service Providers. From our view, this distinction is a
testament to EXL's commitment towards keeping its customers first,
and ability to consistently add value to their business as a
trusted service partner.
“We are proud to be the Gartner Peer Insights Customers’ Choice
for Data and Analytics Service Providers, a distinction we feel is
even more meaningful because our customers put us there.” said
Vivek Jetley, Executive Vice President and Head of EXL Analytics.
“To us, this recognition validates our ability to create
significant value for our clients by leveraging our domain
expertise and capabilities across the full analytics stack, from
data management to advanced analytics, leveraging machine learning
and AI.”
Said Anita Mahon, Executive Vice President and Chief Growth
& Strategy Officer, EXL, "Companies need to understand the
metrics that matter most in the ‘new reality” in order to generate
insights about changing markets and find opportunities for growth.
Navigating such an uncertain environment also requires true,
trusted strategic partners. We’re proud our clients have recognized
us through this distinction.”
The customers had this to say about EXL:
- "EXL Has Delivered Exceptional Value for Our Organization" "The
EXL Analytics team we work with provides critical support to our
business via the use of cutting-edge statistical analysis
techniques to unlock value in our data and support management
decision making" – Financial Analytics & Decision Support
Leader
- "[The] company is built on value and trust. How work should be
done with the clients is as important as what they do for them.
They take client service seriously. Their clients’ priorities drive
their business focus to ensure their needs are met" – Data &
Analytics Consultant
- “We have worked with EXL since late 2019 and our experience
with them has been fantastic. The knowledge and expertise in
assisting our teams transform and improve our data collection and
consumption process has been extremely beneficial." – Consumer
Analytics Leader
With a talented pool of 4500 data engineers, data scientists,
business consultants, and SMEs across the globe, EXL has been
helping its customers in planning, executing and continuously
improving on their Data and Analytics strategies. To achieve this,
EXL teams effectively leverage in-house expertise across the
Analytics spectrum, from data management & cloud enablement, to
Advanced Analytics & AI techniques. These capabilities combined
with a deep knowledge of domain – a unique strength of EXL built
over 20 years’ experience across industries – deliver the
consistent value for customers’ reflected in their reviews.
To view customer reviews at Gartner Peer Insights, please click
here.
[1] Source: Gartner Peer Insights ‘Voice of the Customer’: Data
and Analytics Service Providers, Peer Contributors, 22 September
2020.
DisclaimerGartner Peer Insights Customers’
Choice constitute the subjective opinions of individual end-user
reviews, ratings, and data applied against a documented
methodology; they neither represent the views of, nor constitute an
endorsement by, Gartner or its affiliates.
About EXLEXL (NASDAQ: EXLS) is a leading
operations management and analytics company that helps our clients
build and grow sustainable businesses. By orchestrating our domain
expertise, data, analytics and digital technology, we look deeper
to design and manage agile, customer-centric operating models to
improve global operations, drive profitability, enhance customer
satisfaction, increase data-driven insights, and manage risk and
compliance. Headquartered in New York, EXL has more than 31,600
professionals in locations throughout the United States, the UK,
Europe, India, the Philippines, Colombia, Australia and South
Africa. EXL serves multiple industries including insurance,
healthcare, banking and financial services, utilities, travel,
transportation and logistics, media and retail, among others. For
more information, visit www.exlservice.com.
Media Contact:
Michael Sherrill
Vice President Marketing
646-419-0778
michael.sherrill@exlservice.com
Investor contact:
Steven N. Barlow
Vice President Investor Relations
212-624-5913
steven.barlow@exlservice.com
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