State of Connecticut Selects Intrado’s Health Advocate to Enhance Employees’ Healthcare Experience and Support Preferred ...
June 23 2020 - 9:00AM
Intrado’s Health Advocate, a leading provider of health
advocacy, navigation and integrated benefits programs, announced
today that it will provide health advocacy and navigation services
to the State of Connecticut’s more than 60,000 employees covered
under the state’s benefits program, in addition to affiliate
partners across the state.
The current healthcare environment is more complex than ever
before. Having access to expert support and resources improves
overall outcomes and mitigates rising costs for both individuals
and their employers. Health Advocate’s industry-leading advocacy
and navigation services will be available to all State of
Connecticut and affiliate employees and their family members to
help them effectively navigate their health and well-being
benefits, including:
- Finding high quality, in-network providers and scheduling
appointments
- Clinical decision support and reviewing diagnoses and
treatments
- Coordinating second opinions
- Explaining coverage and benefits offerings
- Resolving billing and reimbursement issues
In addition, Health Advocate’s team of experienced Personal
Health Advocates will support employees and their family members
enrolled in the State of Connecticut’s newly introduced preferred
provider network, helping to identify providers and facilities in
the network, schedule appointments, and provide quality and cost
information. Health Advocate’s online and mobile Member Engagement
App has been modified specifically for this relationship,
presenting preferred provider and network information for the
members’ easy use.
“By helping employees navigate preferred provider networks,
Health Advocate ensures that patients get the care they need, when
they need it, while making the best use of their benefits,” said
Abbie Leibowitz, M.D., Chief Medical Officer, Founder and President
Emeritus, Health Advocate. “As many organizations face economic
pressure during this challenging time, preferred provider networks
like the State of Connecticut’s can improve access and medical
outcomes while controlling costs.”
Coupling Health Advocate’s expert personalized support with the
state’s high-quality preferred provider network arrangement will
maximize the overall impact of the program. The network features
contracted hospitals, physicians and other healthcare providers
that have been shown to provide the best possible healthcare
outcomes for patients at the best value. Health Advocate will
enhance the “usability” of this network, educating employees and
family members about the program and helping them access included
providers.
Health Advocate’s services will be available to all State of
Connecticut and affiliate partner employees and family members
beginning in September.
About Intrado’s Health Advocate
Intrado’s Health Advocate makes healthcare easier for over
12,000 organizations and their employees and members
nationwide.
Our solutions leverage a unique combination of personalized,
compassionate support from healthcare experts using powerful
predictive data analytics and a proprietary technology platform
including mobile solutions to provide clinical support and engage
members in their health and well-being.
Our members enjoy a best-in-class, personalized concierge
service that addresses nearly every clinical, administrative,
wellness, or behavioral health need. Our clients benefit from high
levels of engagement, improved employee productivity and health,
and reduced medical costs, while simultaneously simplifying and
upgrading their health benefits offerings. For more information,
visit us at www.HealthAdvocate.com.
About Intrado Corporation
Intrado Corporation is an innovative, cloud-based, global
technology partner to clients around the world. Our solutions
connect people and organizations at the right time and in the right
ways, making those mission-critical connections more relevant,
engaging, and actionable - turning Information to Insight.
Intrado has sales and/or operations in the United States,
Canada, Europe, the Middle East, Asia Pacific, Latin America, and
South America. Intrado is controlled by affiliates of certain funds
managed by Apollo Global Management, Inc. (NYSE: APO). For more
information, please call 1-800-841-9000 or
visit www.intrado.com.
Contact
Courtney Prizer, Public Relations Specialist
CPrizer@HealthAdvocate.com
610-940-6723
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