By Sarah E. Needleman and Patience Haggin
Some businesses for days played down the health threat of the
new coronavirus or directed employees to continue coming into
offices as federal and local health authorities have called for
flexible work arrangements to slow the spread of the disease.
Closely held Hill Restaurant Group recently said it wouldn't
close its seven eateries in the Washington, D.C., area before
reversing course. Ad agency holding company Omnicom Group Inc. and
technology firm MicroStrategy Inc. maintained -- until this week --
that most employees should come into work.
The companies say their actions have been aimed at avoiding
service disruptions or other outcomes that might cause serious
financial harm. In some instances, company leaders have argued that
the new coronavirus isn't as dire a threat as other infectious
diseases.
Experts say the novel coronavirus poses a major health threat in
part because there is no vaccine to protect people against
Covid-19, the potentially deadly illness caused by the virus.
State and county officials have encouraged businesses to send
workers home in recent days while many businesses -- including in
retail, entertainment and hospitality -- have opted to close
temporarily. Some jurisdictions that have mandated closures have
carved out exemptions for first-responders and "essential"
personnel in health-care fields or at grocery stores and banks.
In a more-than-3,100-word memo to employees Monday that was
reviewed by The Wall Street Journal, MicroStrategy CEO Michael
Saylor he opposed social distancing -- the practice of sharply
limiting interpersonal contact, as recommended by health officials
around the world to slow infection rates -- and urged employees to
come to work. However, he added that offices would close if
required by local officials and that employees could work from home
in certain situations including a lack of child care.
"There is undoubtedly stress on the medical system and a tragedy
for the senior population, but no reason to believe it is risky for
otherwise healthy people to go to work, school, or live our lives,"
wrote Mr. Saylor, whose firm provides analytics and mobility
applications for businesses. "It is soul-stealing and debilitating
to embrace the notion of social distancing & economic
hibernation."
A MicroStrategy software developer in his 20s said he and many
colleagues he heard from were stunned by Mr. Saylor's memo. "Just
because old people are dying from [the coronavirus] doesn't mean we
shouldn't be worried about it," he said, adding that he has worked
from home during snow storms without hiccups. "We could give it to
family members."
Asked for comment, a spokeswoman for MicroStrategy forwarded an
email Mr. Saylor sent to the company's roughly 2,300 employees
Wednesday in which the executive expressed a change of heart.
"As I reflect as someone who cares deeply about MicroStrategy
and its employees, it's time for me to listen to our employees,
leaders, and governments," Mr. Saylor wrote. "Effective today,
MicroStrategy is moving to a voluntary work-from-home policy and we
encourage you to work remotely."
Shutting down even for a brief period could be devastating for
many small firms, said Tom Johnson, managing partner of Hill
Restaurant Group, in a post he wrote on a trade group's private
Facebook page Sunday saying he opposed closing his eateries'
doors.
The post was later shared publicly online, and Mr. Johnson said
he has since received several threatening phone calls and emails.
"We were villainized overnight," he said, adding that he regrets
the tone of his post. "We weren't trying to say we don't care or
that the virus is something to not take seriously."
Mr. Johnson said local officials had ordered restaurants to keep
tables at least 6 feet apart -- a mandate that some of his
restaurants aren't large enough to support -- and to prohibit
patrons from sitting at restaurant bars.
"I don't know if we're going to make it through this," said Mr.
Johnson, who has since closed the company's restaurants after
Washington, D.C., officials ordered all eateries to cease table
service Monday. "I'm not some huge conglomerate."
This week a local California sheriff's office where Tesla Inc.'s
U.S. car factory is located said activities there should be limited
to "minimum basic operation only" after the auto maker's Chief
Executive Elon Musk publicly played down the significance of the
viral pandemic.
In an email to staffers Monday Mr. Musk said the harm from the
panic over the novel coronavirus is more dangerous than the actual
disease, reiterating past comments he has made on social media. He
told workers they would be permitted to stay home and said, "I will
personally be at work, but that's just me."
On Monday Mr. Musk tweeted that "danger of panic still far
exceeds danger of corona imo," using an abbreviation for the phrase
"in my opinion." He also retweeted a message posted from Tesla's
main Twitter account that indicated the company's employees were
working to bring its electric vehicles to customers. "Model Y
deliveries begin!" it said. Operations at the factory were
continuing as of midmorning Wednesday.
New York-based Omnicom until this week allowed only some of its
70,000 employees to work remotely. After an anonymous online
petition on Change.org called for companywide remote work, the
advertising-agency holding company updated its policy Sunday. In a
staff-wide email, Omnicom CEO John Wren gave employees permission
to work from home, requiring only "essential staff" to come into
the company's offices.
An Omnicom spokeswoman didn't respond to requests for
comment.
Visual-effects artists in the film industry are pushing for
permission to work from home, too. Vancouver, Canada-based
visual-effects artist Mario Rokicki created an online petition
Saturday asking the Motion Picture Association of America to put
aside contractual obligations barring visual-effects artists from
remote work.
Visual-effects studios typically work for a film studio under a
nondisclosure agreement and security certificate that allow them to
perform work only inside studio offices, Mr. Rokicki said. He said
he hopes the MPAA, or its big-studio members, ease these
obligations during the pandemic.
His petition had over 5,600 signatures on Tuesday afternoon. The
MPAA didn't comment.
Write to Sarah E. Needleman at sarah.needleman@wsj.com and
Patience Haggin at patience.haggin@wsj.com
(END) Dow Jones Newswires
March 18, 2020 16:50 ET (20:50 GMT)
Copyright (c) 2020 Dow Jones & Company, Inc.
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