Accenture’s Future Systems Research Reveals Companies that Excel at Scaling Technology Innovation Generate Double the Reven...
October 02 2019 - 7:29AM
Business Wire
New research surveyed more than 8,300
organizations to reveal the relationship between technology
adoption and business growth
A vast new research survey on Future Systems from Accenture
(NYSE: ACN) sheds important light on the enormous impact that
technology investment and adoption have on a company’s financial
performance and most notably, the mindsets and behaviors of
companies that are industry leaders. The new research, titled:
“Full Value. Full Stop. How to scale innovation and achieve full
value with Future Systems,” provides insights on how to scale
innovation and achieve full value of technology investments, builds
on Accenture’s initial Future Systems report launched last year,
and is based on a survey of more than 8,300 organizations across 20
industries and 22 countries. It is designed to help companies
understand and close the innovation achievement gap – defined as
the difference between potential and realized value from technology
investments.
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The Future Systems research is Accenture’s largest enterprise IT
survey ever conducted and includes measures of both mature and
emerging technologies such as artificial intelligence (AI),
blockchain, and extended reality. It scored companies on three
important dimensions: technology adoption, depth of technology
adoption, and organizational and cultural readiness. By assigning a
score for each of these key factors, the study determined which
companies were ‘Leaders’ (top 10 percent) and which were ‘Laggards’
(bottom 25 percent). Tracking performance indicators between 2015
and 2023 (projected), the study identifies the relationship between
technology adoption and value achieved, finding that Leaders grow
revenue at more than twice the rate of Laggards. Moreover, in 2018
alone, Laggards surrendered 15 percent in foregone annual revenue,
and stand to potentially miss out on an astonishing 46 percent in
revenue gains by 2023 if they do not change their enterprise
technology approach.
“Today’s C-suite is investing staggering amounts of money in new
technology, but not every company is realizing the benefits of
innovation as a result of those investments,” said Bhaskar Ghosh,
group chief executive, Accenture Technology Services. “Competing in
today’s data-driven, post-digital economy means organizations need
to have a carefully calibrated strategy toward technology adoption
and a clear vision for what their companies’ future systems should
look like. Our newest research reveals that the world’s leading
companies are investing in boundaryless, adaptable and radically
human systems to maximize innovation, business performance and
value.”
Fundamentally, Leaders believe that humans and machines can
bring out the best in each other while companies and their
ecosystems can form mutual alliances. It’s one reason they’re
motivated to build future systems that are boundaryless, adaptable
and radically human, which the study defines as follows:
- Boundaryless: Boundaryless systems take advantage of
blurring boundaries—within the IT stack, between companies, and
between humans and machines—to create new spaces where ideas and
partnerships flourish.
- Adaptable: Adaptable systems learn, improve and adapt by
themselves, eliminating the friction that hinders business growth
and empowering humans to make better decisions, exponentially
faster.
- Radically Human: Radically human systems talk, listen,
see and understand just like we do, bringing elegant simplicity to
every human-machine interaction and creating tomorrow’s
advantage.
“To maximize the return on their technology investments, leading
organizations are improving their technology quotient, going beyond
building pockets of excellence, to implementing a strategy for
achieving enterprise-wide transformation,” added Ghosh.
The Future Systems research found that Leaders exhibit a
distinct mindset and approach to enterprise-wide technology
adoption and organizational transformation – often in stark
contrast to Laggards. Specifically, Leaders are:
- Adopting fast, flexible technologies: Leaders are
adopting powerful technologies such as AI at a rate of 98 percent
compared to just 42 percent of Laggards. Leaders are also using
solutions that enable decoupled data, infrastructure and
applications. In fact, Leader adoption of technologies such as
DevSecOps, microservices and containers outpaces that of Laggards
by a vast margin: 97 percent to 30 percent.
- Embracing cloud computing: Leaders are far ahead when it
comes to adopting cloud technologies as way to effectively leverage
other technologies, including AI and analytics. An overwhelming 95
percent of Leaders see the cloud as a catalyst to innovation,
compared to just 30 percent of Laggards.
- Treating data as a corporate asset: A full 90 percent of
Leaders take steps to ensure data quality rather than relying on
data that is potentially unverified or biased. This means that 94
percent of Leaders trust that their data is reliable enough to
drive business change, compared with just 64 percent of
Laggards.
- Managing technology investments across the enterprise:
Leaders are achieving better business alignment by effectively
breaking down barriers between IT and other departments.
- Upskilling their talent: Leaders are using experiential
learning at nearly three times the rate of Laggards: 73 percent
versus 24 percent. AI and advanced analytics in areas such as
personalized learning, predicting worker skills needs, and matching
worker skill requirements with training modules are being used by
87 percent of Leaders, but just 35 percent of Laggards.
More information on the “Full Value. Full Stop” research,
including infographics, key indicators over an eight-year time
period and benchmarks by industry and geography is available here.
Follow the conversation on Twitter with #IntoTheNew.
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions — underpinned by the world’s largest
delivery network — Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With 492,000 people
serving clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives. Visit us
at www.accenture.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20191002005102/en/
Julie Bennink Accenture +1 312 693 7301
julie.l.bennink@accenture.com
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