Facebook Shows Who's Boss by Adding Its Name to Instagram, WhatsApp
August 02 2019 - 10:10PM
Dow Jones News
By Deepa Seetharaman and Jeffrey Horwitz
Facebook Inc. is attaching its name to Instagram and WhatsApp in
a rebranding decision aimed at further unifying the company's apps
that had been cultivated as separate consumer services.
It said it would add the "From Facebook" tag to its Instagram
and WhatsApp brands, and the Facebook name would be visible in its
marketing and to users inside the apps--moves that some inside the
company oppose.
"We want to be clearer about the products and services that are
part of Facebook," spokeswoman Bertie Thomson said in an email to
The Wall Street Journal.
Tech news site The Information first reported the branding
change, which will bring Instagram and WhatsApp in line with
Workplace, Portal and Oculus, all of which incorporate Facebook
into their marketing.
This is the latest move by Chief Executive Mark Zuckerberg to
stitch together Facebook's family of apps, even as regulators
scrutinize whether the company has acquired startups including
Instagram and WhatsApp to stymie competitive threats, the Journal
reported this week.
Earlier this year, Mr. Zuckerberg said Facebook would shift its
focus to private communications and make it possible for users to
communicate across its three central platforms -- Facebook,
WhatsApp and Instagram.
Mr. Zuckerberg's efforts to unify these services have been
controversial internally, according to former employees, and some
insiders remain puzzled by Mr. Zuckerberg's overarching reasons for
pursuing this strategy. Over the last year, Mr. Zuckerberg has
adopted a more-aggressive posture internally and pushed for changes
over the objections of other senior executives.
Last year, Mr. Zuckerberg discussed the "From Facebook" branding
change with senior executives. Some of the executives pushed back,
saying Instagram and WhatsApp are doing well and yoking them to a
controversial brand might hurt those companies, according to a
person familiar with the matter.
A recurring conclusion of Facebook's marketing research was that
Instagram and WhatsApp were harmed by their association with
Facebook's brand, according to someone familiar with the results of
the research. The effect wasn't subtle: When Instagram users were
told of Facebook's ownership of Instagram and asked their opinion
of Instagram, they rated the platform lower than when Instagram's
connection with Facebook wasn't made, the person said.
Supporters of the change believed that stitching the brands
together could help burnish the Facebook brand, which has been
beset by challenges stemming from myriad controversies around user
privacy and misinformation.
Changes in the company's marketing structure presaged the
branding move. Late last year, Facebook created a "Facebook Inc."
marketing division which was meant to both coordinate and
centralize the company's efforts to promote its various brands. But
even then there was little discussion around or support for
emphasizing Instagram and WhatsApp's connection to Facebook.
Employees working on Instagram's messaging service, Direct, were
recently told they would be shifted to the Facebook Messenger team,
two people familiar with the matter said. The company also recently
changed corporate email addresses so employees at the various units
of Facebook would all have @fb.com addresses.
Write to Deepa Seetharaman at Deepa.Seetharaman@wsj.com
(END) Dow Jones Newswires
August 02, 2019 21:55 ET (01:55 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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