Facebook's Sheryl Sandberg: 'We Understand' Concerns About Big Tech Companies
June 19 2019 - 10:47AM
Dow Jones News
By Benjamin Mullin
CANNES, France -- Facebook Inc. Chief Operating Officer Sheryl
Sandberg said that the social-media company failed to anticipate
foreign interference aimed at disrupting the 2016 U.S. presidential
election.
Speaking onstage during a question-and-answer session at the
Cannes Lions International Festival of Creativity, Ms. Sandberg
said the company was prepared to thwart hackers in advance of the
2016 election but wasn't ready to combat the spread of
misinformation from Russia and elsewhere.
"We really missed it," Ms. Sandberg said. "Everyone missed
it."
Since then, she said, Facebook has created safeguards to curb
misinformation. The company ramped up its engagement with
governments around the world to prevent election interference and
launched a verification program with third-party fact-checkers to
reduce the spread of hoaxes.
During a 45-minute conversation, Ms. Sandberg addressed topics
including data privacy, growing calls for regulation of big tech
companies and Facebook's current approach to mergers and
acquisitions.
Ms. Sandberg's appearance comes amid increasing scrutiny of big
tech companies by government regulators. Facebook is being
scrutinized by investigators at the U.S. Federal Trade Commission,
and the Justice Department is preparing an antitrust investigation
of Alphabet Inc.'s Google.
Ms. Sandberg said that Facebook is calling for some regulation
of the company -- echoing an op-ed by Chief Executive Mark
Zuckerberg published in the Washington Post earlier this year --
adding that Europe's General Data Protection Regulation policy is a
"good blueprint" for U.S. lawmaking.
"We are very much trying to usher in the next era," Ms. Sandberg
said. "We are very much working with governments to write the right
rules."
During the question-and-answer session, Ms. Sandberg also
addressed calls by critics for antitrust action against Facebook.
Antitrust action is meant to preserve choices for consumers, Ms.
Sandberg said, and Facebook users already have a variety of
alternatives for social networking.
"Absolutely you could share [a photo] on Instagram, but you
could also share it on other services," Ms. Sandberg said.
Toward the end of the conversation, Ms. Sandberg said that
Facebook doesn't have any big acquisitions in the pipeline
currently but noted that Facebook has made small acquisitions in
the past. Instagram only had 13 employees when it was acquired, Ms.
Sandberg said, an example of a small company that grew quickly
after it was acquired by Facebook.
Although Ms. Sandberg experienced challenges during her tenure
as chief operating officer of Facebook, she said that she stayed at
the company through the recent tumult because she felt a
responsibility to fix the social network's problems.
"Through all of it I really believe so deeply in what happens on
Facebook," she said.
Write to Benjamin Mullin at Benjamin.Mullin@wsj.com
(END) Dow Jones Newswires
June 19, 2019 10:32 ET (14:32 GMT)
Copyright (c) 2019 Dow Jones & Company, Inc.
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