Delivering a key missing link to operations
automation and laying the groundwork for NFV and 5G
NICE, France, May 14, 2018 /CNW Telbec/ - EXFO Inc.
(NASDAQ: EXFO) (TSX: EXF), the network test, monitoring and
analytics experts, launched the industry's first solution that
automatically links performance measurements to network topology to
enable service degradation diagnosis in record time. EXFO
Ontology's automated common cause analysis module uses insights
from EXFO's network/service topology and real-time performance
analytics solutions to automate the most labor-intensive steps of
the troubleshooting process. Communications service providers (CSP)
can find the source of severe service disruptions quicker than
ever—even those that arise from obscure network transmission
problems that are otherwise difficult to
pinpoint.
CSPs have flagged the deficit of automation in service assurance
applications and lack of integration of assurance across services
and infrastructures as important roadblocks on the road to network
operations automation, even in advance of preparations for NFV and
5G. Diagnosing issues that simultaneously affect multiple services,
cells or subscribers can take weeks and pinpointing the common root
cause requires a multidisciplinary team. Creating that temporary
team of highly skilled and valued subject matter experts is
extremely disruptive to operations. In addition, escalation of
support requests are also often the result of a lack of automated
diagnostic tools. Customers need to contact support for service
issues that a proactive automated system could have already found
and solved.
Automation is an essential way to both speed up resolution and
keep many complaints from happening in the first place. Automated
common cause analysis is the first solution to automatically detect
both multiple and distributed KPI violations and then trigger a
topology-driven analysis to determine the common cause and
dramatically speed up troubleshooting. The use of an accurate,
real-time topology is a unique central enabler; the ability to
compute impacts of both alarms and KPIs violations across all
network layers is a game changer.
"EXFO is the only organization with a product portfolio of
service assurance testing and performance metrics strong enough to
create such an ambitious solution as automated common cause
analysis," said Claudio Mazzuca,
EXFO's Vice-President, Systems and Analytics. "Our solutions,
covering everything from fiber to active and passive testing, make
us uniquely positioned to turn this aspirational concept into a
reality."
Learn more about the solution: visit EXFO's booth (329) during
Digital Transformation World (formerly TM Forum Live!) happening
now through May 16 in Nice, France.
About EXFO
EXFO develops smarter network test,
monitoring and analytics solutions for the world's leading
communications service providers, network equipment manufacturers
and webscale companies. Since 1985, we've worked side by side with
our customers in the lab, field, data center, boardroom and beyond
to pioneer essential technology and methods for each phase of the
network lifecycle. Our portfolio of test orchestration and
real-time 3D analytics solutions turns complex into simple and
delivers business-critical insights from the network, service and
subscriber dimensions. Most importantly, we help our customers
flourish in a rapidly transforming industry where "good enough"
testing, monitoring and analytics just aren't good enough
anymore—they never were for us, anyway. For more information, visit
EXFO.com and follow us on the EXFO Blog.
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SOURCE EXFO Inc.