FedEx Returns Technology Offers End-To-End Returns Management to E-tailers
March 19 2018 - 8:00AM
Business Wire
Solution Enables Merchants with High-Volume
Shipments to Increase Visibility and Efficiency of Returns
Management While Improving Customer Experience
FedEx Corp. (NYSE: FDX) announced today the launch of FedEx
Returns Technology, a comprehensive solution for returns
management, which gives high-volume merchants and e-tailers the
ability to quickly and easily improve their customer
experience.
Using the FedEx Returns Technology platform, merchants will have
complete visibility into returns, giving them an easy way to track
shipments, manage inventory, analyze returns trends and make more
informed decisions based on shoppers’ returns behaviors. FedEx
Returns Technology is integrated into more than 1,700 participating
FedEx Office locations across the U.S., enabling merchants to offer
their customers the ability to easily drop off returns that can be
inspected, professionally packed and, in some cases, enable a
faster credit refund.
“Returns have rapidly evolved into a critical factor, second
only to cost, in satisfying today’s e-commerce customers,” said
Ryan Kelly, senior vice president, FedEx Supply Chain. “FedEx
Returns Technology bridges the gap between digital and physical,
allowing merchants to define a returns strategy that works for
their business model and for their customers.”
With the goal of simplifying returns for businesses and the end
consumer, FedEx offers a diverse portfolio of returns products
including a wide selection of automation platforms on fedex.com for
small and medium-sized businesses, and value-add services including
FedEx® Pack and Return services through FedEx Office as well as
comprehensive reverse logistics capabilities for more robust
businesses through FedEx Supply Chain.
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses
worldwide with a broad portfolio of transportation, e-commerce and
business services. With annual revenues of $62 billion, the company
offers integrated business applications through operating companies
competing collectively and managed collaboratively, under the
respected FedEx brand. Consistently ranked among the world’s most
admired and trusted employers, FedEx inspires its more than 400,000
team members to remain “absolutely, positively” focused on safety,
the highest ethical and professional standards and the needs of
their customers and communities. To learn more about how FedEx
connects people and possibilities around the world, please visit
about.fedex.com.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20180319005103/en/
FedEx Corp.Media Relations:Jonathan Lyons,
901-355-5306jonathanlyons@fedex.com
FedEx (NYSE:FDX)
Historical Stock Chart
From Mar 2024 to Apr 2024
FedEx (NYSE:FDX)
Historical Stock Chart
From Apr 2023 to Apr 2024