Airtel and Cisco Team to Improve Mobile User Experience
February 25 2018 - 6:00AM
Mobile World Congress – With mobile data
consumption surpassing usage of the U.S. and China in 20171, mobile
service providers in India are working to enhance their network
infrastructure to manage and support the growth surge and ensure
quality of customer experience.
Bharti Airtel (Airtel), India’s largest
telecommunications services provider, and Cisco have joined forces
to improve customer experience by taking their SON collaboration to
next level.
SON is now carrying out optimization based on
customer experience and predictive analytics apart from the
traditional approach of responding to network degradations.
SON self-healing applications have been enriched
for taking proactive actions in near real time, using predictive
machine learning and interworking of SON with NOC tools, PM
analytics & customer experience analytics platforms.
Cisco and Airtel are continuously working
together to identify new use cases and enhancing SON capabilities
of deployed platform.
“Our collaboration on this project with Cisco
has helped us to dynamically adjust our network during exponential
increase in voice and data traffic,” said Abhay
Savargaonkar, director, Networks, Bharti Airtel. “We
are now taking SON to next level by integrating it with other data
sources and machine learning capabilities. This is a path breaking
step to put more intelligence in the network and enable us to
enhance real-time experience of our consumers.”
“Airtel is building a completely automated
network platform that self-monitors, adjusts, and modifies without
manual intervention,” said Yvette Kanouff, senior vice
president, general manager, Service Provider Business,
Cisco. “Working together, we designed an open,
hyper-programmable architecture that consolidates Airtel’s
multi-vendor, multi-domain network into a sleek, agile, unified
system capable of scaling to meet the intense demands spanning in
and outside its region.”
Cisco is leading the disruption in the industry
with our technology innovations in systems, silicon, optics and
security, and our unrivalled expertise in mass-scale
networking, automation, optical, cable access, video, and mobility.
Together with our portfolio of professional services, we
can enable service providers and media and web companies to
reduce cost and complexity, help secure their networks and grow
revenue.
Supporting Resources
- Cisco SON Suite
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About Bharti Airtel Bharti
Airtel Limited is a leading global telecommunications company with
operations in 20 countries across Asia and Africa. Headquartered in
New Delhi, India, the company ranks amongst the top 4 mobile
service providers globally in terms of subscribers. In India, the
company's product offerings include 2G, 3G and 4G wireless
services, mobile commerce, fixed line services, high speed DSL
broadband, IPTV, DTH, enterprise services including national &
international long-distance services to carriers. In the rest of
the geographies, it offers 2G, 3G wireless services and mobile
commerce. Bharti Airtel had over 307 million customers across its
operations at the end of November 2014.
About Cisco
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Cisco Press Contact: Sara
Cicero, Service Provider PR, stutzes@cisco.com
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