FAIRMONT, W.Va., Feb. 15, 2018 /PRNewswire/ -- Financial
assistance programs continue to be available for Mon Power and
Potomac Edison customers in West
Virginia who need help with winter heating bills.
Assistance to qualifying customers is available through the
West Virginia Emergency Assistance
Program and the West Virginia 20
Percent Discount Program.
- The West Virginia Emergency
Assistance Program is administered by the West Virginia Department
of Health and Human Resources (DHHR) to help eligible customers
avoid termination of electric service. Customers must present
a disconnect notice at the county DHHR office. Online
applications are available at www.wvinroads.org or applicants can
call 304-356-4619 to find a local DHHR office. Emergency
Assistance is a one-time payment that is applied to the customer's
account.
- The West Virginia 20 Percent
Discount Program is administered by the West Virginia DHHR, Office
of Family Support, and can reduce a low-income customers' utility
bill by 20 percent. Eligible customers can obtain
applications from the DHHR and send the completed forms to: Mon
Power/Potomac Edison, 20 Percent Discount Program, 5001 NASA Blvd.,
Fairmont, WV, 26554. Online
applications are available at www.wvinroads.org or applicants can
call 304-356-4619 for additional information.
Mon Power and Potomac Edison residential customers also can
manage their electric bills through the FirstEnergy Equal Payment
Plan (EPP). With EPP, customers can make consistent monthly
payments to avoid seasonal highs and lows in their electric
bills. To apply or learn more about other company programs,
visit www.firstenergycorp.com or call 800-686-0022.
In addition to the payment options, FirstEnergy offers a Medical
Certification program. Disconnection of electric service
resulting from overdue bills can be delayed up to 30 days if it is
determined that the loss of electric service would be especially
dangerous to the health of a permanent member of a customer's
household. An appropriate health care professional must
complete a Medical Certification Form describing the resident's
medical condition. The Medical Certification process also can
be used to restore electric service after a customer has been
disconnected.
FirstEnergy also offers a program called Third Party
Notification where a relative, friend, clergy, or social service
agency can be notified along with the customer if electric service
is about to be disconnected. The third party is not obligated
to pay the overdue bills, but can help make payment arrangements
for the customer who might have difficulty paying their bill.
Mon Power, a subsidiary of FirstEnergy Corp. (NYSE: FE) serves
about 385,000 customers in 34 West Virginia counties. Follow
Mon Power on Twitter @MonPowerWV.
Potomac Edison, also a subsidiary of FirstEnergy Corp., serves
about 137,000 customers in the Eastern Panhandle of West
Virginia. Follow Potomac Edison at www.potomacedison.com, on
Twitter @PotomacEdison, and on Facebook at
www.facebook.com/PotomacEdison.
FirstEnergy is dedicated to safety, reliability and operational
excellence. Its 10 electric distribution companies form one
of the nation's largest investor-owned electric systems, serving
customers in Ohio, Pennsylvania, New
Jersey, West Virginia,
Maryland and New York. The
company's transmission subsidiaries operate more than 24,000 miles
of transmission lines that connect the Midwest and Mid-Atlantic
regions. Follow FirstEnergy online at
www.firstenergycorp.com. Follow FirstEnergy on Twitter:
@FirstEnergyCorp.
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SOURCE FirstEnergy