Wells Fargo Issues Reminder About Feb. 3 Deadline to File Claims in Class-Action Settlement for Retail Sales Practices
January 22 2018 - 11:00AM
Business Wire
With the deadline to file approaching, Wells Fargo & Company
(NYSE: WFC) today is issuing a reminder that in order to
participate in the class-action settlement agreement concerning
improper retail sales practices (Jabbari v. Wells Fargo & Co.,
et al.) eligible current and former customers must submit claims
online or by mail by Feb. 3, 2018. Claim forms are available online
at www.WFSettlement.com, or by calling 866-431-8549.
The broad and far-reaching $142 million settlement agreement
sets aside funds for customer remediation. The settlement class
will consist of all persons who claim that Wells Fargo opened,
without their consent, a consumer or small business checking or
savings account or an unsecured credit card or line of credit or
enrolled them, under certain circumstances, in Identity Theft
Protection services, in each case between May 1, 2002, and April
20, 2017.
The settlement agreement is among the significant steps Wells
Fargo is taking to make things right for customers who may have
been affected by unacceptable retail sales practices. The company
also is conducting broad outreach and working directly with
customers to resolve issues through a complaints process and free
mediation services. In addition, last year Wells Fargo completed an
expanded third-party review of retail banking accounts dating to
January 2009 to determine potentially unauthorized accounts and is
providing refunds and credits to those that incurred fees and
charges.
For customers who believe they had an unauthorized account or
service opened in their name, regardless of when the issue
occurred, Wells Fargo has a dedicated hotline: 877-924-8697. Wells
Fargo also has established an online resource center at
wellsfargo.com/commitment providing the latest information on this
issue.
The settlement agreement is subject to final court approval,
which will be required before payments are made to class members.
The U.S. District Court for the Northern District of California is
scheduled to hold a hearing on March 22, 2018, to consider whether
to grant final approval of the settlement.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified,
community-based financial services company with $1.9 trillion in
assets. Wells Fargo’s vision is to satisfy our customers’ financial
needs and help them succeed financially. Founded in 1852 and
headquartered in San Francisco, Wells Fargo provides banking,
investments, mortgage, and consumer and commercial finance through
more than 8,300 locations, 13,000 ATMs, the internet
(wellsfargo.com) and mobile banking, and has offices in 42
countries and territories to support customers who conduct business
in the global economy. With approximately 263,000 team members,
Wells Fargo serves one in three households in the United States.
Wells Fargo & Company was ranked No. 25 on Fortune’s 2017
rankings of America’s largest corporations. News, insights and
perspectives from Wells Fargo are also available at Wells Fargo
Stories.
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version on businesswire.com: http://www.businesswire.com/news/home/20180122006019/en/
Media contactsMary Eshet
704-383-7777Mary.Eshet@wellsfargo.comJim Seitz,
612-316-2447Jim.Seitz@wellsfargo.comorInvestor RelationsJohn
Campbell 415-396-0523John.M.Campbell@wellsfargo.com
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