Nuance Announces New AI-Powered Dragon Drive Features that Transform the Automotive Experience, Bridging the Gap Between In-C...
January 03 2018 - 8:00AM
CES 2018 --
Nuance Communications, Inc.
(NASDAQ:NUAN) today announced new artificial intelligence
(AI)-powered capabilities for its Dragon Drive automotive platform.
Dragon Drive now tightly integrates conversational artificial
intelligence with non-verbal modalities such as gaze detection,
enabling drivers to get information about and interact with places
outside the car simply by looking at them; enhanced
interoperability with other assistants, including in the smart
home, virtual personal assistants and bots; and Just Talk, the
capability to invoke the automotive assistant without pushing a
button or using a wake-up word.
Powered by artificial intelligence, Dragon Drive’s
conversational automotive assistant listens, understands and
responds to drivers, and empowers automakers to make the AI-powered
connected car experience a reality. Dragon Drive understands and
learns the needs and preferences of drivers and passengers over
time to provide a personalized experience, including access to
entertainment, navigation, points of interest, news feeds, and
in-car features such as heating and air conditioning. Dragon
Drive’s innovative new features, which were honored with a CES 2018
Innovation Award in the Vehicle Intelligence and Self-Driving
Technology category, include:
- Multi-modal usage – utilizes gaze detection
combined with conversational AI to allow drivers to simply look at
an object or place outside the vehicle and ask questions or
interact. For example, drivers can look at a restaurant and say,
“call that restaurant” or “how is that restaurant rated?” or
inquire about a parking garage asking, “how much does it cost to
park there?” Dragon Drive can resolve the point of interest and
provide a meaningful, human-like response.
- Enhanced interoperability via
cognitive arbitration – enables seamless
communication with a world of virtual assistants, including smart
home devices; Nina, Nuance’s enterprise-grade virtual assistant for
customer engagement; and other popular virtual assistants and
services, thus providing users with access to their broader digital
worlds. Drivers can now manage a variety of important tasks from
their cars, from checking remaining months on their car lease and
transferring money between bank accounts to managing home heating,
lighting and security systems – both implicitly and
explicitly.
- AI integration with car sensors – applies AI
to key automotive functions to deliver an unprecedented level of
personalized and contextually relevant results. For example, in
response to a simple request to find parking, Dragon Drive
considers not only the verbal information, but also contextual
information such as the windshield wipers being active to infer
that it might be raining and adjust the parking recommendations to
prioritize covered parking.
- Enhanced multi-passenger interaction –
utilizes voice biometrics and advanced audio processing
technologies to recognize and allow multiple passengers to interact
simultaneously with the automotive assistant without interfering
with each other. For example, any passenger can say, “it’s a little
cold in here.” Thanks to seating awareness and voice biometrics,
Dragon Drive can respond by adjusting the climate only in the
relevant zone, applying preferences of the identified user.
- Just Talk – lets occupants more quickly,
naturally and intuitively engage with the automotive assistant.
With Just Talk, drivers can start a conversation just as they would
with a human – without needing to first press a button or
explicitly say a wake-up word.
“The car is quickly rising to become the leading AI platform,
especially with the future of connected and autonomous vehicles
upon us,” said Arnd Weil, senior vice president, automotive, Nuance
Mobile. “Utilizing a combination of conversational AI with in-car
sensors and data, we’re able to create greater awareness,
understanding, and ultimately intelligence for the automotive
assistant, creating a truly holistic and seamless user experience
for drivers.”
Dragon Drive powers more than 200 million cars on the road today
across more than 40 languages, creating conversational experiences
for Toyota, Audi, BMW, Daimler, Fiat, Ford, GM, Hyundai, SAIC, and
more. To learn more about the ways in which Dragon Drive is
amplifying the intelligence of the connected car, visit Dragon
Drive on nuance.com. In addition, Nuance’s Dragon Drive connected
car platform will be displayed at CES 2018, which runs January
9-12, 2018, in Las Vegas, Nevada.
About Nuance Communications, Inc. Nuance
Communications, Inc. (NASDAQ:NUAN) is a leading provider of voice
and language solutions for businesses and consumers around the
world. Its technologies, applications and services make the
user experience more compelling by transforming the way people
interact with devices and systems. Every day, millions of users and
thousands of businesses experience Nuance’s proven
applications. For more information, please visit
www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
Contact InformationFor
PressKate Hickman Nuance Communications, Inc.Tel:
781-565-4627Email: kathryn.hickman@nuance.com
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