Telefónica Accelerates New Service Delivery with CA Technologies API Management Solution
December 11 2017 - 9:00AM
Business Wire
Telecom leader reduces cost and time to market
of new services while simplifying the development process
CA Technologies (NASDAQ:CA) has announced Telefónica relies on
CA API Management to support communication among disparate elements
of its infrastructure supporting more than 200,000 internal and
external services. As a result, Telefónica has reduced project
costs and times and accelerated the delivery of new customer
services.
Telefónica's vision to give customers full control and ownership
over their digital lives requires their own transformation and
end-to-end digitalization. This journey for them includes the
evolution of a complex technological infrastructure in which many
applications of differing development languages, systems and
platforms coexist.
"We bet on APIs to address the challenges presented by the new
digital services we offer our customers,” said Carolina Bouvard, BI
and Transformation Director, at Telefónica España. “CA API
Management has proven to be a system flexible enough to expose the
APIs of different technologies and allow us to build and manage
secure services for internal and external customers in a fast and
efficient way."
One of the examples that best illustrates Telefonica’s approach
is the new diagnostic solution employed in customer service for
resolution of technical incidents. This required the coordinated
integration of more than 50 different operational systems.
In addition, Telefonica found that the CA solution also
accelerated time to market in several projects, on average,
reducing development cycles from three months to two weeks.
Benefits of API management
Telefonica’s API management solution includes two key components
of any successful API strategy:
To open data and services to third parties, the CA API Gateway
enables organizations to expose, secure and manage applications,
network systems or infrastructure through APIs in a very simple
way. “The solution allows us to define different scenarios and
security policies for different types of API consumers,” says
Bouvard.
Streamlining processes for developers, CA API Developer Portal
simplifies the discovery and testing of APIs and creation of
templates to build and release applications faster. With CA API
Management, Telefónica now has the ability to change the technology
supporting back-end services without any impact for the end
user.
"For digital leaders like Telefónica, APIs are the central
nervous system of the application economy,” says Rahim Bhatia,
senior vice president and general manager, Developer Products, CA
Technologies. “However, APIs also need to be managed and secured
across the API lifecycle. CA API Management helps customers like
Telefónica deliver new products and services, and provide better
customer experiences in a simple way by eliminating technical
complexities when modernizing app architectures to fostering
innovation.”
About CA Technologies
CA Technologies (NASDAQ:CA) creates software that fuels
transformation for companies and enables them to seize the
opportunities of the application economy. Software is at the heart
of every business in every industry. From planning, to development,
to management and security, CA is working with companies worldwide
to change the way we live, transact, and communicate – across
mobile, private and public cloud, distributed and mainframe
environments. Learn more at www.ca.com.
Legal Notices
Copyright © 2017 CA, Inc. All Rights Reserved. All trademarks,
trade names, service marks, and logos referenced herein belong to
their respective companies.
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version on businesswire.com: http://www.businesswire.com/news/home/20171211005026/en/
CA TechnologiesKelley Schultz, +1
646-826-6035Kelley.schultz@ca.com
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