Ameriprise Financial Rated #1 in Customer Loyalty in the Investment Industry
December 05 2017 - 9:00AM
Business Wire
New Temkin Group research finds Ameriprise is
the investment firm customers feel most loyal towards
Ameriprise Financial (NYSE: AMP) earned the highest level of
customer loyalty among investment firms in the 2017 Temkin Loyalty
Index (TLi). Temkin Group’s TLi evaluated the loyalty of 10,000
U.S. consumers and asked them to rate how likely they are to
perform five behaviors: recommending the company to others,
forgiving the company if it makes a mistake, trusting the company,
repurchasing from the company, and trying the company’s new
offerings.
“We’re honored that consumers rate Ameriprise as the financial
firm they feel the most loyal towards,” said Marie O’Neill senior
vice president of marketing at Ameriprise Financial. “At Ameriprise
our thousands of advisors across the U.S. are passionate about
serving clients’ financial needs and helping them reach their most
important goals in life each and every day. This recognition is a
strong reflection of the value we deliver and we’re proud of the
loyalty we continue to earn from our clients.”
Consumers rated Ameriprise No. 1 among 14 investment firms. To
determine firms’ TLi, Temkin took the average of consumers’ ratings
of each firm across five loyalty indicators:
- Recommend: How likely are you to
recommend the company to others?
- Forgive: How likely are you to forgive
these companies if they deliver a bad experience?
- Trust: To what degree do you trust that
these companies will take care of your needs?
- Repurchase: How likely are you to
consider purchasing more products or services from these companies
in the future?
- Try new offerings: If these companies
announced a new product or service, how likely would you be to try
it right away?
For more information on the ratings1, visit
www.temkingroup.com.
About Ameriprise Financial
At Ameriprise Financial, we have been helping people feel
confident about their financial future for more than 120 years.
With extensive asset management, advisory and insurance
capabilities and a nationwide network of approximately 10,000
financial advisors, we have the strength and expertise to serve the
full range of individual and institutional investors' financial
needs. For more information, or to find an Ameriprise financial
advisor, visit ameriprise.com.
Ameriprise Financial Services, Inc. Member FINRA and SIPC.
© 2017 Ameriprise Financial, Inc. All rights reserved.
1 Rating based on responses to a consumer survey as part of the
2017 Temkin Loyalty Index. See the Ameriprise Financial recognition
page and temkingroup.com for more.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20171205005410/en/
Ameriprise Financial, Inc.Cassandra Osei,
212-437-8682Media Relationscassandra.osei@ampf.comConnect with us
on Twitter: @Ameriprise
Ameriprise Financial (NYSE:AMP)
Historical Stock Chart
From Mar 2024 to Apr 2024
Ameriprise Financial (NYSE:AMP)
Historical Stock Chart
From Apr 2023 to Apr 2024