DISH Goes All in on Voice Control; New Voice Remote Ships with All Hopper DVRs
November 14 2017 - 11:24AM
Business Wire
- Second-generation voice remote features
voice search and command, motion-activated backlighting and Remote
Finder
- Two customizable buttons create
shortcuts to user’s choice, like Netflix, parental controls and
video-on-demand
- Included at no cost with Hopper DVRs;
existing DISH customers can upgrade for $20
DISH today released a new voice remote that ships with all
Hopper DVRs. Upgraded with motion-activated backlighting and two
customizable buttons, the remote interprets natural language to
control navigation, search and content selection on compatible
set-top boxes. New DISH customers will receive the remote with a
Hopper at no extra cost, while existing customers can upgrade for
$20. This is the second-generation of the voice remote DISH
unveiled July 2016.
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DISH's new voice remote (Photo: Business
Wire)
“Voice control will now come as a standard feature on DISH
remotes shipped with our Hopper set-top boxes,” said Niraj Desai,
DISH vice president of product management. “In the not-so-distant
future, we’ll begin to navigate our TV experience the same way we
navigate human conversations. Our new voice remote is not only a
technological stepping stone as natural language processing and
machine learning progress, but it’s also an effort to bring
customers along in the process by increasing their familiarization
with voice control.”
DISH’s new voice remote includes two customizable buttons that
customers can easily program to create shortcuts to some of their
most frequented menu destinations like Netflix, parental controls
and video-on-demand. Equipped with Remote Finder functionality, the
remote emits a series of beeping noises after customers press the
“Locate Remote” button on compatible receivers.
The remote is compatible with all generations of DISH’s Hopper
DVR, as well as Joey, Wireless Joey, 4K Joey and Super Joey
clients.
DISH’s voice control technology suite also includes hands-free
TV on the Hopper, Joey and Wally set-top boxes with Amazon Alexa.
Users can ask Alexa to navigate, play, pause, fast-forward, rewind
and search content based on channel, title, actor or genre. DISH is
the only TV provider to offer direct compatibility with Amazon
Alexa.
How to program customizable buttons on the voice
remote
1. The two customizable buttons are located
near the bottom of the remote, and are marked with a Diamond
and a Double Diamond.2. After turning on a Hopper or Joey,
click a customizable button (from anywhere within the user
interface). A pop-up menu will appear on the right side of the
screen with a list of 12 possible shortcuts.3. Scroll to the
desired shortcut, then click Select. Once set, the customizable
buttons will perform the selected function any time they are
pressed.4. To reprogram, hold down a customizable button for two
seconds. The pop-up menu will reappear on the right side of the
screen with the list of 12 shortcuts.
Technical specs
DISH’s 54.0 remote control is a universal remote with learning
capabilities, and can control up to two IR devices (TV/AUX models).
The unit features voice control and a RF4CE remote control finder.
All buttons are backlit, and battery life is anticipated to last
four to six months on two AA batteries. It is designed to easily
fit in the palm of a user’s hand with dimensions of 6.50”(L) x
2.17”(W) x 0.91"(D).
About DISH
DISH Network Corp. (NASDAQ:DISH), through its subsidiaries,
provides approximately 13.203 million pay-TV subscribers, as of
September 30, 2017, with the highest-quality programming and
technology with the most choices at the best value. DISH offers a
high definition line-up with more than 200 national HD channels,
the most international channels and award-winning HD and DVR
technology. DISH Network Corporation is a Fortune 200 company.
Visit www.dish.com.
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DISHDanielle Johnson,
303-723-2191danielle.johnson@dish.com
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