Program aims to assure guests that the cruise line's tours
are the best value
SEATTLE, Nov. 7, 2017 /CNW/ -- Holland America Line
is making sure that guests who pre-book the cruise line's
award-winning EXC Tours will have the lowest rates through a Best
Price Guarantee program launching today. Best Price Guarantee is
available on all ships and all itineraries except Asia cruises and promises that if a guest
finds a comparable shore excursion elsewhere at a lower price,
Holland America Line will provide an onboard credit of 110 percent
of the price difference.
"Shore excursions are an essential part of the cruise for many
of our guests, and we're introducing Best Price Guarantee because
we believe our EXC Tours offer exceptional value, competitive
pricing and the highest quality," said Orlando Ashford, Holland America Line's
president. "We've taken an extensive amount of care in creating
experiences that showcase the best of each destination and offer
something for every taste, whether it's enjoying the iconic sites
through a different lens or someone who's looking for something
special and unique."
If a guest pre-books a Holland America Line EXC Tour (shore
excursion) and then finds an equivalent tour that offers the same
amenities and experiences, including date, time, duration,
transportation and meals, then a request easily can be submitted
through an online form up to seven days before cruise departure.
Guests will be notified within two days of submission if the tour
meets the requirements for Best Price Guarantee.
If eligible, guests will receive a non-refundable onboard credit
to be used during their cruise. Best Price Guarantee only applies
to shore excursions that are advertised with pricing and publicly
available. Guests who cancel their EXC Tour on board will not be
eligible for the Best Price Guarantee credit.
Numbering more than 4,100 tours in nearly 550 ports, Holland
America Line's EXC Tours are carefully crafted to ensure travelers
are able to deeply connect with the people and places visited
during each cruise. With a variety of options for every level of
activity and interest, guests who book an EXC Tour through Holland
America Line can rest assured that they will experience an
unparalleled level of comfort, care and convenience. Professional,
local guides offer a unique perspective and exceptional guidance,
and a worry-free return to the ship is guaranteed.
Group EXC Tours Allow for a Tailored Experience
For
guests or travel professionals with a group on board, Holland
America Line's knowledgeable Group EXC Tours Specialists have a
worldwide network of innovative tour operators at their fingertips
to develop a tailored program for groups of 30 or more. Booking EXC
Tours for groups through Holland America Line ensures the most
competitive net rates and allows guests to create the perfect,
personalized experience — from an eco-tour or culinary adventure to
a more traditional sightseeing tour. Groups have a dedicated
liaison on board and receive additional perks like priority
dispatch, exclusive transportation and language-specific
guides.
The Best Price Guarantee submission form can be accessed at
hollandamerica.com by all booked guests once they have checked in
online. For more information, contact a travel professional, call
1-877-SAIL-HAL (1-877-724-5425) or visit hollandamerica.com.
Find Holland America Line on Twitter, Facebook and the Holland
America Blog. Access all social media outlets via the Online
Communities quick link on the home page at hollandamerica.com.
About Holland America Line [a division of Carnival
Corporation and plc (NYSE: CCL and CUK)]
Holland America Line's fleet of 14
ships offers more than 500 cruises to more than 400 ports in 98
countries, territories or dependencies around the world. From
shorter getaways to 113-day itineraries, the company's cruises
visit all seven continents, with highlights including Antarctica explorations, South America circumnavigations, Cuba cruises and exotic Australia/New
Zealand and Asia voyages;
four annual Grand Voyages; and popular sailings to the Caribbean, Alaska, Mexico, Canada and New England, Bermuda, Europe and the Panama Canal. The line welcomed
ms Koningsdam in 2016 and has a second Pinnacle-class
ship, ms Nieuw Statendam, to be delivered in
December 2018. A third Pinnacle-class
ship, due for delivery in 2021, recently was announced.
The company is undergoing $300
million in brand enhancements to secure its position as the
leader in premium cruising. Fleetwide, the ships feature innovative
initiatives and a diverse range of enriching experiences focused on
destination immersion and personalized travel. Guests can expand
their knowledge through an exclusive partnership with O, The Oprah
Magazine; during an America's Test Kitchen show; at Explorations
Café presented by The New York Times;
and by taking a Digital Workshop powered by Windows. Outstanding
entertainment fills each evening at venues including Lincoln Center
Stage, Billboard Onboard and B.B.
King's Blues Club. The dining experience can be savored at a
variety of restaurants with menus that feature selections from
Holland America Line's esteemed Culinary Council, comprising
world-famous chefs who design dishes exclusively for our
guests.
CONTACT:
|
Sally
Andrews
|
PHONE:
|
800-637-5029
|
EMAIL:
|
pr@hollandamerica.com
|
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SOURCE Holland America Line