Health Net Offers Assistance for California Fire Victims and Evacuees
October 11 2017 - 11:00AM
Business Wire
Health Net is providing access to essential
prescriptions and other services in areas where a state of
emergency has been declared
Health Net, Inc. is helping ensure that members of its
subsidiaries who have lost their homes or been evacuated due to
current wildfires in Napa, Sonoma, Butte, Lake, Mendocino, Nevada,
Orange and Yuba counties have access to essential prescription
medications, critical Health Net information and other services to
help them cope with grief, loss, stress or trauma.
On Oct.9, 2017, California Gov. Jerry Brown declared states of
emergency due to the effects of the Tubbs, Atlas Peak, Canyon and
other wildfires, which have damaged critical infrastructure,
threatened thousands of homes and caused the evacuations of
residents.
“The loss of homes and evacuations have forced some Health Net
members to be without their medications,” said Steve Sell,
president of Health Net of California. “This is a source of stress
that we hope to help alleviate. Affected Health Net members can
count on uninterrupted access to the medical services and products
they need to stay well.”
Prescription Information
Health Net will approve payment for any essential prescription
medications (with the usual copayments and deductibles) for any
Health Net member in the eight counties where emergency
declarations have been made and whose medicine was lost in a
wildfire or remained behind during an evacuation. To obtain an
emergency supply, these members simply need to return to the
pharmacy where the original prescription was filled. If the
pharmacy is not open due to a state of emergency, or for questions
or assistance, affected Health Net members may call
800-400-8987.
Coping Assistance
Health Net members who lost their homes or have been evacuated
due to the current wildfires may contact MHN, Health Net’s
behavioral health subsidiary, for referrals to mental health
counselors, local resources or telephonic consultations to help
them cope with stress, grief, loss or other trauma resulting from
the fires.
For the duration of the fires and their immediate aftermath,
affected Health Net members may contact MHN 24 hours a day, seven
days a week at 800-227-1060.
Information for Health Care Providers
Health Net is taking steps to help ensure that health care
providers in the areas of the wildfires are able to continue
providing for Health Net members’ medical needs.
Health care providers who contract with Health Net may call
800-641-7761 for guidance on prescription refill guidelines, length
of time to obtain authorizations for treatment, or approval for
out-of-network services in the event a contracting provider or
facility becomes unavailable.
Other Important Information
Depending on how the fire situations play out, Health Net may
make additional changes to its policies as needed to help ensure
members have access to necessary health care services.
About Health Net
Health Net, Inc., a wholly owned subsidiary of Centene
Corporation (NYSE: CNC), provides and administers health benefits
through group, individual, Medicare (including the Medicare
prescription drug benefit commonly referred to as “Part D”),
Medicaid and dual eligible programs. Health Net also offers access
to behavioral health, substance abuse and employee assistance
programs, and managed health care products related to prescription
drugs. For more information on Health Net, please visit the
company’s website at www.healthnet.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20171011005353/en/
Health Net, Inc.Brad Kiefferbrad.kieffer@healthnet.com
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