ServiceNow Announces Product Integration With SAP® SuccessFactors® Employee Central
October 10 2017 - 8:00AM
Business Wire
Integration helps customers using ServiceNow HR
Service Delivery and SAP SuccessFactors Employee Central deliver
high-quality employee service experiences
ServiceNow (NYSE: NOW) today announced that it has a new
product integration with SAP® SuccessFactors® Employee Central,
helping customers to deliver high-quality employee service
experiences across the enterprise. ServiceNow HR Service Delivery
software will ship native integration of SAP SucessFactors Employee
Central employee data as part of a product release in late
2017.
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ServiceNow (NYSE: NOW) today announced
that it has a new product integration with SAP® SuccessFactors®
Employee Central, helping customers to deliver high-quality
employee service experiences across the enterprise. ServiceNow HR
Service Delivery software will ship native integration of SAP
SucessFactors Employee Central employee data as part of a product
release in late 2017. (Graphic: Business Wire)
Mutual customers already using ServiceNow for HR Service
Delivery and SAP SuccessFactors Employee Central around the globe
will be able to immediately benefit from the consistent,
comprehensive experience this integration enables.
This announcement was made at the HR Technology Conference
& Expo taking place October 10–13 in Las Vegas.
“Making it easier for employees to be employees should be top of
mind for every CHRO,” said Pat Wadors, ServiceNow’s newly appointed
chief talent officer, who joined from LinkedIn. “By breaking down
the silos within today’s global businesses, ServiceNow makes it
easy for employees to get the service they need for moments that
matter, whether that’s just from HR or also requires action from
other departments.”
In order to meet the expectations of today’s digital workforce,
companies are expected to deliver consumer-grade service
experiences in every interaction throughout the employee life
cycle. Many processes and employee requests, such as onboarding,
start in HR but require action and involvement from IT, facilities
and other departments. In fact, while new-hire onboarding starts in
HR, managers typically require the coordination of five to 10
departments to complete the process. With ServiceNow software,
organizations can provide employees fast and personalized service
across the enterprise. This helps improve employee productivity and
satisfaction, and the reputation of HR.
Cloud Leaders Team up to Help Companies Enhance Employee
Service Experiences
Employees with an HR request or service need – for onboarding,
benefits updates, leave of absence, etc. – will make a request in
ServiceNow HR Service Delivery. With the new integration, the
employee’s data within SAP SuccessFactors Employee Central can be
used to provide a more relevant and personalized service
experience. Depending on that employee’s location, job role and
seniority level, ServiceNow HR Service Delivery is able to provide
more appropriate information and suggested actions, all while
automating the required workflows across relevant departments and
systems.
Josh Bersin, principal, Bersin by Deloitte, Deloitte Consulting
LLP said, “Employees around the world are overwhelmed with
complexity, technology and distractions at work. Solutions that
help simplify and streamline HR processes, and reduce time spent on
administration, are critical to productivity, employee engagement
and retention today.”
ServiceNow is a Diamond Level sponsor at HR Technology
Conference & Expo. Please join us at Booth 2722.
For more information, please see:
- Gartner Report: How to Modernize HR
Service Delivery
- BCBS of Minnesota Consumerizes Their
Employee Service Experience
- Rethinking Onboarding: How to Give Your
Employees the Experience They Deserve
About ServiceNow
ServiceNow makes work better across the enterprise. Getting
simple stuff done at work can be easy, and getting complex
multi-step tasks completed can be painless. Our applications
automate, predict, digitize and optimize business processes and
tasks, from IT to Customer Service to Security Operations and to
Human Resources, creating a better experience for your employees,
users and customers while transforming your
enterprise. ServiceNow (NYSE:NOW) is how work gets
done. For more information,
visit: www.servicenow.com.
Tweet This: #Cloud Leaders @servicenow and @successfactors team
up to deliver great employee service experiences. Learn more:
http://bit.ly/2grfYSV
ServiceNow and the ServiceNow logo are registered trademarks of
ServiceNow. All other brand and product names are trademarks or
registered trademarks of their respective holders.
SAP, SuccessFactors other SAP products and services mentioned
herein as well as their respective logos are trademarks or
registered trademarks of SAP SE (or an SAP affiliate company) in
Germany and other countries. See
http://www.sap.com/corporate-en/legal/copyright/index.epx for
additional trademark information and notices.
All other product and service names mentioned are the trademarks
of their respective companies.
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ServiceNowMedia Contact:Joanne Blum,
310-489-7278press@servicenow.comorInvestor Contact:Jimmy
Sexton, 805-453-8566ir@servicenow.com
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