Nuance Ranked #1 in Healthcare Industry Reports from Black Book
October 09 2017 - 08:30AM
Nuance Communications, Inc. (NASDAQ:NUAN) today announced its
recognition as the leading vendor in a recent report by Black Book™
Research, the independent market research and opinion research
company. Nuance ranked #1 for End-to-End Healthcare Coding,
Clinical Documentation Improvement (CDI), Transcription and Speech
Recognition Technology for the fifth consecutive year.
Black Book polls and surveys healthcare executives and frontline
users about their current technology and services partners, and
awards top-performing vendors based on indicators of client
experience, loyalty and customer satisfaction. The rankings are a
result of the 2017 survey responses from 256 hospitals and 1,449
physician practices.
Nuance achieved the highest scores on the majority of the 18
performance indicators measured among Hospitals and Inpatient
Facilities, and Physician Practices, Groups and Clinics. The survey
of hospital technology, financial and physician leaders found that
coding and clinical documentation improvements are now imperative.
As health systems increasingly look to optimize their electronic
health records (EHRs) to meet the needs of their care teams,
Nuance’s suite of clinical documentation and coding solutions
enable more efficient and accurate documentation, while increasing
physician satisfaction. Overall, 83 percent of hospitals surveyed
report cutting transcription costs in half or more while improving
the transparency of dictation and transcription processes within
one year of implementing end-to-end coding, CDI and transcription
software tools. In addition, 90 percent of providers realized
operational efficiencies without impacting clinician
workflows.
Accurate Documentation Leads to Better Care and
Reimbursement
Black Book noted that Nuance’s clinical documentation
improvement programs for both inpatient and outpatient care are
evolving to meet changing rules and regulations, and 94% of
physician groups and practice associations participating in the
survey confirmed the need to build successful CDI programs to meet
the complex challenges of outpatient services, specifically. In
addition, CDI programs are associated with improved case mix
indexes, reduced expected mortality rates, and greater physician
engagement – 85% of hospitals surveyed confirmed documented quality
improvements and increases in case mix index within six months of
CDI implementation. Every correction in clinical documentation
helps improve revenue in a fee-for-service world while generating
better clinical outcomes, helping providers bridge the gap to
value-based care. Accuracy from the start is critical as outcomes
become more visible and directly impact provider reputations,
patient volumes and hospital finances.
“Clinical documentation improvement is becoming a priority for
health systems across the country who are taking on population
health and big data initiatives, as care teams increasingly spot
gaps in the EHR’s ability to effectively capture patient data,”
said Doug Brown, managing partner of Black Book. “Achieving this
recognition over consecutive years demonstrates that Nuance is
critical to the organizations it serves by accelerating workflows,
ensuring fuller and timelier reimbursements, and improving patient
care.”
“It’s an honor that our end-to-end clinical documentation
solutions are repeatedly recognized for their ability to offer the
support health systems need as they work to provide high quality
care. Our CDI technology is designed to capture a more accurate
view of severity and the level of care required to treat each
patient while reducing the time-consuming and workflow-disrupting
aspects of documentation and reporting,” said Satish Maripuri,
executive vice president and general manager of the Healthcare
Division, Nuance. “Our suite of solutions is proven to help save a
health system millions on transcription costs, significantly
improves appropriate reimbursement and allows clinicians to spend
50% less time on documentation. Powered by artificial intelligence,
Nuance fits within a physician’s workflow and allows more time for
meaningful interaction with their patients.”
Click here to access the 2017 Black Book End-to-End Coding, CDI
and Speech Recognition Technology reports for Hospitals and
Inpatient Facilities and/or Physician Practices, Groups and
Clinics.
Nuance provides intelligent systems that support a more natural
and insightful approach to clinical documentation, freeing
clinicians to spend more time caring for patients. Nuance
healthcare solutions capture, improve and communicate more than 300
million patient stories each year, helping more than 500,000
clinicians in 10,000 global healthcare organizations to drive
meaningful clinical and financial outcomes. Nuance’s award-winning
clinical speech recognition, medical transcription, CDI, coding,
quality and medical imaging solutions provide a more complete and
accurate view of patient care.
About Nuance Communications,
Inc.Nuance Communications, Inc. is a leading
provider of voice and language solutions for businesses and
consumers around the world. Its technologies, applications and
services make the user experience more compelling by transforming
the way people interact with devices and systems. Every day,
millions of users and thousands of businesses experience Nuance’s
proven applications. For more information, please
visit www.nuance.com.
Trademark reference: Nuance and the Nuance logo are registered
trademarks or trademarks of Nuance Communications, Inc. or its
affiliates in the United States and/or other countries. All other
trademarks referenced herein are the property of their respective
owners.
Contact Information
For PressJulie Sculley,
LPP617-986-5730julie_sculley@lpp.com
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