ORLANDO, Fla., Sept. 19, 2017 /PRNewswire/ -- ActivEngage,
Inc. will join CDK Global (Nasdaq: CDK) at Digital Dealer 23 in
Las Vegas today to release and
demo Concierge Chat, a communication tool built exclusively for CDK
Next Gen websites.
The two automotive companies will be at the CDK Booth #121
inside the Exhibitor Hall of the conference, showcasing the
revolutionary capabilities of the new Next Gen websites and
Concierge Chat, respectively.
Concierge Chat combines technology with live chat experts to
reinforce purchasing behavior and provide the kind of online
experience on CDK Next Gen websites that significantly increase
customer satisfaction. ActivEngage's highly-trained chat team will
power Concierge Chat and leverage tools like Inventory Sharing and
Audience Intent to:
- Offer online consumers a hyper-personalized online experience
through enhanced conversations
- Enhance dealers' sales opportunities by engaging more web
visitors and converting them into qualified leads
- Guide car buyers to purchase quickly and effortlessly by
allowing them to build personalized quotes online
On choosing ActivEngage for Concierge Chat, Max Steckler, vice president of product
management at CDK Global said, "When we partner with other
automotive providers, we look for quality and innovation.
ActivEngage has an established reputation for giving consumers
superior customer service and car dealers superior results, which
is ultimately what we want for our customers."
"CDK Global and ActivEngage share a belief that if automotive
shoppers have a highly-satisfying and positive online experience,
they will trust the dealer and themselves enough to move forward
with the buying process," explains Todd
Smith, CEO of ActivEngage. "At the end of the day, people
buy from people they know, like, and trust. Our chat team's
strategic conversations with online consumers build unparalleled
trust between consumers and dealers that lead to sales."
About ActivEngage
Since 2007, ActivEngage has provided the most trusted automotive
live chat software and managed chat service to automotive
businesses around the world. ActivEngage employs professional Live
Chat Specialists expertly trained to answer inquiries and generate
additional sales and service opportunities. Additionally, with
ActivEngage's innovative web-based software, dealerships can build
relationships with online customers and provide concierge-level
customer service. ActivEngage has ranked five times as a Top Rated
Chat Product Award Winner in the DrivingSales Dealer Satisfaction
Awards and is a five-time Diamond Award Winner in the Dealers'
Choice Awards.
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SOURCE ActivEngage, Inc.