PHILADELPHIA, Sep. 19, 2017 /PRNewswire/ -- Comcast Business
today announced that Chapman Auto Stores, which provides
high-quality vehicle sales and service at ten locations throughout
greater Philadelphia, relies on
the Comcast Business suite of network services to power
Chapman's dealerships, corporate
office, body shops and data center. The integrated Ethernet,
internet, voice and video services powers Chapman Auto Store
locations to provide customers with great service and reliable
business operations.
For over 50 years, Chapman Auto Stores has served the greater
Philadelphia and tristate area
with high-quality vehicles from ten different brands including
Ford, Lincoln, Chevrolet, Nissan,
Chrysler, Jeep, Dodge, RAM, Volkswagen and Mazda. The company has
sales, service and body shops across ten locations and its business
is heavily reliant upon dependable internet and network services
for all of its operations, which include completing paperwork on
new car purchases, servicing vehicles and providing superior
customer service.
"If we cannot access the internet or connect to our data
management system, our business grinds to a halt. Additionally, we
are always looking to stay at the forefront of industry
advancements and deliver the best for our customers. Our new
network of advanced phone, internet and video enables consistent
operations," said Keane Storey,
director of business development, Chapman Auto Stores. "The
communications services from Comcast Business allow our employees
to focus on delivering the high-quality customer experience that we
pride ourselves on, and provide assurance that we're ready and able
to support growth as we continue to expand."
Chapman Auto Stores implemented an Ethernet Network Service with
30 Megabits-per-second (Mbps) to each of its locations along with a
300 Mbps secure connection to the data center to handle its
Microsoft Exchange and data management systems. The company's
headquarters in Horsham has a 25
Mbps Ethernet Dedicated Internet and each location is also serviced
by a 150 Mbps Business Class Internet line that handles the
majority of internet traffic from customers and staff.
Additionally, each body shop, office and dealership is equipped
with Comcast PRI phone service, Business Voice as well as Comcast
Business TV for entertainment in the customer areas.
"Overall, we have had a substantial drop in the number of
challenges with our network since implementing Comcast Business
services. Our backup with Comcast Business Ethernet has been
reliable. It has been a significant benefit to our business,
especially our service department, which requires fast service to
download programming updates for cars and repairs," Storey
continued.
"Customer-centric companies, such as Chapman Auto Stores,
require dependable services to provide the best customer service,
whether it be video options in a waiting area, fast internet
service for personal entertainment or phone lines to reach the
service or sales departments," said David
Dombroski, vice president for Comcast Business, Freedom
Region. "Comcast Business' suite of services provides Chapman Auto
Stores with an enhanced network, resulting in a great experience
for its customers."
About Chapman Auto Stores
The Chapman Auto Stores has
served the local community with high quality vehicle sales and
service for over a half century and has sold tens of thousands of
vehicles, about one vehicle every 10 minutes. With ten locations
from Atlantic City to Lancaster County, The Chapman Auto Stores is
one of the largest auto groups in the tristate area with the best
selection of new vehicles – Ford, Lincoln, Chevrolet, Nissan, Chrysler, Jeep,
Dodge, RAM, Volkswagen and Mazda – as well as certified pre-owned
vehicles and experienced accessories departments to serve ALL
accessory needs.
About Comcast Business
Comcast Business offers
Ethernet, Internet, Wi-Fi, Voice, TV and Managed Enterprise
Solutions to help organizations of all sizes transform their
business. Powered by an advanced network, and backed by 24/7
customer support, Comcast Business is one of the largest
contributors to the growth of Comcast Cable. Comcast Business is
the nation's largest cable provider to small and mid-size
businesses and has emerged as a force in the enterprise market;
recognized over the last two years by leading industry associations
as one of the fastest growing providers of Ethernet services.
For more information, call 866-429-3085. Follow on Twitter
@ComcastBusiness and on other social media networks
at http://business.comcast.com/social.
About Comcast Cable
Comcast Cable is one of the
nation's largest video, high-speed internet and phone providers to
residential customers under the XFINITY brand and also provides
these services to businesses. Comcast has invested in technology to
build an advanced network that delivers among the fastest broadband
speeds, and brings customers personalized video, communications and
home management offerings. Comcast Corporation (Nasdaq: CMCSA)
is a global media and technology company. Visit
www.comcastcorporation.com for more information.
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SOURCE Comcast Cable