Frontier Communications Providing Statewide Support for Commercial Customers as Communities Recover
September 15 2017 - 5:07PM
Business Wire
Frontier Communications commercial operations teams are
supporting business partners as they assess damage caused by
hurricanes in Texas and Florida.
Frontier asks Commercial Customers and other businesses to call
1-800 921-8102, once commercial power has been restored to their
location so field and service representatives may be assigned to
assist in the repair and replacement of damaged equipment and
provide resources to help businesses recover from storm damage. “We
are working with our vendor partners to get phone systems, data
network equipment, conferencing stations, routers, servers,
switches and security appliances available for our customers,” said
Ken Arndt, Executive Vice President – Commercial Sales, Product
& Marketing, “We are able to provide replacement equipment and
advice anywhere in the state. We are here to help businesses get
back up and running as fast as possible, even if they are not in
our service area,” Arndt said.
Frontier is working closely with phone and network equipment
vendors like Mitel, Cisco, HP and Ruckus Wireless, to help repair
and replace any damaged equipment. Frontier has also arranged for
equipment payments to be deferred for 90 days for approved
customers in Texas and Florida, “By leveraging these relationships,
we are able to assist businesses inside and outside of our network
service area,” Arndt said.
“We are deploying our teams and service personnel with the
simple mission to repair or replace damaged equipment and help our
community recover from the storms we have faced together,” said
Arndt. “We will work with our business communities to recover and
be stronger than before by implementing new technology solutions,
like cloud-based communications solutions, and replacing damaged
equipment quickly,” he concluded.
Businesses are encouraged to call 1-800 921-8102, to be assigned
a Frontier employee who can expedite the review of their current
situation and help repair and replace damaged equipment.
About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) is a
leader in providing communications services to urban, suburban, and
rural communities in 29 states. Frontier offers a variety of
services to residential customers over its fiber-optic and copper
networks, including video, high-speed internet, advanced voice, and
Frontier Secure® digital protection solutions. Frontier
Business offers communications solutions to small, medium, and
enterprise businesses. More information about Frontier is available
at www.frontier.com.
Please note that Frontier has a new logo that is available for
download at our Press Room.
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version on businesswire.com: http://www.businesswire.com/news/home/20170915005914/en/
Frontier CommunicationsAndy Malinoski, 304-550-1165Manager,
Communicationsandy.malinoski@ftr.com
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