Frontier Communications Offers Tips to Cope with Hurricane Irma
September 07 2017 - 2:39PM
Business Wire
Traditional Corded Phones Work during Power
Outages
Frontier Communications’ operations teams in North Carolina are
continuing preparations for possible severe weather associated with
Hurricane Irma, currently expected to make landfall in South
Carolina next week and possibly impact parts of North Carolina
after that. Operations teams and management are taking steps to
prepare including:
- Double-checking all safety equipment
and supplies used by field technicians.
- Placing emergency network supplies
throughout company facilities.
- Taking inventory of supplies that will
be needed in the aftermath of severe weather to restore the
network.
As part of its preparations, the company is issuing these
reminders:
- Stay far away from any downed cables or
power lines. Contact Frontier at 800-921-8102 (business) or
800-921-8101 (residential) to report any fallen telephone poles or
cables.
Take preventative steps to be sure you can communicate in the
event commercial power is lost, such as:
- Customers who rely on cordless phones
should consider plugging a traditional corded phone directly into
the wall. In the event of a commercial power outage, corded
phones on the copper network will still operate; cordless ones will
not. If commercial power is unavailable, generators and batteries
in Frontier's central offices serve as a backup. Phone lines
generally will have enough power in them to use a corded
phone.
- Customers' voicemail boxes are
protected within Frontier's network and will continue to operate
despite a power loss; and
- Be sure wireless devices such as cell
phones, laptops and tablet devices are all charged in advance of
the severe weather.
"We know that being able to communicate during a storm is
critical to our customers’ well-being and public safety,” said
Melanie Williams, Frontier’s Senior Vice President, Operations in
North Carolina. “Our team is working to prepare for extreme weather
and will be there for our business and residential customers to
quickly and safely restore any affected network services.”
About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) is a
leader in providing communications services to urban, suburban, and
rural communities in 29 states. Frontier offers a variety of
services to residential customers over its fiber-optic and copper
networks, including video, high-speed internet, advanced voice, and
Frontier Secure® digital protection solutions. Frontier
Business offers communications solutions to small, medium, and
enterprise businesses. More information about Frontier is available
at www.frontier.com.
Please note that Frontier has a new logo that is available for
download at our Press Room.
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version on businesswire.com: http://www.businesswire.com/news/home/20170907006480/en/
For Frontier CommunicationsBob Elek, 813-221-8790
(office)813-417-1596 (cell)bob.elek@ftr.com
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