RMG Signs $500,000 Order with $50B Global Financial Institution to Upgrade RMG’s Intelligent Contact Center Solution
August 17 2017 - 8:00AM
RMG Networks Holding Corporation (NASDAQ:RMGN), or RMG, a global
leader in technology-driven visual communications, announced a
$500,000 order with one of the largest banks in the world to
upgrade RMG’s Intelligent Contact Center Solution across the
customer’s U.K. contact center footprint. This upgrade highlights
the financial institution’s commitment to customer satisfaction and
the importance of RMG’s contact center solution to its global
contact center operations.
The customer plans to rollout software updates and over 160 new
digital displays to 13 contact center facilities across the U.K.,
including Ireland and Scotland. The upgrade will support the
customer by ensuring its employees remain engaged and informed with
real-time messaging and updates. The rollout is currently underway
and expected to be completed later this year.
“This upgrade reinforces the importance and value of RMG’s
contact center solution to one of the largest global banks in
world,” said Robert Michelson, Chief Executive Officer and
President of RMG. “Our customer recognizes the benefits of
visualizing real-time KPIs using RMG’s Intelligent Contact Center
Solution to influence the behavior of agents to deliver end
customer satisfaction — a result that cannot as effectively be
achieved using native telephony platform dashboards or reports. RMG
is well positioned to leverage its successful contact center
relationship into an expansion within additional contact center
facilities as well as into new application areas, such as internal
communications and retail banking.”
© 2017 RMG Networks Holding Corporation. RMG,
RMG Networks and its logo are trademarks and/or service marks of
RMG Networks Holding Corporation.
About RMG
RMG (NASDAQ:RMGN) goes beyond traditional communications to help
businesses increase productivity, efficiency and engagement through
digital messaging. By combining best-in-class software, hardware,
business applications and services, RMG offers a single point of
accountability for integrated data visualization and real-time
performance management. The company is headquartered in Dallas,
Texas, with additional offices in the United Kingdom and the United
Arab Emirates. For more information, visit www.rmgnetworks.com.
Cautionary Note Regarding Forward-Looking
Statements
Except for historical information contained herein, the matters
set forth in this release are "forward-looking statements" within
the meaning of the safe harbor provisions of the U.S. Private
Securities Litigation Reform Act of 1995. Forward-looking
statements can be identified by words such as: "develop,"
"position," "anticipate," "intend," "plan," "goal," "seek,"
"believe," "project," "estimate," "expect," "strategy," "future,"
"likely," "may," "should," "will" and similar references to future
periods. Examples of forward-looking statements include, among
others, statements we make regarding our success in selling and
implementing projects such as the one described above, the
customer’s potential to implement RMG solutions at other sites or
other application areas, expected future operating results, such as
generating product revenue therefrom, developing new technology or
solutions, our ability to win new customers and our ability to
appeal to new market segments. The forward-looking statements set
forth above involve a number of risks and uncertainties that could
cause actual results to differ materially from any such statement,
including the risks and uncertainties discussed in the company's
Safe Harbor Compliance Statement for Forward-Looking Statements
included in the company's recent filings, including Forms 10-K and
10-Q, with the Securities and Exchange Commission. The
forward-looking statements speak only as of the date made, and the
company undertakes no obligation to update these forward-looking
statements.
Contact:
Investor
Brett Maas/Rob Fink
646-536-7331/646-415-8972
ir@rmgnetworks.com
or
Media
Gloria Lee
972-744-3958
gloria.lee@rmgnetworks.com
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