CHARLOTTE, N.C., Aug. 16, 2017 /PRNewswire/ -- Piedmont
Natural Gas announced today that an aggressive program to identify
and stop natural gas theft has achieved dramatic results, but the
company is asking for the community's help to further curtail the
illegal and dangerous practice.
Piedmont's anti-theft team
slashed the number of identified cases of theft 61 percent from
2012 through 2016. Cases of theft identified in the first six
months of this year are down 32 percent from the first half of
2016.
"Stealing natural gas is not only a crime, it also puts innocent
lives at risk and results in higher rates for all of Piedmont's customers," said Keith Napier, director of gas operations for
Piedmont Natural Gas. "While we are pleased with the progress we
have made, we want to make the public aware of the vital role it
can play in reducing theft."
Natural gas theft takes several forms, including:
- Turning on the natural gas at a property without an active
customer account – called unauthorized use – is the most common
form of stealing, accounting for more than two-thirds of all known
cases of theft last year.
- Tampering with meters so they don't accurately record the
volume of natural gas being used.
- Stealing meters associated with one account and installing them
at another property.
- Connecting makeshift piping using garden hoses or even bicycle
inner tubes to bypass the meter.
Piedmont is fighting theft with
new technology that allows the company to locate stolen meters and
data analysis to detect fluctuations in meter readings that could
be a telltale sign of tampering. The anti-theft team also has
improved training of service technicians and contact center
employees and stepped up enforcement and prosecution by building
stronger relationships with law enforcement and the court system.
The company now prosecutes all cases of theft involving
$1,000 or more in stolen natural
gas.
Piedmont has identified several
professional "fixers" in Charlotte
and other markets who charge homeowners a fee to supply them with
"free" natural gas obtained by illegal methods. Outfitted in
bulletproof vests and badges, the anti-theft team calls in local
police when it's ready to take enforcement action.
Piedmont encourages people who
see anybody other than a Piedmont Natural Gas employee working on a
natural gas meter to report it anonymously by calling
1-800-752-7504. Only Piedmont Natural Gas employees are legally
authorized to turn natural gas on or off at the meter or adjust the
meter in any way.
Meet Debbie Hauliska and José
Estela of the Piedmont Natural Gas anti-theft team and watch a
video of them in action in this article.
About Piedmont Natural Gas
Piedmont Natural Gas, a
North Carolina corporation, is an
energy services company whose principal business is the
distribution of natural gas to more than a million residential,
commercial, industrial and power generation customers in portions
of North Carolina, South Carolina and Tennessee. Piedmont provides a foundation for
establishing a broader strategic natural gas infrastructure
platform within Duke Energy to supplement and complement the
previous natural gas pipeline investments and the natural gas
business located in the Midwest.
Duke Energy is a Fortune 125 company traded on the New York
Stock Exchange under the symbol DUK. More information about the
company is available at duke-energy.com.
The Duke Energy News Center serves as a multimedia resource for
journalists and features news releases, helpful links, photos and
videos. Hosted by Duke Energy, illumination is an online
destination for stories about people, innovations, and community
and environmental topics. It also offers glimpses into the past and
insights into the future of energy.
Follow Duke Energy on Twitter, LinkedIn, Instagram and
Facebook.
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Jennifer
Sharpe
Piedmont Natural
Gas
704.731.4108
jennifer.sharpe@duke-energy.com
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SOURCE Duke Energy